Ho, Samuel K.
Encyclopaedia of management; TQM
Crest publishing, 1999
Buku Referensi
Thorne, Kaye
Encyclopaedia of management; training
Crest publishing, 1999
Buku Referensi
Seekings, David
Encyclopaedia of management : conferences and meetings
Crest publishing, 1999
Buku Referensi
Salder, Tony
Encyclopaedia of management : human resource management
Crest publishing, 1999
Buku Referensi
Encyclopaedia of Management Training
Anmol Publications PVT, 1999
Buku Teks