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Abstrak :
Burnout merupakan kondisi seseorang yang mengalami stres kerja sehingga berakibat kepada kelelahan fisik, emosional, perubahan perilaku, dan penurunan pencapaian kerja. Sedangkan, perilaku caring merupakan inti dari praktik keperawatan sebagai fenomena universal yang berpengaruh terhadap komunikasi, cara berpikir, berperasaan, dan berperilaku satu sama lain. Hasil penelitian pada 87 perawat di RS Kanker menunjukkan tidak adanya hubungan bermakna antara tingkat burnout dengan perilaku caring perawat onkologi di RS Kanker jakarta dikarenakan hasil distribusi data yang tidak normal. Sekitar 50,7% perawat yang memiliki tingkat burnout tinggi tergolong berperilaku caring tinggi dan 49,3% tergolong berperilaku caring rendah. Berdasarkan hasil analisis data, rumah sakit sebaiknya meningkatkan pelatihan mengenai excellent service dan patient safety, gathering antar perawat dan tenaga kesehatan, serta rotasi ruangan kerja perawat sesuai kompetensi agar dapat menurunkan tingkat burnout dan meningkatkan perilaku caring yang berdampak pada pelayanan kesehatan optimal kepada klien kanker.

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Burnout is a condition when a person experiencing stress over work, resulting in physical and emotional exhaustion, as well behavioral changes and declining employment achievement. Caring behavior is the core of nursing practice, as the universal phenomenon which has implications on communication, ways of thingking, feelings, and behavior to each other. Ther result from a study on 87 nursing staffs at Hospital of Cancer in Jakarta showed that there was no significant relationship between the levels of burnout and caring behavior among oncology nurse in Hospital of Cancer, since the data distribution of the variables were abnormal. Based on the data analysis, the hospital need to develop training programs for nurses and other health care professionals, alos arranging job rotations which fit the nurses competencies, in order to reduce levels of burnout, while upgrading nurses caring behavior, which improve the optimality of the health care service for oncology clients.

Abstrak :
Latar belakang: Situasi global akan efek pandemic menuntut pelayanan keperawatan mengoptimalkan pemanfaatan teknologi CCTV, sehingga perilaku caring perawat yang merupakan inti dari keperawatan harus digantikan dengan penggunaan teknologi CCTV yang menimbulkan persepsi pasien tentang perilaku caring perawat. Tujuan: mengetahui hubungan antara kompetensi teknologi penggunaan CCTV dengan perilaku caring perawat di ruangan isolasi COVID-19 menurut persepsi pasien COVID-19 di RSUP Fatmawati Jakarta. Metode: deskriptif korelasi, pendekatan cross sectional. Sampel 140 pasien COVID-19 diambil dengan metode purposive sampling. Instrumen yang digunakan: A:karakteristik pasien, B:Technological Competency as Caring in Nursing Inventory (TCCNI), dan C:The Caring Nurse-Patient Interactions Scale (CNPI-23P). Analisis meliputi analisis univariat, bivariat dan multivariat. Hasil: proporsi perawat yang kurang kompeten sebesar 51,4%. Perilaku caring perawat baik sebesar 52,1%. Ada hubungan yang bermakna antara kompetensi teknologi penggunaan CCTV (p value=0,001), pendidikan (p value=0,003), frekuensi dirawat (p Value=0,001) dengan perilaku caring perawat menurut persepsi pasien. Tidak ada hubungan yang bermakna antara umur (p value=0,067), jenis kelamin (p value=0,666), lama dirawat (p value=0,937) dengan perilaku caring perawat menurut persepsi pasien. Kesimpulan: Kompetensi teknologi penggunaan CCTV 31 kali mempengaruhi peningkatan perilaku caring perawat dibandingkan perawat yang kurang kompeten, tanpa dikontrol oleh faktor determinan. Rekomendasi: Membuat regulasi tentang penggunaan teknologi CCTV di ruangan isolasi COVID-19. Mengembangkan program pelatihan penggunaan teknologi CCTV berbasis caring. ......Background: The global situation of pandemic effect demands nursing services optimize the utilization of CCTV technology, so caring nurse behavior that is the core of nursing should be replaced with the use of CCTV technology that gives rise to the patient's perception of caring nurse behavior. Objective: to know the relationship between the competence of CCTV technology and caring behavior of nurses in the isolation room of COVID-19 according to the perception of COVID-19 patients at RSUP Fatmawati Jakarta. Method: descriptive correlation, cross sectional approach. A sample of 140 COVID-19 patients was taken by purposive sampling method. Instruments used: A:patient characteristics, B:Technological Competency as Caring in Nursing Inventory (TCCNI), and C:The Caring Nurse-Patient Interactions Scale (CNPI-23P). Analysis includes univariate, bivariate and multivariate analysis. Results: The proportion of incompetent nurses was 51.4%. Caring nurse behavior was good at 52.1%. There is a meaningful relationship between the technological competence of using CCTV (p value=0.001), education (p value=0.003), frequency of treatment (p Value=0.001) with caring behavior of nurses according to patient perception. There is no meaningful relationship between age (p value=0.067), gender (p value=0.666), length of care (p value=0.937) with caring behavior of nurses according to patient perception. Conclusion: The competence of cctv technology use 31 times affects the improvement of caring behavior of nurses compared to incompetent nurses, without being controlled by determinant factors. Recommendation: Make regulations on the use of CCTV technology in COVID-19 isolation rooms. Develop training programs for the use of cctv technology based on caring.

Abstrak :
Perilaku caring perawat merupakan salah satu perilaku anggota organisasi yang dipengaruhi budaya organisasi. Penelitian ini bertujuan menganalisis faktor budaya organisasi dengan perilaku caring perawat pelaksana di RSAS Kota Gorontalo. Survey analitik secara cross sectional dengan menggunakan uji chi square pada 120 perawat pelaksana menunjukkan ada hubungan yang bermakna antara status pernikahan, komunikasi, pelatihan, reward, pengambilan keputusan dan manajemen dengan perilaku caring perawat (p=0.000-0,042; α=0,05). Variabel yang paling dominan berhubungan dengan perilaku caring perawat adalah pelatihan, sehingga pelatihan perlu ditingkatkan di RSAS Kota Gorontalo terutama bagi perawat yunior. ......Nurse caring behaviors is one organization that influenced the behavior of members of the organization's culture. This study aims to analyze the factors of organizational culture that correlate with nurse caring behavior in RSAS Kota Gorontalo. The analytical survey with cross sectional using the chi square test on 120 nurses showed that there was significant correlation between marriage status, communication, training, reward, decision making, and nurses care managemnent (p= 0000-0.042; α = 0.05). The most dominant variable associated with nurse caring behavior was training. So it needs to be improved in the RSAS Gorontalo, especially for junior nurses.