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Abstrak :
Tesis ini membahas penerimaan Bea Masuk sebelum dan sesudah pembentukan kantor modern pada Kantor Pelayanan Utama Tipe A Tanjung Priok. Penelitian ini adalah penelitian kuantitatif melalui model regresi berganda dan menggunakan dummy variabel. Hasil penelitian mendapatkan pembentukan kantor modern pada Kantor Pelayanan Utama Tipe A Tanjung Priok tidak signiffikan mempengaruhi penerimaan Bea Masuk. Namun demikian terdapat tiga variabel independen yang secara signifikan mempengaruhi penerimaan Bea Masuk yakni Jumlah dokumen impor, Tarif Bea Masuk rata-rata dan Produk Domestik Bruto. Untuk itu agarKantor Pelayanan Utama Tipe A Tanjung Priok meningkatkan pelayanan kepabeanan khususnya dokumen impor. Selain itu diperlukan extra effort oleh Kantor Pelayanan Utama Tipe A Tanjung Priok misalnya dengan melakukan pemeriksaan dan penelitian dokumen yang lebih baik sehingga dapat dieliminir upaya penghindaran atau pemberitahuan tarif Bea Masuk yang lebih kecil dibanding yang seharusnya.

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This thesis discusses the revenue import duties before and after establishment of a modern office in the Prime Customs and Excise Office Type A Tanjung Priok. This research is quantitative research through multiple regression model and using dummy variables. The results obtain in the formation of modern office The Prime Customs and Excise Office Type A Tanjung Priok not signiffikan affect reception import duties. However, there are three independent variables that significantly affect the acceptance of the amount of import duty import documents, the average Import duty Tariff and the Gross Domestic Product. For it to the Prime Customs and Excise Office Type A Tanjung Priok improve customs services specially import documents. In addition to the extra effort required by the Prime Customs and Excise Office Type A Tanjung Priok for example by examination and verification documents more better so that can be eliminated or notification attempt evasion of import duty tariff are lower than they should be.

Abstrak :
Penelitian ini membahas mengenai pelaksanaan good public governance di lingkungan KPUBC Tipe A Tanjung Priok. Selanjutnya penelitian ini juga menganalisa penerapan whistleblowing system di KPUBC Tipe A Tanjung Priok sebagai salah satu langkah dalam melaksanakan good public governance. Penelitian dilakukan dengan metode studi kasus pada KPUBC Tipe A Tanjung Priok. Hasil dari penelitian ini menjelaskan bahwa whistleblowing system mendukung pelaksanaan good public governance dari sisi akuntabilitas dan pengendalian internal. Penerapan whistleblowing system pada KPUBC Tipe A Tanjung Priok juga berperan sebagai wujud nyata salah satu indikator good public governance yaitu daya tanggap responsivenes. ......This research discusses the implementation of good public governance in Prime Customs and Excise Office Type A Tanjung Priok. Furthermore, this research also analyzes the application of whistleblowing system in Prime Customs and Excise Office Type A Tanjung Priok as one of the steps in implementing good public governance. The research was conducted by case study method in Prime Customs and Excise Office Type A Tanjung Priok. The results of this study explain that whistleblowing system supports the implementation of good public governance in terms of accountability and internal control. The implementation of whistleblowing system in Prime Customs and Excise Office Type A Tanjung Priok also serves as a real manifestation of one of the good public governance indicator that is responsiveness.