Hasil Pencarian  ::  Simpan CSV :: Kembali

"Isu pemanasan global menyebabkan setiap perusahaan harus lebih kreatif dan inovatif dalam menciptakan nilai tambah baik bagi perusahaan sendiri maupun para stakeholdernya. Perubahan iklim global ini menyebabkan pengaruh terhadap kinerja perusahaan, khususnya perusahaan bidang pangan. Perusahaan harus dapat menghasilkan value di tengah ketidakpastian perubahan iklim.Pemasar sebagai salah satu instrumen perusahaan, harus dapat menjaga hubungannya dengan para stakeholdernya, baik dari sisi pemasok barang maupun konsumennya atau perusahaan lain yang terkait. Komitmen dari seluruh pihak baik hulu sampai dengan hilir harus dijaga untuk menjamin performa kerjasama atau performa perusahaan. Loyalitas setiap unsur dalam hubungan pemasaran perusahaan harus dijaga dengan baik.Studi ini dimaksudkan untuk mengkaji komitmen hubungan pemasaran terhadap kinerja perusahaan. Komitmen hubungan didasari beberapa anteseden berupa trust, commitment, dan attractiveness of alternatives. Peneliti menemukan bahwa terdapat jalur tertentu diantara trust, commitment, dan attractiveness of alternatives terhadap komitmen hubungan pada konteks industri logistik pangan. Selain itu data mendukung bahwa trust memiliki kontribusi positif dan paling tinggi serta signifikan dari variabel-variabel yang diteliti dalam komitmen hubungan. Data tidak mendukung communication memiliki kontribusi terhadap komitmen hubungan. Variabel tersebut harus dimediasi oleh trust untuk berkontribusi terhadap sebuah komitmen hubungan.

---

Global warming issue caused each company to be more creative and innovative in creating value added for both the company itself and its stakeholders. Global climate change is causing the effect on corporate performance, particularly the food sector companies. The company should be able to generate value in uncertain climate change.

Marketers as one of the instruments of the company, should be able to maintain its relationships with its stakeholders, both in terms of customers or suppliers of goods and other related companies. Commitment of all parties, both upstream to the downstream should be kept to ensure the performance of co-operation or performance of the company. Loyalty of every element in the relationship marketing company must be maintained properly.

This study aimed to assess the commitment of a marketing relationship to company performance. The commitment relationship is based on some form of trust antecedents, commitment, and the attractiveness of alternatives. Researchers found that there are certain lines between trust, commitment, and the attractiveness of alternatives to the commitment to the relationship in the context of the food logistics industry. In addition the data support that the trust has a positive contribution and the highest as well as significant of the variables examined in committed relationships. The data does not support the communication has contributed to relationship commitment. These variables must be mediated by the trust to contribute to a relationship commitment."

"Penelitian ini bertujuan untuk mengintegrasikan pengaruh faktor persepsi konsumen dalam memprediksi pembelian merek pribadi (private brand) pada hypermarket carrefour di indonesia oleh Fin dan Suh (2005). Sampel penelitian ini berjumlah 200 responden pada 2 kategori produk (makanan dan rumah tangga). Metode Structural Equational Modelling dengan bantuan perangkat lunak Lisrel, digunakan untuk mengolah data. Hasil analisis menunjukkan bahwa dalam faktor persepsi konsumen mempunyai pengaruh yang positif dalam memprediksi pembelian merek pribadi (Private Brand/Private Label).

---

This research aims to integrate the effect of consumer perception factors in predicting private brand purchase at carrefour hypermarket in Indonesia based on Fin and Suh international journal (2005). Total sample of 200 respondents divided two product categories (food and household). LISREL was used in this research to process the data with Structural Equational Modeling method. The analysis shows that the consumer perception factors have a positive influence in predicting private brand / private label purchase."

"Penelitian ini membahas hubungan antara antaseden strategi pemasaran relasional yang diproksi kedalam variabel relationship benefits, seller expertise, communication, similarity, interaction frequency, dan conflict dengan loyalitas pelanggan yang diproksi kedalam variabel individual fortitude, expectancy of continuity, word of mouth, dan cooperation, melalui variabel mediator relationship satisfaction, trust, dan relationship quality. Tujuan penelitian ini adalah mendeskripsikan dan menganalisis hubungan antara antaseden strategi pemasaran relasional dengan relationship satisfaction, trust, dan relationship quality, serta menganalisis hubungannya dengan relationship outcomes sebagai pembentuk loyalitas pelangan.Hasil penelitian ini menemukan bahwa variabel outcomes pemasaran relasional individual fortitude dipengaruhi secara tidak langsung oleh variabel seller expertise, similarity, interaction frequency, conflict dan secara langsung memiliki hubungan dengan variabel mediator trust dan relationship quality. Sementara itu variabel expectation of continuity dipengaruhi secara tidak langsung oleh variabel relationship benefit, seller expertise, communication, similarity, interaction frequency dan conflict melalui mediasi relasional relationship satisfaction, trust dan relationship quality. Selanjutnya variabel word of mouth memiliki hubungan tidak langsung dengan variabel seller expertise, similarity, interaction frequency dan conflict melalui variabel mediator trust dan relationship quality. Dan terakhir variabel cooperation memiliki pengaruh secara tidak langsung oleh variabel relationship benefit, communication, similarity, interaction frequency dan conflict melalui mediasi variabel relationship satisfaction dan relationship quality.Hasil penelitian ini menyarankan agar distributor alat diagnostik lebih meningkatkan hubungan relasional melalui pengelolaan konflik dengan efektif sehingga mampu memberikan pengaruh positif untuk meningkatkan kualitas hubungan dengan pelanggan. Yang pada akhirnya akan meningkatkan loyalitas pelanggan dalam bentuk kesediaan merekomendasikan hal positif tentang distributor ke konsumen lain

---

This study examines the relationship between relational marketing strategy antecedent that proxy into variables of relationship benefits, selling expertise, communication, similarity, interaction frequency and conflict with the customer loyalty that proxy into variables of individual fortitude , expectation of continuity, word of mouth, and cooperation, through mediator variable relationship satisfaction, trust, and relationship quality. The purpose of this study is to describe and analyze the relationship between antecedent of relationship marketing strategies with relationship satisfaction, trust, and relationship quality, and analyze its relationship with relationship outcomes as forming customer loyalty.

Results of this study identified that relationship outcomes variable of individual fortitude is affected indirectly by seller expertise, similarity, interaction frequency, conflict and directly linked to the mediator variables of trust and relationship quality. Meanwhile expectation of continuity variables indirectly affected by the variables of relationship benefits, seller expertise, communication, similarity, interaction frequency and conflict through relational mediator of relationship satisfaction, trust and relationship quality. Furthermore, word of mouth variable has no direct relationship with the variable seller expertise, similarity, interaction frequency and conflict through relational mediator of trust and relationship quality. And lastly cooperation variables have an indirect effect with variables of relationship benefit, communication, similarity, interaction frequency and conflict through relational mediator of relationship satisfaction and relationship quality.

The results of this study suggest that further enhance the diagnostic equipment distributor relational relationships through effective conflict management so as to provide a positive influence to improve the quality of customer relationships. Which in turn will increase customer loyalty in a positive willingness to recommend distributor to other consumers."

"Penelitian ini membahas mengenai faktor penentu dari perilaku posting pembelian di media sosial serta bagaimana pengaruh perilaku tersebut mempengaruhi kebahagian konsumen. Penelitian ini merupakan penelitian kuantitatif dengan desain casual. Metode pengumpulan data dilakukan melalui survey online terhadap 259 responden yang pernah melakukan posting pembelian di media sosial. Pengujian hipotesis dilakukan menggunakan analisis SEM. Hasil dari penelitian menunjukka bahwa materialisme seseorang sangat berpengaruh dengan kecenderungan posting pembelian di media sosial. Namun ternyata kecenderungan posting pembelian di media sosial tidak berpengaruh secara signifikan pada kebahagiaan konsumen atas pembelian tersebut.

---

This research describe about the determinants of posting purchase on social media behavior also how this behavior can affect to consumer happiness. The research is quantitative research with casual design. The method of this research is based on online survey to 259 respondents with criteria have posted their purchases on social media in the last 30 days. The result of this research showed that materialism significantly affected to the tendency posting purchases behavior. On the contrary, the types of purchases aren't significantly affected to this behavior. Then based on the research, the posting purchases behavior isn't significantly affected to happiness of purchase."