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Abstrak :
Contents : - Preface - Chapter 1 Introduction: How to Use This Book Effectively - Chapter 2 Assessing the Needs of Learners - Chapter 3 Designing and Facilitating Engagement Training - Chapter 4 Evaluating Effectiveness - Chapter 5 Short Program Training-2.5 Hours - Chapter 6 Half-Day Training - Chapter 7 1.5-Day Training - Chapter 8 2-Day Training - Chapter 9 Using the Content Modules - Chapter 10 Assessments and Training Instruments - Chapter 11 Structured Experiences - Appendix: Using the Online Materials - For Further Reading - About the Author - Index

Abstrak :
Performance Appraisal Systemon PT PLN (Persero) is a step forward in appraisal system commonly used to measure the employee?s performance on public service institution. This kind of performance appraisal system has been implementing on PLN since 1998. Besides measuring the achievement of working objectives aspect, performance appraisal system on PLN also measuring the managerial and behavior aspect. The result of performance appraisal then gives reward and punishment as feedback. That phenomenon is interesting to be analyzing in seeing the implementation of performance appraisal system from employee?s perception. The research is descriptively developed to answer the research hquestion, which is: How is the employee?s perception toward the implementation of performance appraisal at PT PLN (Persero) Jakarta Raya and Tangerang Distribution Office? The approach used in this research is quantitative approach. The research used survey method and interview in collecting data. Data was analyzed by descriptive statistic analysis. Sampling technique is cluster random sampling. From six divisions in PT PLN Jakarta Raya and Tangerang Distribution Office, two divisions were choosing randomly; those are Division of Business and Division of Human Resource and Organization. There are 50 respondents used in the research.

Abstrak :
"Competition for skilled employees is fierce! This book provides comprehensive, practical advice to employers to get and keep the people they need. It covers such vital topics as what workers want--including a sense of making a real impact in their jobs and getting learning opportunities; why workers leave--sometimes just because they can (it's so easy to find a new job), often because they feel undervalued or bored where they are; and what best-practice companies are doing to attract and retain the talent necessary to remain competitive. Expert Diane Arthur discusses: * Both traditional and new strategies, including a huge array of special incentives and perks * Online recruiting via sites like Monster.com or a company's own Web site * Successful programs from Cisco Systems, Bank of Boston, Eli Lilly, McDonald's, and dozens of other companies, including many small firms * Competency-based recruiting and interviewing, contingent workers, telecommuting and other alternative work arrangements, future trends, and more."

Abstrak :
How do you design and implement retention programs that will keep your organizations best employees from walking out the door? This Infoline answers this question by providing the tools and advice to build an organization with a culture of retention. Finally, the issue offers a proactive nine-step strategy, including a formula to calculate the cost of turnover, a hiring checklist, a sample employee satisfaction survey, and a person specification checklist.

Abstrak :
ABSTRAK Penelitian ini diilaksanakan terbadap pegawai UPT Perpustakaan Universitas Gatutkaca, dengan tujuan untuk memperoleh gambaran tentang motivasi kerja pegawai yang berupa : (1) masalah-masalah yang dirasakan dalam memenuhi kebutuhannya , serta (2) unsur pendorong semangat kerja mans yang dirasakan sebagai kebutuhan yang mendesak untuk dipenuhi. Populasi sebanyak 70 orang pegawai UPT Perpustakaan Universitas Gatutkaca, tersebar di berbagai fakultas/lembaga dan Perpustakaan Pusat. Sampel dipilah secara purposif yaitu pegawai Perpustakan Pusat saja sejumlah 28 orang yang terdiri dari : 1. Kepala Bidang Pengadaan Behan Pustaka dengan 3 orang bawahan 2. Kepala Bidang Pengolahan bahan Pustaka dengan 6 orang bawahan 3. Kepala Bidang Pelayanan Perpustakaan dengan 6 orang bawahan 4. Kepala Bidang Pelayanan Dokumentasi/informasi dengan 3 orang bawahan 5. Kepala Sub Bagian Tama Usaba dengan 5 orang bawahan. Gambaran tentang masalah-masalah yang dirasakan oleh pegawai dikumpulkan dengan menggunakan teknik wawancara, dan unsur pendorong semangat kerja yang dirasakan mendesak diperoleh dengan menggunakan teknik kuesioner. Dari penelitian ini ditemukan masalah-masalah yang dirasakan oleh para pegawai adalah : 1. Penghasilan yang diterima dirasakan masih sangat rendah, walaupun selain gaji masih diterima pendapatan lain seperti lembur jaga sore. 2. Kondisi kerja dirasakan. belum mendukung kelancaran kerja. Ada pegawai yang merasakan : (a) keadaan ruang kerja kurang menyenangkan, (b) perlengkapan kerja kurang tersedia, (c) kurangnya bahan yang dikerjakan, dan (d) kurang amannya harts milik kantor dan milik pengunjung. 3. Kebutuhan sosial belum terpenuhi. Pegawai merasakan : (a) hubungan antar pegawai kurang menyenangkan, (b) atasan kurang melaksanakan fungsi supervise, (c) penerapan peraturan serta kebijakan yang kurang adil. 4. Kebutuhan status dan pengharagaan belum terpenuhi. Ada pegawai yang merasakan : (a) kenaikan status dari honorer menjadi calon pegawai dirasakan terlalu lama, dan (b) atasan belum ada usaha yang disengaja untuk menghargai kerja bawahannya. 5. Kebutuhan realisasi diri belum terpenuhi. Ada pegawai yang merasakan : (a) keinginan untuk mengembangkan kemampuan kurang diperhatikan, (b) kurang dilibatkan dalam proses pengambilan keputusan, (c) pekerjaannya tidak menantang, dan (d) tidak didorong membuat rencana kerja yaitu menetapkan tujuan dan target pekerjaannya. Berdasarkan masalah-masalah yang dirasakan, guna mendorang semangat kerja, keaenderungan umum bagi seluruh pegawai UPT Perpustakaan menunjukkan : 1. Kebutuhan yang dirasakan sangat mendesak, mencakup : (1) penerimaan lain ditingkatkan (2) 'tata ruang yang lebih menyenangkan, (3) adanya hubungan pegawai yang lebih menyenangkan, (4) atasan yang lebih membimbing, mengarahkan, dan membantu memecahkan masalah, (5) peraturan dan kebijakan yang lebih memberi rasa sejahtera dan adil, dan (6) mengikuti kegiatan yang dapat meningkatkan kemampuan kerja. 2. Kebutuhan yang dirasakan mendesak , mencakup : (1) ingin dilibatkan dalam pengambilan keputusan, dan (2) mandiri dalam pekerjaan. 3. Kebutuhan yang dirasakan kurang mendesak, mencakup : (I) pimpinan lebih memperhatikan keinginan untuk naik golongan atau jabatan 4. Kebutuhan yang dirasakan tidak mendesak, mencakup : (1) status yang lebih tinggi, (2) penghargaan prestasi kerja, dan (3) pekerjaan yang lebih menantang. Kecenderungan umum kebutuhan yang diinginkan guna mendorong semangat kerja juga dilaporkan menurut : (1) bagian /tempat kerja, (2) kelompok yang menduduki jabatan struktural, (3) kelompok berdasarkan latar belakang pendidikan, dan (4) kelompok yang berstatus honorer. Berdasarkan hasil penelitian ini, selanjutnya penulis mengajukan beberapa saran untuk Kepala UPT Perpustakaan Universitas Gatutkaca guna mendorong semangat keija bawahannya.

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This research was carried out to the staff of the UPT Perpustakaan Universitas Gatutkaca. The objective of this research was to get the description of the staff work motivation, includes: (1) the problems felt by the staff in the fulfillment of their needs, and (2) which work motivation felt as urgent needs. The population in this research was 70 persons, all were the staff of the UPT Perpustakaan Universitas Gatutkaca, spread in several faculties/institutions and the Central Library. Purposive sampling was applied to do this research. The total 28 staff members of the Central Library were chosen as the sample, consists of : 1. The Head of the Acquisition Department, with 3 staff. 2. The Head of the Technical Processing Department, with 6 staff 3. The head of the Readers Services, with 6 staff 4. The Head of the DocumenUlnformation Service Department, with 3 staff. 5. The Head of the Administration Sub Section, with 5 staff. 6. The problems felt by the staff were collected by using the interview technique, and the component of the work motivation that felt as urgent needs collected by using the questionnaire technique. The result of this research indicated that there were several problems felt by the staff in the fulfillment of their needs, include: 1. Lack of salary for the fulfillment of their life needs. 2. Work conditions did not support them to the work effectively and efficiently, in the aspects of: (a) the place or room situation, (b) lack of the supplies and equipment, (c) lack of the raw materials, and (d) lack of the security. 3. Unsatisfied to the social needs, in the aspects of: (a) the inconvenience of the interpersonal relationship among the staff, (b) lack of the supervision, and (c) injustice to the application of the rules and regulations, and also policies. 4. Unsatisfied to the status and esteem needs, in the aspects of: (a) the length of the contract period, and (b) unconsciousness of the supervisor to appreciate to the work of subordinates. 5. Unsatisfied to the self actualization, in the aspect of : (a) lack of the attention by the superior to the subordinates who want to develop their skill through the non formal educational program, (b) lack of the opportunity to participate in the decision making process, (c) lack of the challenge to their job, and (d) lack of the direction by the superior to the subordinates to participate in the planning activities for their job. Based on the summarized problems felt by the staff above, it was shown the following need ranking trend: 1. The needs felt by the staff considered as very urgent, include: (1) the hope to get the increasing income, (2) to have more convenient work room, (3) the interpersonal relationship among the staff should be more convenience, (4) the need to get more guidance, direction, and helping to the problems solving for the job, (5) the rules and regulations application and policies should be more fair, and (6) the opportunity to develop their skill through the educational program should be available. 2. The need felt by the staff considered as urgent, include: (1) the desire to participate in the decision making process, and (2) to get more autonomy to do their job. 3. The need felt by the staff considered as less urgent, include: (1) to get more attention from the superior to have a higher occupation or position. 4. The need felt by the staff considered as not urgent, include: (1) to get the higher status, (2) to get the work appreciation, and (3) to get the more challenge job. The need rankng trends were reported also based on: (I) the department/sub section, (2) the group of the head of the department/sub section, (3) the group of the educational background, and (4) the group of the contract status. Based on the result of this research, than the writer gave several recommendations to the Head of the UPT Perpustakaan Universitas Gatutkaca, to motivate the staff in order to increase the work spirit.

Abstrak :
Penelitian ini dilakukan untuk mengetahui adanya hubugan tingkat kompetensi, pengembangan sumber daya manusia, dan motivasi kerja terhadap kinerja tenaga kesehatan RSIA Budi Kemuliaan Jakarta tahun 2008. Meningkatnya Harapan masyarakat terhadap Pelayanan Kesehatan yang baik, Sehingga dibutuhkan tingkat Kompetensi tenaga kesehatan yang baik pula. Tujuan dari penelitian ini adalah untuk mengetahui pengaruh langsung dan tidak langsung dari tingkat kompetensi, Pengembangan SDM dan Motivasi kerja terhadap kinerja tenaga kesehatan RSIA Budi Kemuliaan Jakarta tahun 2008 Penelitian ini menggunakan methode analisa jalur ( pa!/1 analysis ). Dari hasil penelitian ini didapatkan bahwa tingkat kompetensi dan tingkat pengembangan sumber daya manusia mempengaruhi motivai kerja sebesar 66,1 %. Disarankan untuk lebih memperhatikan peningkatan pengembangan sumber daya manusia dan motivasi kerja tenaga kesehatan RSIA Budi kemuliaan. Berdasarkan hal itu maka pimpinan RSIA Budi Kemuliaan diharapkan untuk lebih menaruh perhatian yang cukup terhadap masalah ini, agar kiarja tenaga kesehatan RSIA Budi Kemuliaan meningkat sehingga pelayanan yang dapat diberikan kepada pelanggan dapat menjadi lebih baik Iagi. Dibuat Suatu perencanaan yang baik Lmmk pengembangan karier sehingga para tenaga kesehatan yang bekerja di RSIA Budi Kemuliaan dapat merasakan adanya jenjang karier yang jelas, selain itu sudah seyogyanya rumah sakit ini membuat sistem renumerasi, sehingga dengan demikian motivasi tenaga kesehatan dapat terangsang yang nantinya diharapkan dapat miningkatkan kinerja dari tenaga kesehatan RSIA Budi Kemuliaan. ......This research conducted to understand efforts relationship among Competency Level, Human Resources Development, and Work Motivation with performances of medical staff at RSIA Budi Kemuliaan in the year 2008. The increasing customer hope towards a better medical services, so it need a medical staff competency level better too. The purpose of this research are to understand the direct and indirect influences from the competency level, human resources development and working motivation with performances of medical staff at RSIA Budi Kemuliaan year 2008. This research using Path Analysis methods From the result of the research, it achieved that competency level and human resources development level influenced the work motivation as much as 66,1 percent As a suggestion, management need to give more attentions to increase human resources development and work motivation at RSIA Budi Kemuliaan medical staff. Based on that suggestion RSIA Budi Kemuliaan management hoped to give more enough attention towards this problem, in order medical staff performance RSIA Budi Kemuliaan increasing so services that provided to the customers getting better. RSIA Budi Kemuliaan management need to make a good plan for carrier development so the medical staff who work at RSIA Budi Kemuliaan able to feel a clearly carrier level. Other the hospital management may need make a renumeracy system so the medical staff will excited that will increase the RSIA Budi Kemuliaan performances.