Bopp, Richard E.
Reference and information services : an introduction
Libraries Unlimited, 2001
 Buku Teks
Jerrard, Jane
Crisis in employment: a librarian's guide to helping job seekers
American Management Association, 2009
 eBooks
Duckett, Bob
Know it all it fast: an A-Z source guide for the enquiry desk
Facet Publishing , 2002
 Buku Teks
Duckett, Bob
Know it all, find it fast : an A-Z source guide for the enquiry des
Facet Publishing, 2004
 Buku Teks
Hammam Bagusni
Persepsi pustakawan terhadap perannya pada layanan referensi: studi kasus di Perpustakaan Hukum Daniel S. Lev = The librarian perception of his role in the reference service: a case study at the Daniel S. Lev law library
Fakultas Ilmu Pengetahuan dan Budaya Universitas Indonesia, 2017
 UI - Skripsi Membership