Cohen, Harry
The demonics of bureaucracy : problems of change in a government agency / Harry Cohen
The Iowa State University Press, 1965
 Buku Teks
Blau, Peter M., author
The dynamics of bureaucracy
University of Chicago Press, c1973
 Buku Teks
Mc.Kean, Roland N.
Efficiency in government through systems analysis : with emphasis on water resources development
John Wiley and Sons, 1958
 Buku Teks
Zikri Irfandi, author
Analisis penyediaan dan kebutuhan E-participation: studi kasus Pemerintah Kota Metro = E-participation provision and demand analysis: case study of Metro City Government
 UI - Tugas Akhir
Gil-Garcia, J. Ramon, author
Enacting electronic government success: an integrative study of government-wide websites, organizational capabilities, and institutions
[Springer, Springer], 2012