Ditemukan 1 dokumen yang sesuai dengan query
Armando Yonathan
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Safety performance can be increased if cabin crew management understands the real situation in the operation area. The exposure on the operational area gives the cabin crew valuable insight that can be used to enhance the safety management system, policy and mitigation. Therefore, management must be able to encourage the cabin crew to communicate safety-related information. Therefore, the cabin crew management must find the factor to enhance cabin crew prosocial voice behavior and upward safety ...
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Depok: Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2019
T53392
UI - Tesis Membership Universitas Indonesia Library