Quelsch, John A.
Prentice-Hall, 1989
Buku Teks SO
Quelch, John A.
Prentice-Hall, 1989
Buku Teks SO
Brannen, William H.
Prentice-Hall, 1983
Buku Teks SO
Spitzer, Harry
Harper and Row, 1982
Buku Teks SO
edited by Stockton B. Colt
[American Management Association, ], 1998
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