"pt. 1 Effective coaching and mentoring. What is effective coaching and mentoring at work? --
How can I be an effective coach or mentor? --
How can I be an effective client? --
pt. 2 Coach and mentor development. What is reflective practice and supervision? --
How can I be reflective in practice? --
What about training and accreditation? --
pt. 3 Model, tools, and techniques. What Is The Skilled Helper model? --
How Is The Skilled Helper used in practice? --
What are some useful tools and techniques? --
pt. 4 Coaching and mentoring practice. What are some ethical issues? --
What are frequently asked questions? --
How is a coaching and mentoring culture developed?"
