Berko, Roy M
Communicating
Houghton Miffiln, 2001
 Buku Teks
Ways of communicating: the Darwin College lectures
edited by D.H. Mellor
Cambridge University Press, 1990
 Buku Teks SO
Adler, Ronald Brian, 1946-
Communicating at work
McGraw-Hill, 2005
 Multimedia
Phillips, Gerald M.
Communicating in Organizations
Macmillan, 1982
 Buku Teks
Adler, Ronald Brian, 1946-
Communicating at work
McGraw-Hill, 2002
 Multimedia