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Abstrak :
Peningkatan jumlah penduduk dan meningkatnya jumlah alat transportasi umum di Kota Bekasi seharusnya menjadi potensi yang cukup besar bagi PAD Kota Bekasi yang berasal dari retribusi terminal. Namun, rata-rata pertumbuhan realisasi penerimaan retribusi terminal di Kota Bekasi justru negative. Hal tersebut terjadi karena masih terdapat kendala dalam implementasi pengelolaan retribusi terminal di Kota Bekasi. Penelitian ini difokuskan untuk menganalisis implementasi pengelolaan retribusi terminal serta menganalisis kendala-kendala yang dihadapi dalam implementasi pengelolaan retribusi terminal di Kota Bekasi. Penelitian ini menggunakan pendekatan kualitatif dan teknik analisis data kualitatif. Hasil penelitian ini menunjukkan bahwa masih terdapat kendala dalam implementasinya baik dilihat dari faktor birokrasi, sumber daya, komunikasi, dan disposisi. Kendala utama yang menghambat proses implementasi ini adalah tidak terdapat SOP yang mengatur prosedur pengelolaan retribusi terminal di Kota Bekasi sehingga mengakibatkan kendala pada faktor-faktor lainnya. ......The increase in population and the growing number of public transportation in Bekasi city should be a large enough potential for the local revenue who come from terminal charges. However, the average growth of the realization terminal charges in Bekasi city is quite negative. This occurs because there are still constraints in the management implementation of terminal charges in Bekasi city. This study is focused to analyze the management implementation of terminal charges and to analyzes the constraints faced in the management implementation of terminal charges in Bekasi city. This research used a qualitative approach and qualitative data analysis techniques. The results of this research show that there are still constraints in its implementation is well seen from the bureaucratic, resources, communication, and dispotition factors. The main obstacle that hinders the process of this implementation is that there is no Standard Operating Procedure that regulates the management procedure of terminal charges in Bekasi City resulting in constraints on other factors.

Abstrak :
Penelitian ini membahas mengenai alternatif-alternatif strategi peningkatan retribusi terminal di Kota Sukabumi pasca penghapusan retribusi terminal tipe A dengan menggunakan analisis SWOT melalui empat instrumen yaitu kekuatan, kelemahan, peluang dan ancaman. Permasalahan yang terjadi bahwa Kota Sukabumi kehilangan sebagian potensi penerimaan retribusi terminal akibat penghapusan retribusi terminal pada terminal tipe A. Penelitian ini tergolong dalam penelitian kualitatif dengan desain deskriptif. Hasil penelitian menunjukan bahwa berdasarkan hasil analisis SWOT, terdapat enam alternatif strategi bagi Pemerintah Kota Sukabumi yang dapat digunakan dalam meningkatkan penerimaan retribusi terminal pasca penghapusan retribusi terminal tipe A antara lain seperti penyesuaian tarif dan optimalisasi lahan dan sdm. ......This research discuss about the alternatives strategy to improve bus station rsquo s user charges after the deletion of type A bus station user charges with SWOT analysis through four instrument, includes strengths, weaknesses, opportunities, and threats. Problem occured that Sukabumi City has lost some of its potential revenue of bus station rsquo s user charges due to the deletion of type A bus station user charges. This research classified as qualitative with descriptive design. The results showed that based on SWOT analysis, there are six alternative strategies for Sukabumi City that can be used in improving bus station rsquo s user charges revenue after the deletion of type A bus station user charges.

Abstrak :
Urban public authorities in developing countries have come under increasing financial pressures during the last decade. Bogor, for example, is now facing a rapidly growing demand of services, suspected as a result of continuing rapid urban population growth. How ever, as most areas do, their capacity to supply services as well as to undertake the necessary infrastructure development is severely constrained by a shortage of fiscal resources such as user charges. Bogor is a city which had local revenue in 2007 about Rp. 79,681,810,774,00. It is means Bogor has capability to fund the development in their region. In 2007, Bogor?s revenue from user charges at bus station is about Rp. 3.087.468.000,00. That amount of money is come from the contribution of three bus station, which are Baranagsiang Bus Station, Bubulak Bus Station, and Merdeka Bus Station. Baranangsiang which is the largest bus station in Bogor, giving the largest contribution among the other bus stations, for local own revenues about Rp. 1.786.700.000,00 at 2007. On February 14 th, 2008 the Local Legislative (DPRD), sudden inspect without announcement first to Terminal Baranangsiang. The groups found that Baranangsiang bus station is a mess, the infrastructure in there like stores, toilet, and roads are not in the proper condition. To compound the problem, they suggest to the Local Revenue Administration (Dispenda) and Traffic and Public Vehicles Institution (DLLAJ) should coordinating, in order to build a new infrastructure requirements and also need to allocate substantially more resources to maintenance, renovation, and replacement of older, deteriorating equipment. In order to examining the problem, the ?Principles of Revenue Administration? theory by James Mc Master and ?User Charges? theory by Ronald C. Fischer are chosen to be theories in this research. How ever, in order to get a clear overview from the subject, a quantitative approach is used to define the problems in colecting charges and managing revenue from user charges especialy in Baranangsiang Bus Station and how to rebuilt or maintan the infrastructure. In non-urban bus transport, serious problems over bus stations arise from government intervention in provision and use of bus stations which are not required by passengers nor operators. Indeed it appears in some cases that the main purpose of the bus station is to raise user charges rather than to serve passengers. DLLAJ is the institution which is responsible to control the traffic in and around Baranangsiang Bus Station. To raise revenue from user charges at bust station is their side job, sometimes in implementation it becomes blur. In the future, coordination between local institution such as DLLAJ, Dipenda, and UPTD Terminal is a must. On the other hand, the voluntary of people who consume the benefits from Baranangsiang Bus Station have to fulfill their obligation by paying charges. The existence of Baranangsiang is not only the Bogor local authorities responsible, but either also the community. Finally, Bogor local government realize how much important that infrastructure at Baranangsiang Bus Station to be renovate. On June 2008, the local authorities expend Rp. 2.000.000.000,00 to renew emplacement at Baranangsiang Bus Station.