Johnson, Julie K.
Mclaughlin and Kaluzny's continuous quality improvement in health care
Jones & Bartlett Learning, 2020
 Buku Teks
Quality in health care: theory, application, and evolution
Aspen Publication, 1995
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Egdahl, Richard H.
Quality assurance in health care
Aspen Systems, 1976
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Schmele, June A.
Quality management in nursing and health care
Delmar Publisher , 1996
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Bury, Michael
Health and illness in a changing society
Routledge, 2000
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