Gryna, Frank M.
McGraw-Hill, 2007
Buku Teks SO
Gryna, Frank M.
McGraw-Hill, 2007
Buku Teks SO
editor, Joseph M. Juran, A. Blanton Godfrey
McGraw-Hill, 1999
Buku Referensi
J.M. Juran, editor-in-chief; Frank M. Gryna, associate editor
McGraw-Hill, 1988
Buku Referensi
DeFeo, Joseph A.
McGraw-Hill, 2014
Buku Teks