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"Penilaian kinerja pemeliharaan penting dilakukan karena pemeliharaan dianggap sebagai biaya terbesar. Pemeliharaan juga mengembalikan barang ke kinerjanya yang semula sehingga keberadaannya perlu dilakukan. Ada banyak tools dalam melakukan evaluasi terhadap kinerja pemeliharaan, salah satunya adalah dengan Maintenance Scorecard. Kombinasi antara Six Sigma dengan Maintenance Scorecard membantu menilai kinerja pemeliharaan dalam bentuk perhitungan DPMO dan sigma level serta membantu pemeliharaan agar menuju tujuan yang ingin dicapai. Six Sigma Maintenance Scorecard terbukti efektif dalam mengevaluasi kinerja pemeliharaan berdasarkan penelitian terdahulu. Six Sigma Maintenance Scorecard menggunakan Maintenance Key Performance Indicators British Standard. Terdapat 21 indikator yang relevan terhadap Perusahaan, namun hanya 9 indikator yang dimasukkan kedalam perhitungan pada penelitian ini karena keterbatasan. Hasil dari penelitian ini adalah pengukuran kinerja dengan Six Sigma Maintenance Scorecard sementara pada PT Indopelita Aircraft Services. Six Sigma Maintenance Scorecard masih bersifat sementara dikarenakan adanya indikator-indikator lain yang seharusnya turut dihitung. Selain itu, penelitian ini juga memberikan rekomendasi aspek yang perlu ditingkatkan serta saran untuk penelitian kedepannya dan PT Indopelita Aircraft Services.

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Maintenance performance assessment is important to be done because maintenance is still considered as the biggest cost. Maintenance turns thing into its best performance so it is necessary to do maintenance. There are many tools to evaluate maintenance performance, one of those is Maintenance Scorecard. Combination between Six Sigma and Maintenance Scorecard helps evaluating maintenance performance with the calculation of DPMO and sigma level. It also helps to obtain the desired purpose.

Six Sigma Maintenance Scorecard is proven to be an effective tool to evaluate maintenance performance according to previous research. Six Sigma Maintenance Scorecard uses Maintenance Key Performance Indicators British Standard. There are 21 relevant indicators to company, but only 9 of them were included in this research because of limitation.

Results are the measurement using temporary Six Sigma Maintenance Scorecard in PT Indopelita Aircraft Services. Six Sigma Maintenance Scorecard is still temporary because of there are indicators which should be included too. Furthermore, this research also gives recommendation of aspects which should be improved and suggestions for both future research and PT Indopelita Aircraft Services."

"Peningkatan konsumsi listrik nasional setiap tahunnya, menuntut pemerintah untuk meningkatkan rasio elektrifikasi nasional dengan mempercepat proyek pembangunan pembangkit tenaga listrik berbasis energi baru terbarukan (EBT). Maintenance merupakan faktor terpenting bagi setiap perusahaan yang mengembangkan bisnis pembangkit tenaga listrik untuk mencapai zero failure selama beroperasi sehingga menjamin ketersediaan energi listrik dan meminimalkan biaya maintenance. Namun, masih banyak perusahaan yang kurang memiliki kesadaran terhadap peran penting maintenance, salah satunya adalah PLTM XYZ. Untuk itu, penelitian ini bertujuan untuk melakukan pengukuran kinerja maintenance pada Departemen Operation & Maintenance PLTM XYZ menggunakan metode Six Sigma Maintenance Scorecard. Berdasarkan studi terdahulu, Six Sigma Maintenance Scorecard telah terbukti efektif untuk mengevaluasi tingkat ketercapaian kinerja maintenance melalui pendekatan secara komprehensif menggunakan Maintenance KPI sebagai seperangkat indikator kinerja yang disesuaikan dengan tujuan perusahaan meliputi, visi, misi dan strategi. Hasil rancangan Six Sigma Maintenance Scorecard diperoleh 17 Maintenance KPI yang terdiri atas 6 indikator pada perspektif economical, 9 indikator pada perspektif technical, dan 2 indikator pada perspektif organizational berdasarkan hasil rumusan dari 7 sasaran strategis yang telah dikategorikan ke dalam 3 kategori perspektif tersebut. Kemudian, dilakukan pembobotan terhadap rancangan Six Sigma Maintenance Scorecard menggunakan Analytical Hierarchy Process (AHP) untuk membobotkan Maintenance KPI sebagai input atribut Pn dalam menentukan sigma level. Hasil pengukuran kinerja maintenance menggunakan Six Sigma Maintenance Scorecard diperoleh sigma level sebesar 3,38 yang menunjukkan bahwa PLTM XYZ termasuk dalam kategori rata-rata industri pada umumnya. Adapun, indikator-indikator kinerja maintenance yang perlu segera diperbaiki dan ditingkatkan, yaitu Return on Investment, Net Profit Margin, Forced Outage Rate, Sudden Outage Frequency, Mean Time Between Failure, dan Percentage of Training Participated. Hal ini dapat dilakukan dengan menganalisis sumber penyebab masalah dari indikator-indikator tersebut menggunakan diagram sebab akibat (fishbone diagram) sebagai upaya dalam menentukan usulan perbaikan yang tepat untuk diimplementasikan secara efektif sehingga dapat mencapai 6σ.

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The increment of national electricity consumption along the years has required the government to increase the national electrification ratio by accelerating the construction of power plant projects based on renewable energy. Maintenance has been the most essential factor for every company that develops a power generation business to achieve zero failure during the operation in order to ensure the availability of electrical energy and minimize maintenance costs. However, there are still several companies that lack awareness in terms of important role of maintenance, one of them is PLTM XYZ. For this reason, this study aims to measure the maintenance performance at the XYZ PLTM Operation & Maintenance Department using the Six Sigma Maintenance Scorecard method. Based on the previous studies, the Six Sigma Maintenance Scorecard has been proven to be effective in evaluating the level of achievement maintenance performance through a comprehensive approach using Maintenance KPIs as a set of performance indicators that are relevant to the company's objectives including vision, mission and strategy. There are 17 Maintenance KPIs were obtained as the results of the formulation of 7 strategic goals that have been categorized into the 3 categories of perspective in Six Sigma Maintenance Scorecard which consist of 6 indicators from an economical perspective, 9 indicators from a technical perspective, and 2 indicators from an organizational perspective. Furthermore, weighting is carried out on the Six Sigma Maintenance Scorecard using the Analytical Hierarchy Process (AHP) to weight the Maintenance KPI as the input attribute of Pn in determining the sigma level. The results of measuring maintenance performance using the Six Sigma Maintenance Scorecard obtained a sigma level of 3.38 which indicating that PLTM XYZ is categorized as the industry average in general. Meanwhile, maintenance performance indicators in PLTM XYZ that need to be fixed and improved immediately are Return on Investment, Net Profit Margin, Forced Outage Rate, Sudden Outage Frequency, Mean Time Between Failure, and Percentage of Training Participated. This research could be solved by analyzing the main problem of the indicators using a fishbone diagram as an effort to determine the right improvement proposal to be implemented effectively with the result 6σ."

"Peningkatan konsumsi listrik nasional setiap tahunnya, menuntut pemerintah untuk meningkatkan rasio elektrifikasi nasional dengan mempercepat proyek pembangunan pembangkit tenaga listrik berbasis energi baru terbarukan (EBT). Maintenance merupakan faktor terpenting bagi setiap perusahaan yang mengembangkan bisnis pembangkit tenaga listrik untuk mencapai zero failure selama beroperasi sehingga menjamin ketersediaan energi listrik dan meminimalkan biaya maintenance. Namun, masih banyak perusahaan yang kurang memiliki kesadaran terhadap peran penting maintenance, salah satunya adalah PLTM XYZ. Untuk itu, penelitian ini bertujuan untuk melakukan pengukuran kinerja maintenance pada Departemen Operation & Maintenance PLTM XYZ menggunakan metode Six Sigma Maintenance Scorecard. Berdasarkan studi terdahulu, Six Sigma Maintenance Scorecard telah terbukti efektif untuk mengevaluasi tingkat ketercapaian kinerja maintenance melalui pendekatan secara komprehensif menggunakan Maintenance KPI sebagai seperangkat indikator kinerja yang disesuaikan dengan tujuan perusahaan meliputi, visi, misi dan strategi. Hasil rancangan Six Sigma Maintenance Scorecard diperoleh 17 Maintenance KPI yang terdiri atas 6 indikator pada perspektif economical, 9 indikator pada perspektif technical, dan 2 indikator pada perspektif organizational berdasarkan hasil rumusan dari 7 sasaran strategis yang telah dikategorikan ke dalam 3 kategori perspektif tersebut. Kemudian, dilakukan pembobotan terhadap rancangan Six Sigma Maintenance Scorecard menggunakan Analytical Hierarchy Process (AHP) untuk membobotkan Maintenance KPI sebagai input atribut Pn dalam menentukan sigma level. Hasil pengukuran kinerja maintenance menggunakan Six Sigma Maintenance Scorecard diperoleh sigma level sebesar 3,38 yang menunjukkan bahwa PLTM XYZ termasuk dalam kategori rata-rata industri pada umumnya. Adapun, indikator-indikator kinerja maintenance yang perlu segera diperbaiki dan ditingkatkan, yaitu Return on Investment, Net Profit Margin, Forced Outage Rate, Sudden Outage Frequency, Mean Time Between Failure, dan Percentage of Training Participated. Hal ini dapat dilakukan dengan menganalisis sumber penyebab masalah dari indikator-indikator tersebut menggunakan diagram sebab akibat (fishbone diagram) sebagai upaya dalam menentukan usulan perbaikan yang tepat untuk diimplementasikan secara efektif sehingga dapat mencapai 6σ.

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The increment of national electricity consumption along the years has required the government to increase the national electrification ratio by accelerating the construction of power plant projects based on renewable energy. Maintenance has been the most essential factor for every company that develops a power generation business to achieve zero failure during the operation in order to ensure the availability of electrical energy and minimize maintenance costs. However, there are still several companies that lack awareness in terms of important role of maintenance, one of them is PLTM XYZ. For this reason, this study aims to measure the maintenance performance at the XYZ PLTM Operation & Maintenance Department using the Six Sigma Maintenance Scorecard method. Based on the previous studies, the Six Sigma Maintenance Scorecard has been proven to be effective in evaluating the level of achievement maintenance performance through a comprehensive approach using Maintenance KPIs as a set of performance indicators that are relevant to the company's objectives including vision, mission and strategy. There are 17 Maintenance KPIs were obtained as the results of the formulation of 7 strategic goals that have been categorized into the 3 categories of perspective in Six Sigma Maintenance Scorecard which consist of 6 indicators from an economical perspective, 9 indicators from a technical perspective, and 2 indicators from an organizational perspective. Furthermore, weighting is carried out on the Six Sigma Maintenance Scorecard using the Analytical Hierarchy Process (AHP) to weight the Maintenance KPI as the input attribute of Pn in determining the sigma level. The results of measuring maintenance performance using the Six Sigma Maintenance Scorecard obtained a sigma level of 3.38 which indicating that PLTM XYZ is categorized as the industry average in general. Meanwhile, maintenance performance indicators in PLTM XYZ that need to be fixed and improved immediately are Return on Investment, Net Profit Margin, Forced Outage Rate, Sudden Outage Frequency, Mean Time Between Failure, and Percentage of Training Participated. This research could be solved by analyzing the main problem of the indicators using a fishbone diagram as an effort to determine the right improvement proposal to be implemented effectively with the result 6σ."

"Peningkatan konsumsi listrik nasional setiap tahunnya, menuntut pemerintah untuk meningkatkan rasio elektrifikasi nasional dengan mempercepat proyek pembangunan pembangkit tenaga listrik berbasis energi baru terbarukan (EBT). Maintenance merupakan faktor terpenting bagi setiap perusahaan yang mengembangkan bisnis pembangkit tenaga listrik untuk mencapai zero failure selama beroperasi sehingga menjamin ketersediaan energi listrik dan meminimalkan biaya maintenance. Namun, masih banyak perusahaan yang kurang memiliki kesadaran terhadap peran penting maintenance, salah satunya adalah PLTM XYZ. Untuk itu, penelitian ini bertujuan untuk melakukan pengukuran kinerja maintenance pada Departemen Operation & Maintenance PLTM XYZ menggunakan metode Six Sigma Maintenance Scorecard. Berdasarkan studi terdahulu, Six Sigma Maintenance Scorecard telah terbukti efektif untuk mengevaluasi tingkat ketercapaian kinerja maintenance melalui pendekatan secara komprehensif menggunakan Maintenance KPI sebagai seperangkat indikator kinerja yang disesuaikan dengan tujuan perusahaan meliputi, visi, misi dan strategi. Hasil rancangan Six Sigma Maintenance Scorecard diperoleh 17 Maintenance KPI yang terdiri atas 6 indikator pada perspektif economical, 9 indikator pada perspektif technical, dan 2 indikator pada perspektif organizational berdasarkan hasil rumusan dari 7 sasaran strategis yang telah dikategorikan ke dalam 3 kategori perspektif tersebut. Kemudian, dilakukan pembobotan terhadap rancangan Six Sigma Maintenance Scorecard menggunakan Analytical Hierarchy Process (AHP) untuk membobotkan Maintenance KPI sebagai input atribut Pn dalam menentukan sigma level. Hasil pengukuran kinerja maintenance menggunakan Six Sigma Maintenance Scorecard diperoleh sigma level sebesar 3,38 yang menunjukkan bahwa PLTM XYZ termasuk dalam kategori rata-rata industri pada umumnya. Adapun, indikator-indikator kinerja maintenance yang perlu segera diperbaiki dan ditingkatkan, yaitu Return on Investment, Net Profit Margin, Forced Outage Rate, Sudden Outage Frequency, Mean Time Between Failure, dan Percentage of Training Participated. Hal ini dapat dilakukan dengan menganalisis sumber penyebab masalah dari indikator-indikator tersebut menggunakan diagram sebab akibat (fishbone diagram) sebagai upaya dalam menentukan usulan perbaikan yang tepat untuk diimplementasikan secara efektif sehingga dapat mencapai 6σ.

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The increment of national electricity consumption along the years has required the government to increase the national electrification ratio by accelerating the construction of power plant projects based on renewable energy. Maintenance has been the most essential factor for every company that develops a power generation business to achieve zero failure during the operation in order to ensure the availability of electrical energy and minimize maintenance costs. However, there are still several companies that lack awareness in terms of important role of maintenance, one of them is PLTM XYZ. For this reason, this study aims to measure the maintenance performance at the XYZ PLTM Operation & Maintenance Department using the Six Sigma Maintenance Scorecard method. Based on the previous studies, the Six Sigma Maintenance Scorecard has been proven to be effective in evaluating the level of achievement maintenance performance through a comprehensive approach using Maintenance KPIs as a set of performance indicators that are relevant to the company's objectives including vision, mission and strategy. There are 17 Maintenance KPIs were obtained as the results of the formulation of 7 strategic goals that have been categorized into the 3 categories of perspective in Six Sigma Maintenance Scorecard which consist of 6 indicators from an economical perspective, 9 indicators from a technical perspective, and 2 indicators from an organizational perspective. Furthermore, weighting is carried out on the Six Sigma Maintenance Scorecard using the Analytical Hierarchy Process (AHP) to weight the Maintenance KPI as the input attribute of Pn in determining the sigma level. The results of measuring maintenance performance using the Six Sigma Maintenance Scorecard obtained a sigma level of 3.38 which indicating that PLTM XYZ is categorized as the industry average in general. Meanwhile, maintenance performance indicators in PLTM XYZ that need to be fixed and improved immediately are Return on Investment, Net Profit Margin, Forced Outage Rate, Sudden Outage Frequency, Mean Time Between Failure, and Percentage of Training Participated. This research could be solved by analyzing the main problem of the indicators using a fishbone diagram as an effort to determine the right improvement proposal to be implemented effectively with the result 6σ."