Feigenbaum, Armand Vallin
Total quality control
McGraw-Hill, 1983
 Buku Teks SO
Feigenbaum, Armand Vallin
Total quality control
McGraw-Hill, 1986
 Buku Teks SO
Ishikawa, Kaoru
What is Total Quality Control?
Prentice-Hall, 1985
 Buku Teks SO
Soin, Sarv Singh
Total quality control essential : key elements, methodologies and managing for success
McGraw-Hill, 1992
 Buku Teks
Soin, Sarv Singh
Total quality control essentials: key elements, methodologies, and managing for success
McGraw-Hill, 1993
 Buku Teks SO