Berry, Ralph
London : ROUTLEDGE, 1994,
Buku Referensi
Berry, Ralph
Routledge, 1994
Buku Teks SO
Crego, Edwin T.
[American Management Association;, ], 1995
eBooks
Westwood, John
Gramedia, 2006
Buku Teks
Murray, Rowena
Open University Press, 2002
Buku Teks