Steers, Richard M.
Managing effective organizations : an introduction
Kent Publishing, 1985
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Lynch, James J.
Making manpower effective; Part I
Pan Books, 1972
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Zander, Alvin
Making groups effective / Alvin Zanden
Jossey-Bass Publishers, 1994
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Redwood, Stephen
Action management: practical strategies for making your corporate transformation a success
John Wiley & Sons, 1999
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Dunckel, Jacqueline
Menjadi pembicara ulung dalam bisnis = Effective speaking for business success
Arcan, 1995
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