Johannsen, Hano
Encyclopaedia of management ; dictionary of management
Crest Publishing House, 1999
 Buku Referensi
Ho, Samuel K.
Encyclopaedia of management; TQM
Crest publishing, 1999
 Buku Referensi
Thorne, Kaye
Encyclopaedia of management; training
Crest publishing, 1999
 Buku Referensi
Munter, Mary
Guide to meetings
Prentice-Hall, 2002
 Buku Teks
Estop, Tora
Meetings that work
[American Society for Training and Development Press;, ], 2005
 eBooks