Pérez Pulido, Margarita
Ethics management in libraries and other information services
Chandos Publishing, 2018
 Buku Teks SO
Mohamad Rifqi Farhan Anwar
Analisis Penilaian Pemustaka terhadap Kualitas Layanan (Libqual+Tm) di Perpustakaan Universitas Indonesia selama Pandemi Covid-19 = User Assessment Analysis of Service Quality (Libqual+Tm) at Universitas Indonesia Library During the Covid-19 Pandemic
Fakultas Ilmu Pengetahuan Budaya Universitas Indonesia, 2022
 UI - Makalah dan Kertas Kerja
McSean, Tony
Library Association Directory of Suppliers and Services
Library Association Publishing, 1992
 Buku Referensi
Stueart, Robert D.
Library and information center management
Libraries Unlimited, 2002
 Buku Teks SO
Jordan, Peter
Staff management in library and information work
Ashgate, 2002
 Buku Teks SO