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Abstrak :
Smile sheets are often maligned as poor evaluation tools, despite their widespread use. Is it possible to make them a useful tool? This issue of Infoline answers a resounding yes to this question by showing you how to make the humble evaluation form into a power tool that can gather reaction data you can use to improve the design and delivery of your program or future programs. Moreover, once you create these tools as guided by this issue, you can easily modify them for any future program!

Abstrak :
Sales professionals often complain that learning events do not pay off and take time away from the primary job of selling. If it can be sent in a memo, why go to training? Sales Training Basics recognizes the bottom line focus of sales professionals and offers proven techniques and approaches that create engaging and impactful training. The book provides learning professionals with specific guidance on designing programs that provide the right tools and techniques that deliver on an audience focused on value. In addition, trainers and facilitators are offered guidance on accessing their most charismatic and engaging self to draw in and hold the attention of sales professionals. While the book is focused on participant expectations, it does not neglect todays organizational mandate to build training programs aligned to company strategic needs and vision. Finally, the author provides direction on alternate pathways to sales training through the use of technology and the power of blending both classroom and technology-bases approaches that give these sales professionals what they really want more time in the field selling.

Abstrak :
This research was aimed to measure the influence of diklat program dan career development on the performance of front liner employees at PT. Bank Syariah Mandiri-Tanjung Priok Branch. The research data comprises the primary and secondary data that were collected through some interviews, observations, and business document reviews...

Abstrak :
Sharpen participants project management skills for increased productivity, better organization, and greater job satisfaction. Project Management Training offers training that recognizes nearly everyone is a project manager. It will show you how to minimize project management failures and create an organization of project-oriented thinkers. Curricula can be used for stand-alone training or incorporated into broader agendas.

Abstrak :
Contents : - Preface - Foreword - Acknowledgements - Section 1: Fundamentals - Section 2: Medium - Section 3: Engagement - Section 4: Performance - About the authors

Abstrak :
Sales Training focuses on three key skills that all sales professionals must havethinking, communicating, and networking. Use this book to deliver fast-paced, productive sessions and build skills that translate into results.

Abstrak :
A foundation for assessing training opportunity to deliver relevant training that best addresses the needs of your organization. Needs Assessment Basics will teach you how to deliver training that aligns with the greater goals of your business and positions you as a strategic partner contributing to overall business success. A seven-phase needs assessment model will enable you to think organizationally and design effectively with training that results in superior job performance and increased business success.

Abstrak :
Techniques for managing others while maintaining mutual respect. Asserting Yourself at Work provides business professionals with the communication tools and psychological foundation they need to perform more assertively on the job. Designed for front-line managers, supervisors, team leaders, team members, employees, and life-long learners, this course promotes the use of direct, inclusive communication as a powerful tool for achieving targeted goals and building lasting relationships. Asserting Yourself at Work teaches students the skills they need to behave and communicate more assertively?and therefore more effectively?in the workplace. Students learn to address their needs and interests at work, and, at the same time, consider the needs and interests of others. Beginning with the foundation of self-awareness, the course builds these skills step by step. Students learn about and practice assertive verbal and nonverbal communication techniques, learn how to set proper boundaries in workplace relationships, and analyze how assertiveness plays out in other cultures. The interactive format includes self-assessment tools, worksheets, sidebars, exercises, and quizzes that prompt students all along the way. Course Objective: Understand techniques for managing others while maintaining mutual respect and recognize and avoid self-defeating behaviors. Selected Learning Objectives ? Set boundaries ? Manage others without being aggressive or manipulative ? Respond to other people's needs without giving up your own ? Say "no" to unfair demands ? Resolve conflicts and deal with aggressiveness in others ? Enhance your self-image?and your on-the-job authority. This is an ebook version of the AMA Self-Study course. If you want to take the course for credit you need to either purchase a hard copy of the course through amaselfstudy.