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"Pengadaan suku cadang pesawat sangat penting untuk efisiensi operasional dan keselamatan perusahaan Maintenance, Repair, and Overhaul (MRO) dalam sektor penerbangan. Namun, secara aktual, proses pengadaan suku cadang yang ada di salah satu perusahaan MRO di Indonesia mengalami keterlambatan dimana pengadaan suku cadang dari proses Repair Order (RO) memiliki Turnaround Time (TAT) yang belum memuhi target standar TAT yang telah ditetapkan. Sehingga penilitian ini bertujuan untuk mengoptimalkan desain proses pengadaan suku cadang pada perusahaan MRO di Indonesia menggunakan pendekatan Rekayasa Bisnis Proses (BPR). Metode Analytic Hierarchy Process (AHP) digunakan untuk memprioritaskan faktor pengaruh utama pengadaan suku cadang serta Technique for Order of Preference by Similarity to Ideal Solution (TOPSIS) untuk membantu dalam pemilihan teknologi yang sesuai. Pada penelitian ini dihasilkan bahwa faktor time management sangat berpengaruh pada proses pengadaan serta dengan penerapan penggabungan teknologi process automation dan intelligent monitoring system menjadi teknologi yang sesuai karena dapat menghasilkan pengurangan waktu proses sebesar 21%.

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The procurement of aircraft spare parts is crucial for the operational efficiency and safety of Maintenance, Repair, and Overhaul (MRO) companies in the aviation sector. However, in reality, the spare parts procurement process at one MRO company in Indonesia is experiencing delays, with the procurement of spare parts through the Repair Order (RO) process having a Turnaround Time (TAT) that does not meet the established standard TAT targets. Therefore, this research aims to optimize the design of the spare parts procurement process in MRO companies in Indonesia using a Business Process Reengineering (BPR) approach. The Analytic Hierarchy Process (AHP) method is used to prioritize the main influencing factors in spare parts procurement, and the Technique for Order of Preference by Similarity to Ideal Solution (TOPSIS) is used to assist in selecting the appropriate technology. This study found that time management is highly influential in the procurement process, and the implementation of combining process automation technology and intelligent monitoring system is the appropriate technology as it can result in a 21% reduction in process time.

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"Ketersediaan suku cadang dan biaya menjadi titik berat pada rantai pasok di perusahaan pemeliharaan pesawat terbang. Banyaknya permintaan suku cadang yang beragam, spesifik, dan ketidakpastian membentuk kompleksitas dalam rantai pasok perusahaan pemeliharaan pesawat terbang. Selain itu, pandemi Covid-19 memperburuk keadaan perusahaan pemeliharaan pesawat terbang, menyebabkan penurunan permintaan perawatan pesawat secara signifikan hingga 44%. Penelitian ini bertujuan untuk mengetahui target dan analisis proses bisnis rantai pasok perusahaan pemeliharaan pesawat terbang dan perbaikan proses rantai pasok suku cadang di perusahaan pemeliharaan pesawat terbang. Metode yang digunakan dalam penelitian ini menyajikan pendekatan yang menggunakan matriks Supply Chain Organizations Reference (SCOR) untuk mempelajari rantai pasok perusahaan pemeliharaan pesawat terbang dalam dimensi keuangan dan kinerja yang dikombinasikan dengan fuzzy TOPSIS untuk evaluasi proses rantai pasok serta Business Process Reengineering untuk perbaikan proses bisnis. Penelitian ini menghasilkan pemilihan target perbaikan dalam proses rantai pasokan beserta rekayasa ulang proses bisnis rantai pasok.

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The availability of spare parts and total costs are the focus of the supply chain in aircraft maintenance companies. Large number, specific, and uncertain demands for spare parts create complexities in the supply chain for aircraft maintenance companies. Moreover, pandemic Covid-19 exacerbates Aircraft Maintenance Company circumstances, leading to a significant drop in demand for aircraft maintenance up to 44%. This study aims to determine the target and analysis of the supply chain business processes of aircraft maintenance companies and to improve the supply chain processes of spare parts in aircraft maintenance companies. The method used in this research presents an approach that uses the Supply Chain Organizations Reference (SCOR) model performance matrix to study the Aircraft Maintenance Company supply chain in the financial and performance evaluation dimension combined with the fuzzy TOPSIS model for evaluation supply chain processes, and Business Process Reengineering for business process improvement. This research resulted in the selection of target improvements in the supply chain process as well as the reengineering of the supply chain business process."