Creative planning for library administration : leadership for the future
edited by Kent Hendrickson
The Haworth Press , 1991
 Buku Teks SO
Leadership in the library/information profession
edited by Alice Gertzog
McFarland, 1989
 Buku Teks SO
Ross, Catherine Sheldrick
Communicating professionally : a how-to-do-it manual for library applications
Library Association Publishing, 1998
 Buku Teks SO
Fariz Miharja
Jaringan komunikasi organisasi di Perpustakaan Indonesia Raya dalam rangka memberikan layanan informasi = Organizational communication network in Indonesia Raya Library in order to provide information services
Fakultas Ilmu Pengetahuan dan Budaya Universitas Indonesia, 2013
 UI - Skripsi Membership
Ross, Catherine Sheldrick
Communicating professionally : a how-to-do-it manual for library applications / Catherine Sheldrick Ross, Patricia Dewdney
Library Association Publishing, 1998
 Buku Referensi