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Hasil Pencarian

Ditemukan 3 dokumen yang sesuai dengan query
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Azhar Kasim
Abstrak :
Quality improvement in public service has become a major concern in government institutions in their effort to provide the public with maximum service. It is also a major concern for Samsat (One-Roof System) institutions in Jakarta, Bogor, Tangerang, Bekasi (Jabodetabek). The purpose of this study is to analyze the quality level of the service provided by Mobile Samsat units in Jabodetabek. The study uses the quantitative approach in order to illustrate the gap between consumer expectation of public service and consumer perception of the actual service, based on five dimensions: reliability, responsiveness, assurance, empathy, and tangibility. Measurement results of the five dimensions show that customers find the service provided by Mobile Samsat in Jabodetabek to be unsatisfactory.
2011
AJ-Pdf
Artikel Jurnal  Universitas Indonesia Library
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Tabah Sulistyo
Abstrak :
Rekrutmen Hakim merupakan basis independensi kekuasaan kehakiman. Penelitian ini bermaksud menjawab permasalahan terkait konstruksi rekrutmen hakim di Indonesia, bagaimana implementasi setelah rekrutmen menjadi kewenangan satu atap, dan bagaimanakah rekrutmen hakim ideal untuk ketatanegaraan Indonesia. Penelitian ini dilaksanakan dengan metode yuridis normatif melalui studi literatur, dengan perbandingan Negara Belanda, Perancis, Italia, Jepang dan India. Hasil Penelitian menunjukkan bahwa Konstruksi rekrutmen hakim Indonesia dibangun dari pergeseran rekrutmen oleh kementerian kehakiman menjadi model rekrutmen oleh Mahkamah Agung dengan sistem satu atap. Selanjutnya pasca amandemen rekrutmen hakim dijalankan dengan model Komisi Yudisial. Implementasi rekrutmen hakim di Indonesia masih belum sejalan dengan konsepsi Judicial Self governance, dimana rekrutmen masih belum terstandarisasi baik dari sisi pelaku, metode dan persyaratan. Rekrutmen hakim agung menggunakan metode appointment by judicial commission meskipun kewenangan DPR telah dianulir MK, namun metode cooperative appointment masih terus dijalankan dengan metode double fit and proper test. Rekrutmen hakim tingkat pertama dilaksanakan dengan metode recruitment by political institution dengan sub model Ministry, meskipun pasca putusan MK diperintahkan untuk dilakukan secara judicial self appointment namun nyatanya MA menyerahkan proses kepada Menpan-BKN yang notabene eksekutif. Sedangkan untuk hakim adhoc dan hakim pajak, potensial dengan intervensi eksekutif dalam pelaksanaan rekrutmennya. Sebagai bentuk ideal yang ditawarkan adalah rekrutmen hakim dengan metode appointed by judicial commission dengan model single body appointment, idealitas model rekrutmen terletak pada asas-asas rekruitmen yang transparan, akuntabel, partisipatif dan obyektif dengan sinergi antara Mahkamah Agung dan Komisi Yudisial.  Saran penelitian, pengaturan rekrutmen hakim perlu diatur dalam konstitusi kita, standarisasi tersebut termasuk dalam konsistensi personal judicial self-governance dengan berpegang pada Independensi dan efektifitas administrasi peradilan.    ......The selection of Judges is the basis of judicial independence. This research was designed to exercise, the construction of judge appointment process in Indonesia, How the recruitment of judge was implemented under the one roof system and answering the ideal model of judge appointment in Indonesia. This was normative juridic research, conducted by literature study, and comparative study to Netherland, France, Italy, Japan, and India. The conclusions show that the construction of Judicial Appointment in Indonesia was shifted from Ministry of Justice to Judicial self-Appointment by the one roof system enactment.  The construction shifting continuous to “appointment by Judicial council/commission model” after the amendment. The implementation of the judge appointment process was not suitable to the principles of Judicial Self-governance, since the subject, method and requirement were not standardized. The judge appointment was Implemented as follow, Supreme court judge appointment was using the “appointment by judicial commission model” even though Legislative involvement were annulled by the supreme court, but the cooperative appointment is still being practiced with the double fit and proper test method. The Implementation of first instance judge appointment was conducted ala recruitment by political institution, in sub-Ministry model, this model was against the constitutional court decision since it should be held by “judicial self-appointment” since judicial commission involvement was unconstitutional, but supreme court was given the authority to state apparatus ministry and state civil servant Body (Menpan-BKN) instead. While the appointment of ad hoc judges and tax judges were potentially open the interference by the executive.  The study proposed the appointment by judicial commission with the single body appointment model as the ideal model. The ideal appointment method needs to rely on the core principles of appointment which are transparent, accountable, participative, and objective, this also need Supreme Court dan Judicial Commission synergy. The study suggests that our constitution needs to arrange the Judge appointment mechanism, this also includes the personal judicial self-governance based on independence and effectiveness of the judiciary.
Jakarta: Fakultas Hukum Universitas Indonesia, 2023
T-pdf
UI - Tesis Membership  Universitas Indonesia Library
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Ika Wulandari
Abstrak :
ABSTRAK
Skripsi ini membahas tentang Analisi Implementasi Samsat On-Line Tiga Provinsi Pada Samsat Jakarta Selatan. Jenis penelitian ini adalah penelitian kualitatif dengan metode analisis deskriptif. Hasil dari penelitian ini adalah : Banyaknya wajib pajak yang enggan membayar pajak dikarenakan alasan domisili membuat Pemda harus mencari alternatif lain untuk itu pada April 2011 dibentuk Samsat Online Tiga Provinsi. Samsat ini dibentuk berdasarkan Nota Kesepahaman yang ditanda tangani oleh beberapa pihak namun dalam prakteknya Samsat Online ini hanya sebatas memindahkan gerai samsat masing masing provinsi ke lokasi samsat yang telah ditunjuk.
Abstract
This paper discusses about Analysis Implementation Of One Roof System Online of Three Provinces at One Roof System South of Jakarta, This type of research is qualitative research by descriptive analysis method. The results of this study are: The number of taxpayers who are reluctant to pay taxes due to the reason of domicile to the local government must find other alternatives, for it was formed in April 2011 One Roof System Online of Three Provinces. Units are formed based on a Memorandum of Understanding which was signed by several parties.;
Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2012
S-Pdf
UI - Skripsi Open  Universitas Indonesia Library