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Abstrak :
Penelitian ini merupakan penelitian dengan desain analisis korelasional yang bertujuan untuk menguji hubungan antara budaya organisasi dan kepuasan kerja dengan motivasi kerja perawat di Rumah Sakit Karya Bhakti Kota Bogor. Populasi penelitian ini adalah seluruh perawat pelaksana di Rumah Sakit Karya Bhakti Kota Bogor. Besar sampel dalam penelitian ini adalah total populasi sebanyak 136 perawat pelaksana. Uji hipotesa yang digunakan adalah Korelasi Pearson`s dan Regresi Linier Sederhana. Uji hipotesa ini digunakan untuk mengetahui hubungan antara budaya organisasi dengan motivasi kerja, hubungan kepuasan kerja dengan motivasi kerja, dan hubungan budaya organisasi dengan kepuasan kerja perawat pelaksana. Faktor penentu kepuasan kerja adalah pekerjaan itu sendiri, gaji/imbalan, promosi, supervisi, rekan sekerja dan lingkungan kerja. Uji hipotesa Regresi Linier Ganda juga digunakan untuk mengetahui variabel yang paling dominan berhubungan dengan motivasi kerja. Hasil penelitian menunjukkan bahwa perawat pelaksana rata-rata motivasi kerjanya belum optimal, budaya organisasi yang dipersepsikan oleh perawat pelaksana masih banyak yang belum setuju, Kepuasan kerja yang paling tinggi adalah kepuasan terhadap rekan sekerja. Hasil analisis korelasi dengan a = 0,05 menunjukkan bahwa terdapat hubungan signifikan budaya organisasi dengan motivasi kerja, hubungan kepuasan kerja dengan motivasi kerja, dan hubungan budaya organisasi dengan motivasi kerja perawat pelaksana. Budaya organisasi, kepuasan kerja terhadap pekerjaan, dan kepuasan kerja terhadap supervisi merupakan variabel dominan yang berhubungan dengan motivasi kerja perawat pelaksana. Budaya organisasi merupakan variabel yang paling dominan berhubungan dengan motivasi kerja perawat pelaksana. Pihak manajemen rumah sakit perlu meninjau kembali penetapan gaji (salary) bagi seluruh karyawan khususnya perawat pelaksana serta perlu dilakukan pelatihan tentang supervisi bagi perawat manajer dan lebih mengedepankan menjadi role model bagi bawahannya sehingga motivasi kerja perawat pelaksana dapat meningkat.

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This study was a correlation analysis with cross-sectional design that aims to examine the relationship between organizational culture and job satisfaction with work motivation associate nurses in Karya Bhakti Hospital. The population was all associate nurses in Karya Bhakti Hospital. The sample size was 136 associate nurses. To examine the relationship between organizational culture with work motivation, relationship between job satisfaction with work motivation, and relationship between organizational culture with job satisfaction Pearson's Correlation Coefficient and Simple Linier Regression was used. Determinant factor job satisfaction was task, salary, career promotion, supervision, peer group and work environment. To examine the dominant variable relationship with work motivation Multiple Linier Regression was used. The result of study, showed that associate nurses level was fairly work motivation and organizational culture percepts by associate nurses was not agree. Associate nurses job satisfaction score with peer group as highest. The result correlation analysis with a = 0,05 there were significant relationship organizational culture with work motivation, relationship job satisfaction with work motivation, and relationship organizational culture with job satisfaction. Organizational culture, job satisfaction with task, and job satisfaction with supervision was dominant variable relationship with work motivation. Top manager in hospital, need to review and improve employee (nurses) salary. Therefore the Institution to facilitation In house training supervision for nurses in Karya Bhakti Hospital, The nurse manager could be leadership role model for nurses; therefore the associate nurses work motivation could be increased.

Abstrak :
Recent health service should ti-y to grant comprehensive service, in line with technology demand and society interest, clients have resumed to pay attention to profits of hospital providing qualified service, efficient cost and satisfaction to its clients. A hospital, if dose not pay attention to its client?s satisfaction, will diminish its clients and eventually will suffer a financial loss. One of many factors influencing client?s satisfaction is client-nurse communication. The survey at Karya Bhakti Hospital, Bogor indicated that its clients have felt satisfied, yet they still have complaint on that the communication between nurses and clients in inpatient unit has not been active. In consequence, this research was to prove that there was a relation between nurse-client communication and a level of client?s satisfaction with the nursing service. The used method was descriptive correlation and the data collecting utilized cross sectional. The sample of research was 100 people who were patients of inpatient unit of Karya Bhakti Hospital, Bogor. The research was conducted in June and July 2001. The instrument of this research broke down into three part, namely: first client?s characteristics; second, nurses? communication toward client; and third, client?s satisfaction. Characteristics of respondent were: age between 15-73 years old of age, mostly women educational level ranging from elementary to university, mostly from new patients who got service at first; and length of caring ranging from 3-12 days. The research was conducted at four inpatient units. The result of communication variable implied that the clients often got empathy, involved in planning and decision making lfl controlled caring process, entrusted and often got detail, systematic and transparent information as well as rewarding as an individu in nurse communication (Confirmation). The result finding at satisfaction level showed that the level of corespondent?s satisfaction was high enough. Their characteristic did not indicate a significant relation with the level of satisfaction There was a significant Connection between nurse-client COflhrfltiflication (confirmation) and client?s satisfaction on detail-systematic information granting (transparency) as well as attitude to appreciate client as an indivìdu (confirmation). Based on the research, it is recommended that policy makers of the hospital should remain this achievement. And ¡t should be enhanced so the entire staffs of the hospital could run communication well and it could be remained by rewarding to executing nurse whom has carried his/her communication well, emphasizing to all hospital to do so. And they should establish teamwork that handles matter of communication in a hospital and compose a program which focuses on information restructuring such as health education through discharged planning that is adjusted with individual needs. It is suggested that nurses should carry out nursing care using excellent communication. And create a program that control and facilitate communication program in environment of care. For further research, it is recommended that this result should be base of the following research using more complete method such as experiment equation or by direct-qualitative-interview on factors influencing clients? satisfaction. Due to the fact that this research had analyzed the content of communication, so the further research is recommended to ilivestigate some relations between nurse-client communication techniques and achievement of nursing service quality.