Access services: the convergence of reference and technical services
edited by Gillian M. McCombs
The Haworth Press, 1991
 Buku Teks
Ball, David
Managing suppliers and partners for the academic library
Facet Publishing, 2005
 Buku Teks
Managing community health services
edited by Allan McNaught
Chapman and Hall , 1991
 Buku Teks
Roberts, Sue
Managing information services
Facet Publishing, 2004
 Buku Teks
Reynolds, Amanda
Managing mental health services
Open universtity press , 2000
 Buku Teks