Sollecito, William A.
McLaughlin and Kaluzny's continuous quality improvement in health care
Jones & Bartlett Learning, 2013
 Buku Teks
Johnson, Julie K.
Mclaughlin and Kaluzny's continuous quality improvement in health care
Jones & Bartlett Learning, 2020
 Buku Teks
McLaughlin, Curtis P.
Implementing continuous quality improvement in health care: a global casebook
Jones & Bartlett Learning, 2012
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Chang, Richard Y.
Continuous process improvement : teams & quality
American Society for Training & Development Press, 2000
 eBooks
Cortoda, James W.
TQM for information system management: quality practices for continuous improvement
New York McGraw-Hill 1996,
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