Best practices in customer service
edited by Ron Zemke and John A. Woods
American Management Association, 1998
Best practices in access services
edited by Lori L. Driscoll, W. Bede Mitchell
Routledge, 2009
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Blanchard, David
Supply chain management: best practices
John Wiley & Sons, 2010
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Mohapatra, Sanjay
Information theory and best practices in the IT industry
[Springer, ], 2012
Best practices in endodontics : a desk reference
Quintessence Publishing Co, Inc, 2015
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