Kolarik, William J.
Creating quality : process design for results
McGraw-Hill, 1999
 Buku Teks SO
Fryman, Mark a.
Quality and process improvement
Delmar / Thomson Learning, 2002
 Multimedia
Juran, Joseph M., 1904-2008
Juran on quality by design the new steps for planning quality into goods and services
Free Press, 1992
 Buku Teks SO
Park, Sung H.
Robust design and analysis for quality engineering
Chapman and Hall, 1996
 Buku Teks SO
Nori Wilantika
Peningkatan kualitas data pendidikan tinggi: studi kasus Politeknik Statistika STIS = Improving the quality of higher education data: case study of Statistics Polytechnic STIS
Fakultas Ilmu Komputer Universitas Indonesia, 2019
 UI - Tugas Akhir