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"Latar Belakang ; Pelayanan medis di instalasi bedah sentral membutuhkan biaya yang besar dan melibatkan sumber daya manusia (SDM) dari berbagai bidang ilmu meliputi SDM medis maupun SDM non medis. Adanya keterlambatan akan mengakibatkan peningkatan biaya dan mempengaruhi keselamatan pasien.Metode : Penelitian ini bertujuan menganalisa waktu pelayanan menggunakan metode metode kuantitatif dan kualitatif dengan desain retrospektif. Data kuantitatif didapatkan dari telaah dokumen dengan jumlah sampel 547 kasus operasi bedah saraf (358 kasus operasi kranial, 189 kasus operasi spinal), sedangkan data kualitatif didapatkan melalui wawancara mendalam dengan delapan informan penelitian. Analisis data dilakukan secara kuantitatif dengan uji Mann Whitney.Hasil : Didapatkan adanya keterlambatan dalam pelayanan ruang operasi bedah saraf operasi kranial 54 menit dan operasi spinal 48 menit. Didapatkan perbedaan waktu klinis, waktu non klinis dan waktu keterlambatan non klinis antara operasi kranial dan spinal. Keterlambatan dalam pelayanan ruang operasi disebabkan oleh faktor SDM, sarana prasarana dan kebijakan.Simpulan : Keterlambatan dalam pelayanan ruang operasi IBS RSPON terjadi dalam tahap proses anestesi, pemasangan monitoring saraf intraoperasi, positioning pasien, draping pasien, dan pembedahan. Keterlambatan dalam pelayanan ruang operasi IBS RSPON disebabkan oleh faktor SDM, sarana prasarana, dan kebijakan

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Background : Medical services at a central surgical installation require a large amount of money and involve human resources (HR) from various fields of knowledge including medical and non-medical human resources. Delays in the operating room causes increased costs and impacts patient safety.

Methods: This study aims to analyze the service time using quantitative and qualitative method with a retrospective design. Quantitative data was obtained from a document review with a sample of 547 cases of neurosurgery (358 cases of cranial surgery, 189 cases of spinal surgery), while qualitative data was obtained through in-depth interviews with eight research informants. Data analysis was carried out quantitatively with the Mann Whitney test.

Result: Delays found in the neurosurgery operating room service for cranial surgery and spinal surgery was 54 minutes and 48 minutes respectively. There were differences in clinical time, non-clinical time, and non-clinical time delay between cranial and spinal surgery. Delays in the OR were caused by human resource factors, equipment, and hospital policies.

Conclusion: Delays in RSPON IBS operating room services occur in the stages of the anesthesia process, installation of intraoperative nerve monitoring, patient positioning, patient draping, and surgery. Delays in RSPON IBS operating room services were caused by human resource factors, infrastructure, and policies"

"Casemix, casemix index dan hospital baserate merupakan indikator penting untuk melihat kinerja rumah sakit di bawah sistem pembayaran INA-CBGs. Indikator tersebut merupakan penyusun besaran tarif INA-CBGs, instrumen penilaian kinerja rumah sakit mitra BPJS Kesehatan dan instrumen penyusun pembayaran klaim mixed method INACBGs dan global budget yang mulai diujicobakan. Penelitian ini bertujuan untuk menganalisis capaian indikator casemix, casemix index dan hospital baserate RSPON Mahar Mardjono tahun 2018 - 2022. Penelitian dilakukan di RSPON Mahar Mardjono selama bulan Maret - Juni 2024, menggunakan data sekunder yang didapatkan dari rekapitulasi elektronik klaim (e-klaim) Kemenkes dan laporan rumah sakit.Penelitian ini menggunakan studi cross sectional menggunakan pendekatan analitik untuk menghitung capaian indikator Casemix, CMI dan HBR rawat inap dan rawat jalan. Analisis multivariat dengan regresi linier digunakan untuk melihat variabel independen yang berkaitan dengan variabel dependen indikator casemix dan CMI. Hasil penelitian menunjukkan bahwa jumlah kasus, jumlah kasus dengan prosedur canggih, dan proporsi produktif berpengaruh signifikan terhadap casemix rawat jalan. Jumlah Kasus, Jumlah Kasus dengan Prosedur Canggih, dan Proporsi SL3 berpengaruh signifikan terhadap Casemix Rawat Inap. Jumlah Kasus, Jumlah Kasus dengan Prosedur Canggih, dan Proporsi Produktif berpengaruh signifikan terhadap CMI Rawat Jalan. Jumlah Kasus, Jumlah Kasus dengan Prosedur Canggih, Proporsi SL2, Proporsi SL3, dan Proporsi Meninggal berpengaruh signifikan terhadap CMI Rawat Inap.Casemix rawat jalan tertinggi pada bulan November 2022 yakni 7956, sedangkan casemix terendah terjadi pada bulan Mei 2020 sebesar 1929. Capaian rata-rata casemix rawat jalan tertinggi pada tahun 2022 yaitu 6.738,01. Casemix rawat inap tertinggi pada bulan Desember 2022 sebesar 2392 dan terendah pada Mei 2020 sebesar 1006. Capaian rata-rata casemix rawat inap tertinggi pada tahun 2022 yaitu 1980,98CMI rawat jalan tertinggi pada bulan Maret 2021 sebesar 1,0821 dan terendah pada April 2018 sebesar 0,9461. Capaian rata-rata CMI rawat jalan tertinggi pada tahun 2021 yaitu 1,044. CMI rawat inap tertinggi terdapat pada bulan Februari 2018 sebesar 3,65 dan terendah pada Desember 2020 sebesar 2,18. Capaian rata-rata CMI rawat inap tertinggi pada tahun 2018 yaitu 3,009.HBR Rawat Jalan tertinggi pada tahun 2020 sebesar Rp413.578, dan terendah dicapai pada tahun 2018 sebesar Rp356.297. HBR Rawat Inap tertinggi pada tahun 2022 sebesar Rp10.528.093, dan terendah dicapai pada tahun 2019 sebesar Rp9.309.404. HBR Rawat Jalan RSPON tahun 2018-2022 lebih rendah dari HBR Nasional Kelas A Regional I yang berarti RSPON mengalami profit dengan tarif INA-CBGs rawat jalan, sedangkan HBR rawat inap, dan rawat inap per kelas perawatan RSPON tahun 2018-2022 lebih tinggi dari HBR Nasional Kelas A Regional I yang berarti RSPON mengalami defisit dengan tarif INA-CBGs rawat inap.

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Casemix, casemix index and hospital baserate are important indicators for assessing hospital performance under the INA-CBGs payment system. These indicators determine the INA-CBGs tariff rates, serve as performance assessment tools for hospitals partnered with BPJS Kesehatan, and contribute to the payment claim structure of the mixed-method INACBGs and global budget being piloted. This research aims to analyze the achievements of casemix, casemix index, and hospital baserate indicators at RSPON Mahar Mardjono from 2018 to 2022. The research was conducted from March to June 2024 by researchers at RSPON Mahar Mardjono.

Analysis of the achievement of casemix, casemix index and hospital baserate using secondary data obtained from data recapitulation on electronic claims (e-claims) of the Ministry of Health and hospital reports. This cross-sectional study employed an analytical approach to calculate the achievement of casemix, casemix index, and hospital baserate for both inpatient and outpatient care. Multivariate analysis with linear regression was used to examine independent variables associated with the dependent variables of casemix and casemix index. The results indicate that variables such as number of cases, number of cases with advanced procedures, and productive proportion significantly influence outpatient casemix. Similarly, the number of cases, cases with advanced procedures, and SL3 proportion significantly affect inpatient casemix. For outpatient casemix index, the variables influencing significantly are number of cases, cases with advanced procedures, and productive proportion. For inpatient casemix index, significant variables include number of cases, cases with advanced procedures, SL2 proportion, SL3 proportion, and mortality proportion.

The highest outpatient casemix was in November 2022, at 7956, while the lowest occurred in May 2020 at 1929. The highest average outpatient casemix achievement in 2022 was 6,738.01. The highest inpatient casemix was in December 2022, at 2392, and the lowest was in May 2020 at 1006. The highest average inpatient casemix achievement in 2022 was 1980.98.

The highest outpatient casemix index was in March 2021 at 1.0821, and the lowest was in April 2018 at 0.9461. The highest average outpatient casemix index achievement in 2021 was 1.044. The highest inpatient casemix index was in February 2018 at 3.65, and the lowest was in December 2020 at 2.18. The highest average inpatient casemix index achievement in 2018 was 3.009.

The highest Hospital Baserate for outpatient care was IDR548.434 in 2020, and the lowest was IDR481.862 in 2018. The highest Hospital Baserate for inpatient care was IDR12.852.109 in 2018, and the lowest Rp11.031.593 in 2021. The Hospital Baserate for outpatient care at RSPON from 2018 to 2022 was lower than the National HBR Class A Regional I, indicating that RSPON made a profit with INA CBG's outpatient tariffs. Conversely, the Hospital Baserate for inpatient care at RSPON from 2018 to 2021 was higher than the National HBR Class A Regional I, indicating that RSPON incurred a deficit with INA CBG's inpatient tariffs."