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Hasil Pencarian

Ditemukan 41 dokumen yang sesuai dengan query
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Likert, Rensis
New York: McGraw-Hill, 1976
658.4 LIK n
Buku Teks  Universitas Indonesia Library
cover
San Francisco: Jossey-Bass Publishers, 2000
303.69 HAN
Buku Teks  Universitas Indonesia Library
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Sheftel, Phoebe A.
" Conflict within an organization can quickly destroy the productivity of both individuals and work teams. This Infoline will show you how to apply sound principles of conflict resolution to most situations. The issue details two schools of thought on conflict management the settlement-driven approach and the relationship focused approach and allows you to follow a step-by-step approach to implement the best method that will resolve your workplace disagreements ... "
Alexandria, VA: [American Society for Training & Development Press, American Society for Training & Development Press], 2001
e20435411
eBooks  Universitas Indonesia Library
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Withers, Bill
" Conflict, misunderstandings, and contrary points of view are all a part of the workplace -- and employees who can't effectively deal with these differences may be stunting their career growth. Now, in a newly updated second edition, Resolving Conflicts on the Job gives succinct and clear guidelines for dealing with conflict on both interpersonal and organizational levels. The book explains proven methods for resolving differences and suggests specific techniques that aid in: Giving and receiving ... "
New York: American Management Association, 2007
e20443585
eBooks  Universitas Indonesia Library
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Lundin, William, 1923-
" This helpful guide defines nine fundamental types of difficult people and gives readers a complete system for opening lines of communication, resolving differences, and avoiding office headaches. This revised edition includes an action plan for preparing for encounters and confrontations as well as all-new verbal self-defense tips, guidance on how to master power dynamics, and ways to differentiate between situational issues and psychological ones. Packed with new, updated information, this is an indispensable guide for ... "
New York: American Management Association, 2009
e20448651
eBooks  Universitas Indonesia Library
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Luterbacher, Urs
" In order to use the perspective of emotions to explain conflict escalation and crises, a comparison to conceptions such as the pursuit of power or financial interests is warranted. These theoretical considerations are investigated within cases of civil wars and shown to be effective in explaining the origins but also the breakdown of conflicts ... "
United Kingdom: Emerald, 2017
e20469325
eBooks  Universitas Indonesia Library
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Eko Mayariani
" PT X adalah perusahaan swasta yang bermitra dengan PT Telkom di bidang usaha jasa telekomunikasi (rincian tentang PT X terdapat pada lampiran 1). Tugas akhir ini berisi rekomendasi bagi perusahaan tersebut untuk mengatasi gejala inefisiensi, rnenurunnya produktivitas dan efektivitas jalannya perusahaan akibat adanya beberapa persoalan mendasar di dalam organisasi, yang gejalanya antara Iain berupa: tidak adanya rencana kerja tahunan serta struktur organisasi yang jelas, tidak adanya peraturan perusahaan dan Standard Operation Procedures (SOP), tidak adanya ... "
Depok: Fakultas Psikologi Universitas Indonesia, 2006
T18583
UI - Tesis Membership  Universitas Indonesia Library
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Marcus, Leonard J.
San Francisco: Jossey-Bass, 1995
362.1 MAR r (2)
Buku Teks  Universitas Indonesia Library
cover
Jakarta: Filsafat UI press, 2007
305.4 WOM
Buku Teks  Universitas Indonesia Library
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Theresia Nungki Kusuma W
" Penelitian ini menggambarkan mengenai penerapan manajemen konflik didalam departemen AR, Remedial & Inventory di PT. Surya Artha Nusantara Finance. Penelitian ini menggambarkan setiap tahapan yang dilalui dalam rangka mengelola konflik dalam suatu kelompok kerja. Konflik yang muncul berkaitan dengan tugas dan tanggung jawab masing-masing anggota tim. Penelitian ini menggunakan pendekatan kuantitatif yang menggunakan teori sebagai rujukan dan dalam proses pengumpulan data menggunakan teknik wawancara untuk mendapatkan informasi yang lengkap dan menyeluruh mengenai proses terjadi konflik ... "
Depok: Universitas Indonesia, 2012
S-Pdf
UI - Skripsi Open  Universitas Indonesia Library
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