Improving business performance
edited by Vas Prabhu and Malcolm Baker
McGraw-Hill, 1986
 Buku Teks
Becker, Brian E.
The HR scorecard : linking people, strategy, and performance
Harvard Bussines School Press, 2001
 Buku Teks
Weske, Mathias
Business process management ; concepts, languages, architectures
Springer-Verlag, 2012
 eBooks
Allen, Jane Elizabeth
Beyond time management: organizing the organization
Addison-Wesley, 1987
 Buku Teks
Muhammad Fadil
Analisis implementasi manajemen kinerja studi kasus PT BNI (Persero) Tbk divisi bisnis kartu = Performance management implementation analysis case study at PT BNI (Persero) Tbk card business division =
Fakultas Teknik Universitas Indonesia, 2013
 UI - Tesis Membership