Seymour, Daniel T.
On Q : causing quality in higher education / Daniel T. Seymour
Oryx Press , 1993
 Buku Teks
Hendrikus M. Ana
Penerapan total quality management dalam pendidikan tinggi keperawatan profesional pada sekolah tinggi ilmu kesehatan citra husada mandiri Kupang = Total quality management in higher education professional nursing in the college of health sciences husada citra mandiri Kupang
Fakultas Ilmu Keperawatan Universitas Indonesia, 2012
 UI - Skripsi Open
Barnett, Ronald
Improving higher education: total quality care
Open University Press, 1994
 Buku Teks
Penerapan total quality management di pendidikan tinggi (Studi literature).
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2001
 UI - Skripsi Membership
Bank, John
The essence of total quality management
Prentice-Hall, 2000
 Buku Teks