Munter, Mary
Guide to managerial communication: effective business writing and speaking
Prentice-Hall, 1982
Buku Referensi
Daniel, Carter A.
Reader-friendly reports: a no-nonsense guide to effective writing for MBAs, consultants, and other professionals
McGraw-Hill, 2012
Buku Teks
Holtz, Shel
Corporate conversations: a guide to crafting effective and appropriate internal communications
[American Management Association, ], 2004
eBooks
Siswanto Sutojo
Komunikasi bisnis yang efektif : effective business communications
Damar Mulia Pustaka, 2003
Buku Teks
Murphy, Herta A.
Effective business communications
McGraw-Hill , 1984
Buku Teks