Ditemukan 1 dokumen yang sesuai dengan query
Jeston, John
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he book provides an overview of all major useful frameworks (such as LEAN and Six Sigma) without over-investment in one over another, and a unique emphasis on BPM's interrelationship with organizational management, culture and leadership--BPM is about people as much as processes. Its common-sense approach teaches how BPM must be well-integrated across an entire business if it's to be successful: augmented and aligned with other management disciplines. The third edition brings Jeston and Nelis' practicable ...
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Abingdon, Oxon: Routledge, 2014
658.533 JES b
Buku Teks Universitas Indonesia Library
