Chu, Ben
Chinese whispers = Membongkar mitos tentang China
Gramedia Pustaka Utama, 2017
 Buku Teks SO
Carlton, Katherine Tasheff
Webworks: e-commerce/Katherine Tasheff Carlton
Gloucester, Ma Rockport Publisher 2001,
 Buku Referensi
Erickson, Carlton W.H.
Administering audio-visual services / Carlton W.H. Erickson
McMillan , 1959
 Buku Teks SO
Muh Amrin Amin
Evaluasi manajemen sekuriti: studi kasus hotel ritz carlton pacific place Jakarta = Security management evaluation: case study of ritz carlton hotel pacific place Jakarta
2018
 UI - Tesis Membership
Amirah Kalyana
Whispers of Influencers: Authenticity, Cultural Congruence, and Their Impact on Purchase Intention = Bisikan para influencers: Autentisitas, Kesamaan Budaya, dan dampaknya terhadap niat pembelian konsumen
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2024
 UI - Makalah dan Kertas Kerja