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"Moving up to a supervisory position should be cause for celebration, not exasperation. Yet many first-timers are unprepared for the demands of this new role. They quickly become overwhelmed -- to the detriment of the organization, their co-workers, and themselves."

"The book examines engagement, motivation, expectation, emotions, interpersonal and group dynamics?all the psychological principles that play pivotal roles in the workplace. Featuring illuminating examples and exercises, What Keeps Leaders Up at Night shines a bright light into the dark corners where all leaders struggle with their own shortcomings."

"Do employees hate their managers? Many do, says this research-based book, which describes 30 reasons for employee attitudes ranging from indifference to outright hatred of management. Among the reasons, these employees say: they are not treated like adults, with respect for their contributions; managers don't listen to them; senior managers are incompetent and run the company poorly; their pay isn't linked to their job performance and often it's unfair; they lack sufficient resources and training to do their jobs well; they don't trust information they receive from management; they get insufficient feedback on their work performance; they have such heavy workloads and inflexible schedules that they can't find a good balance of work and personal life.The author offers solutions, not just a litany of problems. He also describes some of the underlying psychological reasons for employee discontent (for example, equity theory, which explains why people react as they do to perceived unfairness). The material is based on Katcher's proprietary research in 65 organizations and surveys of more than 50,000 employees. It also includes many stories/examples."

""A true management classic with 200,000 copies sold, this new, expanded edition is still the ultimate guide for every new manager. Since its original publication, The First-Time Manager has helped many thousands of rookie managers handle their new responsibilities -- and now it can help you! Clear and concise, the book covers all the fundamentals you need for success, with indispensable advice on topics including hiring and firing, leadership, motivation, and managing time and stress. In addition, the completely updated fifth edition shows you how to build trust and confidence, be an active listener, manage a diverse group of individuals, conduct performance appraisals, and address many other challenges that come with the manager's job. Written in an inviting and accessible style, this classic skill-building book is an essential tool for becoming an effective, confident new manager.""

"Most people learn best through experience. Yet new managers are often tossed on to the front lines with absolutely no experience handling the toughest challenges they'll face: people problems. "The Management Training Tool Kit" includes all the tools you need to prepare your managers for anything. It supplies real-life case studies and analysis exercises for troubleshooting problems such as plummeting morale, interpersonal conflict, decreased productivity, disruptive employees, sexual harassment claims, and more. This innovative training guide features: 35 succinct yet nuanced case studies that examine common challenges; probing discussion questions that help pinpoint core issues; practical solutions that can be put to use resolving problems; role-playing exercises that bring the case studies alive; and guidelines that help trainers lead with skill and accuracy. New managers will make mistakes. But "The Management Training Tool Kit" will help them overcome obstacles with skill and confidence."