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"Teknologi informasi (TI) saat ini tidak sekedar berperan sebagai perangkat pendukung kegiatan organisasi, namun telah menjadi bagian dari strategi suatu organisasi untuk mencapai tujuannya. Namun yang masih menjadi tantangan saat ini adalah bagaimana memastikan bahwa strategi TI selaras dengan strategi bisnis organisasi. Oleh karena itu untuk menjawab tantangan tersebut, organisasi harus merencanakan arsitektur TI atau dalam konteks lebih luas yaitu Enterprise Architecture (EA). Dengan memiliki arsitektur maka suatu organisasi akan memiliki cetak biru dalam pembuatan keputusan TI jangka panjang yang tepat dengan mempertimbangkan kepentingan organisasi secara keseluruhan.PT XYZ yang dijadikan sebagai studi kasus dalam penelitian ini merupakan perusahaan penyedia solusi produk dan jasa TI yang memiliki permasalahan pada implementasi sistem ERP. Permasalahan tersebut disebabkan karena tidak adanya standar yang dapat dijadikan pedoman dalam memilih dan mengimplementasikan sistem yang sesuai dengan kondisi dan kebutuhan bisnis perusahaan. Untuk mengatasi permasalahan tersebut, dalam penelitian ini didekati dengan merancang model EA sedemikian hingga rancangan arsitektur SI/TI yang dihasilkan selaras dengan strategi dan proses bisnis PT XYZ.Dalam usaha mengembangkan model EA, penulis membandingkan beberapa metodologi perancangan EA mencakup Zachman Framework, EAP, TOGAF, FEAF, dan Gartner. Penulis memilih TOGAF dengan metodologi ADM dalam perancangan EA untuk studi kasus PT XYZ ini karena beberapa alasan berdasarkan hasil studi literatur. Metodologi TOGAF ADM kemudian disesuaikan agar bisa digunakan secara relevan dengan kondisi dan permasalahan arsitektur di PT XYZ.Hasil akhir dari perancangan EA ini diharapkan dapat mengoptimalkan seluruh sumber daya SI/TI yang dimiliki perusahaan, terutama dari sisi infrastruktur dan layanan yang dimiliki perusahaan untuk mendukung aktifitas bisnis, sehingga bisa menciptakan kepuasan pelanggan seperti yang tertuang dalam visi, misi, dan strategi PT XYZ.

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Information technology (IT) currently does not merely act as a supporting tools of the organization activities, but has become important part of an organization's strategy to achieve its business objectives. The challenge that still exist today is how to ensure that the IT strategy aligned with the business strategy of the organization. Therefore, to address these challenges, organizations must plan an IT architecture or in a broader context, namely the Enterprise Architecture (EA). By having the architecture, an organization will have a blueprint that can be used as a basis for a creation of long-term IT decisions by considering the interests of the organization as a whole.

PT XYZ which is used as a case study in this research is an IT solution provider company that have problems with the implementation of an ERP system. The problems caused by the absence of a standard that can be used as guidelines in selecting and implementing the system in accordance with the conditions and needs of the company's business. To overcome these problems, an approach employed in this study is by designing an EA model so that the resulting design in line with the strategy and business processeses of PT XYZ.

In an effort to develop a model of the EA, the author compares several methodologies including Zachman Framework, EAP, TOGAF, FEAF, and Gartner. The author chose TOGAF ADM methodology in designing the EA for the case of study PT XYZ for a number of reasons. The TOGAF ADM is then adjusted in order to be relevant with the conditions and problems in PT XYZ.

The end result of the EA design is expected to optimize all IS/IT resources owned by PT XYZ, especially in terms of infrastructure and services to support the company's business activities and finally the company can deliver customer satisfaction as stated in the company's vision, mission, and strategy."

"[ABSTRAKPersaingan perusahaan pembiayaan yang begitu ketat serta peluang izin usahayang diperluas oleh pihak OJK, mendorong perusahaan menggunakan teknologi informasi untuk menciptakan keunggulan kompetitif. Namun, keterbatasan bujet dan sumber daya yang ada memaksa perusahaan untuk lebih selektif dengan memprioritaskan kebutuhan bisnis melalui aplikasi. Setiap perusahaan memiliki interpretasi yang berbeda-beda tentang aplikasi, sehingga perlu dirumuskan model yang generik dalam pengklasifikasian aplikasi. Tujuan dari penelitian ini adalah memetakan aplikasi pada perusahaan pembiayaan berdasarkan karakteristik masing-masing kuadran strategic grid. Karakteristik masing-masing kuadran dirangkum dari berbagai teori dan praktik. Dari analisis teori dan praktik tentang strategic grid, terdapat 6 karakteristik untuk kuadran key operational, 7 karakteristik untuk kuadran support, 7 karakteristik untuk kuadran strategic, dan 4 karakteristik untuk kuadran high potential. Karakteristik tersebut dituangkan ke dalam pertanyaan kuesioner. Wawancara dan observasi lapangan dilakukan untuk mengkonfirmasi jawaban atas pertanyan yang diberikan. Dari hasil pemetaan 15aplikasi berdasarkan karakteristik tersebut, diperoleh sebanyak 8 aplikasi dikuadran support, 3 aplikasi di kuadran strategic, 4 aplikasi di kuadran keyoperational, dan 0 aplikasi di kuadran high potential. Berdasarkan hasil pemetaan bahwa perusahaan pembiayaan di Indonesia sudah tergolong ke dalam era Business Intelligence dimana sistem data warehouse sudah dibangun, alat pendukung untuk kebutuhan analisis data sudah tersedia, dan perusahaan tidak lagi bergantung pada TI untuk menyediakan informasi kepada level eksekutif untuk keperluan strategis.

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ABSTRACTThe competition is so tight in financing companies and the opportunities ofextended business licenses by the OJK, encourage companies to use information technology to create competitive advantage. However, the limitations of budget and resource is forcing companies to be more selective in prioritizing business needs through the application. Each company has different interpretation ofapplications, so it is necessary to formulate a generic model in the classification application. The aim of this research is to map the finance company application based on the characteristics of each quadrant on the strategic grid. Thecharacteristics of each quadrant summarized from various theories and practices. From the analysis of the theory and practice of strategic grid, there are 6 characteristics for key operational quadrant, 7 characteristics for support quadrant, 7 characteristics for strategic quadrant and 4 characteristics for high potential quadrant. These characteristics poured into question questionnaire. Interviews and field observations conducted to confirm the answer of questions. From the mapping of 15 applications based on these characteristics, obtained as many as 8 applications in support quadrant, 3 applications in strategic quadrants, 4 applications in key operational quadrant, and 0 applications in high potentialquadrant. Based on the results of application mapping that the finance company in Indonesia has been classified into a Business Intelligence era where the data warehouse system was built, a supporting tool for requirements analysis of the data is available, and the company is no longer depend on IT to provide information to the executive level for strategic purposes. , The competition is so tight in financing companies and the opportunities ofextended business licenses by the OJK, encourage companies to use informationtechnology to create competitive advantage. However, the limitations of budgetand resource is forcing companies to be more selective in prioritizing businessneeds through the application. Each company has different interpretation ofapplications, so it is necessary to formulate a generic model in the classificationapplication. The aim of this research is to map the finance company applicationbased on the characteristics of each quadrant on the strategic grid. Thecharacteristics of each quadrant summarized from various theories and practices.From the analysis of the theory and practice of strategic grid, there are 6characteristics for key operational quadrant, 7 characteristics for support quadrant,7 characteristics for strategic quadrant and 4 characteristics for high potentialquadrant. These characteristics poured into question questionnaire. Interviews andfield observations conducted to confirm the answer of questions. From themapping of 15 applications based on these characteristics, obtained as many as 8applications in support quadrant, 3 applications in strategic quadrants, 4applications in key operational quadrant, and 0 applications in high potentialquadrant. Based on the results of application mapping that the finance company inIndonesia has been classified into a Business Intelligence era where the datawarehouse system was built, a supporting tool for requirements analysis of thedata is available, and the company is no longer depend on IT to provide information to the executive level for strategic purposes. ]"