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Hasil Pencarian

Ditemukan 2 dokumen yang sesuai dengan query
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Harahap, Hasan Albaqir
Abstrak :
Indonesia  merupakan negara yang terdiri dari berbagai agama yang didominasi oleh penduduk beragama Islam. Kehadiran bank syariah di Indonesia menjadi hal yang penting untuk memenuhi kebutuhan layanan perbankan yang sesuai dengan ajaran Islam. Pertumbuhan jumlah nasabah bank syariah yang cukup besar belum mampu memberikan pengaruh yang cukup signifikan terhadap pertumbuhan bank syariah itu sendiri. Oleh karena itu penting bagi bank syariah untuk membuat nasabah menjadi loyal dengan membangun yang baik di mata nasabah. Kegiatan corporate social responsibility (CSR) dapat menjadi salah satu cara untuk meningkatkan reputasi dan persepsi suatu brand di mata konsumen. Penelitian ini bertujuan brand equity bank syariah di Indonesia. Penelitian ini akan menggunakan dua dimensi dari CSR yaitu philanthropic responsibility dan ethical responsibility serta dua dimensi dari brand image yaitu functional image dan symbolic image. Responden dalam penelitian ini adalah nasabah bank syariah yang aktif menggunakan layanan perbankan syariah dalam 1 tahun terakhir dan pernah mengetahui mengenai kegiatan CSR yang dilakukan bank syariah yang mereka gunakan. Penelitian ini akan menggunakan analisis Structural Equation Modelling SEM) dengan software Lisrel 8.8 untuk mengolah data kuesioner yang memiliki skala likert 1- 5 dari 230 responden. Hasil penelitian ini menunjukkan bahwa ethical responsibility berpengaruh positif terhadap functional dan symbolic image. Sedangkan philanthropic responsibility tidak berpengaruh positif terhadap functional symbolic image. Selain itu functional dan symbolic image berpengaruh positif terhadap brand equity. ...... Indonesia is a country with a population consisting of various religions, with a predominantly Muslim population. The presence of Islamic banking industry in Indonesia is important to fulfill banking service needs which comply to sharia teachings. The growth of Islamic banking customers which is quite large to date has not been able to provide a significant influence on the growth of Islamic banking themselves. Therefore, it is important to improve customer loyalty by creating good image seen from the customers perspective. Corporate Social Responsibility (CSR) activities are one way to improve brand reputation and perception on consumers perspective. Therefore, this study aims to determine whether the CSR affects brand image (BI) and brand equity (BE) of islamic banking in Indonesia. This study uses two dimensions of CSR (philanthropic responsibility and ethical responsibility), and two dimensions of BI (functional image and symbolic image). Respondents in this study were islamic banking customers who actively used the islamic banking services over the past 12 months and had learned about CSR activities carried out by the Islamic banking they were using. Using the Analysis of Structural Equation Modeling (SEM) on Lisrel 8.8 software, this study processes the data which were obtained through 230 returned questionnaires from respondents with using Likert scale of 1 to 5 as a tool. The results of this study indicate that ethical responsibility has a positive effect on functional and symbolic image, while philanthropic responsibility does not positively influence the functional and symbolic images. On the other side, functional and symbolic images have a positive effect on BE.
Depok: Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2019
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UI - Skripsi Membership  Universitas Indonesia Library
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Gyandra Sekar Ahyinaa
Abstrak :
Adanya kebutuhan untuk mendapatkan sumber daya manusia yang kompeten menyebabkan terjadinya talent war antar perusahaan. Dengan begitu, penting bagi perusahaan untuk mengetahui faktor-faktor yang dapat meningkatkan job pursuit intention calon pelamar kerja. Tujuan dari penelitian ini adalah untuk mengetahui peran mediasi corporate reputation terhadap pengaruh Corporate Social Responsibility (CSR) dan job pursuit intention pada mahasiswa tingkat akhir Fakultas Ekonomi dan Bisnis Universitas Indonesia. Variabel yang diuji adalah lima dimensi CSR, yaitu workplace economic responsibility, legal responsibility, ethical responsibility, philanthropic responsibility, dan environmental responsibility. Serta corporate reputation yang berperan sebagai variabel mediasi antara dimensi CSR dan job pursuit intention. Terdapat 270 responden yang menjadi data pada penelitian ini dikumpulkan dari kuesioner yang disebarkan secara online dan dianalisis menggunakan model Structural Equation Model (SEM) dengan menggunakan software Lisrel 8.8. Hasil penelitian ini membuktikan bahwa CSR berpengaruh positif signifikan terhadap corporate reputation. Selain itu, corporate reputation juga berpengaruh positif signifikan pada job pursuit intention dan memediasi hubungan antara CSR dan job pursuit intention. Namun, CSR memiliki hubungan negatif signifikan terhadap job pursuit intention. Untuk itu, penting bagi BSI membangun corporate reputation agar job pursuit intention dapat meningkat. ......The need to obtain competent human resources causes talent wars to occur between companies. Thus, it is important for companies to know the factors that can increase the job pursuit intention of prospective job applicants. The purpose of this study was to determine the mediating role of corporate reputation on the influence of Corporate Social Responsibility (CSR) and job pursuit intention in final-year students of the Faculty of Economics and Business, University of Indonesia. The variables tested are the five dimensions of CSR, namely workplace economic responsibility, legal responsibility, ethical responsibility, philanthropic responsibility, and environmental responsibility. As well as corporate reputation which acts as a mediating variable between the dimensions of CSR and job pursuit intention. There were 270 respondents who became the data in this study were collected from questionnaires that were distributed online and analyzed using the Structural Equation Model (SEM) using Lisrel 8.8 software. The results of this study prove that CSR has a significant positive effect on corporate reputation. In addition, corporate reputation also has a significant positive effect on job pursuit intention and mediates the relationship between CSR and job pursuit intention. However, CSR has a significant negative relationship with job pursuit intention. For this reason, it is important for BSI to build a corporate reputation so that job pursuit intentions can increase.
Depok: Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2023
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UI - Skripsi Membership  Universitas Indonesia Library