Aurner, Robert Ray
Manual for effective business correspondence
South-Western Publishing, 1939
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Kuehn, Richard A.
Cost-effective telecommunication/Richard A. Kuehn
Amacom , 1975
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Lawson, Joseph W.R., II
How to develop a personnel policy manual
American Management Association, 1998
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Thompson, Frank J.
Classics of public personnel policy
Thomson - Wadsworth, 2003
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Public Personnel Administration
Prentice-Hall, 1990
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