The demonics of bureaucracy : problems of change in a government agency / Harry Cohen

The dynamics of bureaucracy

Efficiency in government through systems analysis : with emphasis on water resources development

Analisis penyediaan dan kebutuhan E-participation: studi kasus Pemerintah Kota Metro = E-participation provision and demand analysis: case study of Metro City Government

Enacting electronic government success: an integrative study of government-wide websites, organizational capabilities, and institutions