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Abstrak :
Survei yang dilakukan oleh Project Management Institute dan VersionOne memaparkan bahwa pengembangan proyek menggunakan pendekatan agile telah berkembang sangat pesat. Kerangka kerja enterprise agile atau scaling agile diharapkan dapat menangani problem yang lebih kompleks pada saat organisasi beralih dari pendekatan tradisional ke agile. Meskpun saat ini terdapat metode-metode scaling agile yang populer memiliki praktik-praktik yang diajukan, tidak semua praktik dan metode tersebut cocok untuk organisasi. Oleh karena itu, memilih metode dan praktik agile dari beberapa metode dibandingkan adaptasi satu metode secara keseluruhan dapat dipertimbangkan sebagai strategi untuk pemilihan praktik yang diperlukan. Penelitian oleh scrum.org menyebutkan bahwa 49% organisasi tidak memiliki kerangkan kerja untuk penerapan scaling agile mereka, sedangkan pemilihan kerangka kerja merupakan salah satu proses yang penting. Saat ini, belum ada penelitian yang membahas mengenai kerangka kerja yang bersifat general untuk enterprise agile. Penelitian ini bertujuan untuk membangun kerangka kerja enterprise agile berdasarkan konsep The Essence SEMAT Kernel dan general theory of software engineering. Design Science Research (DSR) digunakan sebagai metodologi penelitian, karena karakteristiknya yang sesuai dengan tujuan penelitian ini. Penelitian ini menghasilkan luaran berupa kerangka kerja enterprise agile yang sudah dilakukan proses uji coba pada beberapa organisasi di Indonesia. Proses evaluasi berdasarkan konsep DSR sudah dilakukan sampai beberapa kali iterasi. Evaluasi dilakukan pada setiap proses desain dan setelah tahapan uji coba. Evaluasi oleh para pakar, praktisi dan pakar internasional dilakukan menggunakan metode wawancara daring menggunakan video conference, focus group discussion (FGD) dan structured-interview dengan formulir daring. Untuk kontribusi akademik, penelitian ini memberikan rujukan kepada penelitian lainnya pada bidang enterprise agile. Berdasarkan Software Engineering Body of Knowledge (SWEBOK), penelitian ini menambahkan referensi mengenai scaling agile methods pada pada area Software Engineering Model and Methods. ......A survey conducted by the Project Management Institute and VersionOne showed that the development of projects using the agile approach had developed very rapidly. The enterprise agile framework or scaling agile framework is expected to solve the complex problem while they are transitioning from traditional to agile approach. Although there are several agile methods each encompasses multiple practices, not all of them may fit for all organizations. Therefore, picking appropriate agile practices from different methods rather than adapting to a whole agile method, can be considered as practice selection strategy. The research by Scrum.org explores that 49% of organization have no framework for their implementation of scaled agile, whereas the selection of the framework is of the important process. Currently, there are no studies to explore the generic framework of the enterprise agile. In the other related software engineering field, there are the common ground concept. This study aims to develop an enterprise agile framework based on the concept of The Essence SEMAT Kernel and general theory of software engineering. Design Science Research (DSR) is used as a research methodology, because of its characteristics that are in accordance with the objectives of this research. This research produces an output in the form of an enterprise agile framework that has been evaluated in several organizations in Indonesia. The evaluation process based on the DSR concept has been carried out for several iterations. Evaluation is carried out at each design process and after the trial phase. Evaluation by experts, practitioners and international experts is carried out using online interview methods using video conferencing, focus group discussions (FGD) and structured-interviews with online forms. In the academic field, this research contributes to adding agile scaling methods to SWEBOK in the Software Engineering Model and Methods area. For practitioners, the framework that was built can be used as a guide for implementing agile scaling in organizations. For academic contributions, this research provides references to other research in the field of enterprise agile. Based on the Software Engineering Body of Knowledge (SWEBOK), this study adds a reference to scaling agile methods in Software Engineering Models and Methods.

Abstrak :
Penggunaan teknologi digital yang semakin luas mendukung perusahaan untuk membuat strategi bisnis yang lebih baru, yaitu mengembangkan ekosistem digital berbasis perangkat lunak dengan memanfaatkan hubungan antara bentuk dan fungsi produk di dalam perusahaan. Perusahaan perbankan dituntut untuk menerapkan pengembangan dengan metodologi agile agar dapat bersaing dengan cepat, meningkatkan kepuasan pelanggan, memperluas segmen pasar, meningkatkan produktivitas dan mengetahui kebutuhan pelanggan. Namun dalam realita nya penerapan metodologi agile itu sendiri dapat menjadikan suatu tantangan dikarenakan praktik-praktik yang harus dipatuhi dan dilaksanakan diperlukan prosedur yang dapat mengakibatkan deliverables fungsi atau fitur tidak sesuai dengan rencana pengembangan. Hal ini berakibat juga pada target bisnis perusahaan tidak terpenuhi karena volume transaksi tidak maksimal. Penelitian ini bertujuan untuk merancang suatu metodologi terhadap proses pengembangan perangkat lunak dan membuat panduan untuk implementasinya di suatu perusahaan berdasarkan prinsip-prinsip dari Essence Framework. Pelaksanaan penelitian ini menggunakan pendekatan Design Science Research (DSR). Penerapan Essence Framework pada penelitian ini dilakukan dengan menetapkan metode, memilih praktik-praktik dan pelaksanaan ujicoba demonstrasi. Pada proses pembangunan metode dengan Kernel, dilakukan penggabungan praktik lintas metode terhadap 24 praktik terpilih yang dihasilkan dari proses Focus Group Discussion (FGD) dengan tim pengembangan PT XYZ berdasarkan metode terpilih dari hasil studi literatur. Metode Agile untuk transformasi yang besar dan kompleks berdasarkan studi literatur adalah Scrum, Kanban, Extreme Programming dan Spotify. Metode Scaled Agile Framework (SAFe) dan Large Scale Scrum (LeSS) juga dimasukkan dalam metode terpilih karena SAFe dan LeSS merupakan metode scaling Agile paling populer berdasarkan hasil survei VersionOne tahun 2021. Penyesuaian metodologi berdasarkan hasil evaluasi dan juga dilakukan konfirmasi kepada para ahli adalah dengan menambahkan 5 praktik dan 2 metode baru selain dari 24 praktik yang telah dilakukan ujicoba demonstrasi. ......The wider use of digital technology supports companies to create a new business strategy, namely to develop a software-based digital ecosystem by exploiting the relationship between the form and function of products within the company. Banking companies are required to apply development with an agile methodology in order to compete quickly, increase customer satisfaction, expand market segments, increase productivity and understand customer needs. However, in reality the application of the agile methodology itself can be a challenge because the practices that must be complied with and carried out require procedures that can result in function or feature deliverables not in accordance with the development plan. This also resulted in the company's business targets not being met because the transaction volume was not optimal. This study aims to design a methodology for the software development process and create guidelines for its implementation in a company based on the principles of the Essence Framework. The implementation of this research uses the Design Science Research (DSR) approach. The application of the Essence Framework in this study was carried out by establishing methods, choosing practices and carrying out demonstration trials. In the method development process with the Kernel, a combination of cross-method practices was carried out on 24 selected practices resulting from the Focus Group Discussion (FGD) process with the PT XYZ development team based on the selected methods from the results of the literature study. Agile methods for large and complex transformations based on literature studies are Scrum, Kanban, Extreme Programming and Spotify. The Scaled Agile Framework (SAFe) and Large Scale Scrum (LeSS) methods are also included in the selected methods because SAFe and LeSS are the most popular scaling Agile methods based on the results of the 2021 VersionOne survey. Methodological adjustments are based on evaluation results and also confirmed by experts by adding 5 practices and 2 new methods apart from the 24 practices that have been piloted demonstrations.

Abstrak :
Bank Digital XYZ sebagai salah satu inisiator bank digital di Indonesia mengembangkan aplikasi ABC untuk nasabah usaha mikro kecil menengah (UMKM). Aplikasi ABC dikembangkan oleh beberapa tim dengan mengadopsi metode Scrum. Hipotesis awal menunjukkan beberapa praktik Scrum tidak terlaksana secara baik sehingga Sprint Goal sering tidak tercapai dan berdampak langsung pada keterlambatan rilis yang sering terjadi. Persentase ketercapaian Sprint Goal tidak lebih dari 47% dan keberhasilan rilis tepat waktu hanya 31,82%. Penelitian ini bertujuan memberikan rancangan Scaled Agile untuk meningkatkan efisiensi rilis aplikasi ABC. Penelitian ini menggunakan metode kuantitatif dan kualitatif untuk mengevaluasi implementasi Scrum dan menghasilkan sebuah rancangan Scaled Agile. Data dikumpulkan melalui wawancara dan kuesioner yang berlandaskan Scrum Maturity Model untuk mengukur tingkat kematangan implementasi Scrum. Data kuesioner dihitung menggunakan Key Process Area (KPA) Rating dari Agile Maturity Model. Rekomendasi praktik disusun berdasarkan Scrum Guide 2020 dan beberapa praktik Scaled Agile. Penelitian ini menggunakan empat domain Scaled Agile, yaitu produk, arsitektur, koordinasi, dan peran. Hasil penelitian menunjukkan tim Scrum ABC memiliki tingkat kematangan 2 dengan 44 praktik perlu diperbaiki yang menghasilkan 17 masalah umum yang perlu rekomendasi. Rekomendasi dan situasi tim Scrum ABC diidentifikasi berdasarkan domain untuk menemukan komponen rancangan Scaled Agile. Komponen disusun untuk menghasilkan rancangan Scaled Agile yang secara umum menggambarkan proses koordinasi antar peran yang meliputi produk hasil koordinasi dalam skala kecil dan besar. Hasil akhir penelitian ini berupa rancangan Scaled Agile yang telah tervalidasi oleh beberapa anggota tim Scrum ABC dan telah disesuaikan dengan kebutuhan tim. Proses validasi terkait dengan redundansi koordinasi, penambahan peran, dan proses koordinasi kumulatif. Implementasi secara bertahap dan konsisten diharapkan dapat memperbaiki efisiensi rilis produk ABC. ......XYZ Digital Bank as one of the initiators of digital banks in Indonesia has developed an ABC application for micro, small and medium enterprise (MSMEs) customers. The ABC application was developed by several teams by adopting the Scrum method. The initial hypothesis shows that some Scrum practices are not implemented properly so that the Sprint Goal is often not achieved and has a direct impact on release delays that often occur. The percentage of achieving the Sprint Goal is not more than 47% and the success of the release on time is only 31.82%. This study aims to provide a Scaled Agile design to improve the efficiency of ABC application releases. This study uses both quantitative and qualitative methods to evaluate Scrum implementation and produce a Scaled Agile design. Data was collected through interviews and questionnaires based on the Scrum Maturity Model to measure the maturity level of Scrum implementation. Questionnaire data is calculated using the Key Process Area (KPA) Rating from the Agile Maturity Model. Practice recommendations are based on the 2020 Scrum Guide and several Scaled Agile practices. This study uses four domains of Scaled Agile, namely product, architecture, coordination, and roles. The results showed that the ABC Scrum team had a maturity level of 2 with 44 practices that needed improvement which resulted in 17 general problems that needed recommendations. The ABC Scrum team's recommendations and situations were identified by domain to find the components of the Scaled Agile design. Components are structured to produce a Scaled Agile design which generally describes the process of coordination between roles which includes the results of coordination on a small and large scale. The result of this research is a Scaled Agile design that has been validated by several members of the ABC Scrum team and has been adapted to the team needs. The validation process is related to coordination redundancy, adding roles, and cumulative coordination processes. Gradual and consistent implementation is expected to improve the efficiency of ABC product releases.

Abstrak :
Penelitian ini mengevaluasi dan mengidentifikasi tingkat ketangkasan proses pengembangan perangkat lunak pada sistem Perizinan Online Kementerian ESDM yang terdampak oleh Undang-Undang Cipta Kerja, di mana terjadi banyak perubahan proses bisnis layanan dan kewajiban integrasi dengan sistem Kementerian Investasi yang belum terdefinisi dengan baik. Evaluasi dilaksanakan dengan menggunakan kerangka kerja transisi dan adopsi agile yang mengolaborasikan kerangka kerja 4-DAT dan SAMI. Pengumpulan data dilakukan melalui wawancara, observasi dan pengisian kuesioner dengan responden yang terdiri dari manajer proyek, pimpinan tim, penilai, pengembang dan pemilik bisnis proses layanan. Hasil evaluasi menunjukkan bahwa proses pengembangan perangkat lunak belum mencapai tingkat ketangkasan kolaboratif level 1 (SAMI) dan tingkat ketangkasan 0.7 skala 1 (4-DAT). Sebagai rekomendasi, dibutuhkan transisi proses pengembangan perangkat lunak menuju agile dengan mengoptimalkan proses pengembangan perangkat lunak pada kondisi bisnis dan regulasi yang dinamis, demi peningkatan standar layanan berdasarkan metodologi SAMI. Rekomendasi proses adopsi menggunakan Kanban dapat mendukung proses manajemen perubahan, peningkatan visibilitas proyek dan efisiensi penyelesaian sistem. Penyusunan rekomendasi kerangka kerja transisi dan adopsi agiledidasarkan kondisi pengembangan aplikasi saat ini dengan memperhatikan pemetaan dengan praktik agile, prinsip-prinsip agile, dan alur proses Kanban. Transisi dan adopsi agile menggunakan framework Kanban pada organisasi diharapkan mampu mengoptimalkan proses pengembangan perangkat lunak pada kondisi bisnis dan regulasi yang dinamis dalam rangka peningkatan standar layanan. ......This study evaluates and identifies the agility level of the software development process in the Online Licensing System of the Ministry of Energy and Mineral Resources (ESDM), which has been impacted by the Job Creation Law. This law led to significant changes in business processes and the need for integration with the well-not-defined systems of the Ministry of Investment. The evaluation was carried out using an agile transition and adoption framework, combining the 4-DAT and SAMI frameworks. Data collection was conducted through interviews, observations, and questionnaires with respondents including project managers, team leaders, evaluators, developers, and business owners of the service process. The results showed that the software development process has not yet reached collaborative agility level 1 (SAMI) and an agility level of 0.7 on a scale of 1 (4-DAT). As a recommendation, a transition of the software development process towards agile is needed, optimizing the software development process in dynamic business and regulatory conditions, to improve service standards based on the SAMI methodology. The recommended adoption process using Kanban can support change management, increase project visibility, and enhance system completion efficiency. The formulation of the agile transition and adoption framework recommendations is based on the current application development conditions, considering mapping with agile practices, agile principles, and Kanban process flows. The transition and adoption of agile using the Kanban framework in the organization are expected to optimize the software development process under dynamic business and regulatory conditions to improve service standards.

Abstrak :
Agile sebagai pendekatan manajemen proyek yang menekankan pada kecepatan dan adaptasi melalui eksperimentasi terhadap pengguna dilihat sebagai jawaban bagi bisnis agar bisa adaptif dalam menghasilkan inovasi di tengah pasar yang dinamis dan penuh ketidakpastian akibat kondisi BANI (brittel, anxious, non-linear, incomprehensible). Akan tetapi, keberhasilan proyek inovasi tidak akan pernah lepas dari peran individu di dalam tim, terutama kaitannya dengan perasaan terberdayakan dan perilaku inovatif. Penelitian ini bertujuan menganalisis pengaruh dari praktik-praktik Agile terhadap perilaku inovatif melalui pemberdayaan psikologis serta pengaruh perilaku inovatif terhadap performa proyek. Penelitian dilakukan kepada para pekerja perusahaan teknologi di Jabodetabek yang bekerja di dalam tim Agile. Data terkumpul berjumlah 100 responden dengan teknik analisis data SEM PLS. Hasil penelitian menjawab hipotesis yang menunjukan bahwa praktik Agile terkait keberagaman tim, pengembangan secara inkremental & iteratif, serta komunikasi agile secara statistik memiliki pengaruh signifikan terhadap perilaku inovatif melalui pemberdayaan psikologis. Selanjutnya perilaku inovatif terbukti berpengaruh positif terhadap performa proyek. Hasil penelitian ini diharapkan dapat memberikan manfaat secara akademis dan praktis terutama bagi para praktisi Agile. ......Agile as a project management approach suitable for speed and adaptation through user experimentation is seen as an explanation for being able to adapt in producing innovations during a dynamic and uncertain market due to BANI conditions (brittle, anxious, non-linear, incomprehensible). However, the success of an innovation project will never be separated from the role of individuals in the team, especially with feelings of empowerment and innovative behavior. This study aims to analyze the effect of Agile practices on innovative behavior through psychological empowerment and the effect of innovative behavior on project performance. The research was conducted on technology company workers in Jabodetabek who work in the Agile team. Collected data as many as 100 respondents with data analysis techniques SEM PLS. The results of the study answer the hypothesis that Agile practices related to team diversity, incremental & iterative development, and agile communication statistically significantly influence innovative behavior through psychological empowerment. Furthermore, innovative behavior proved to have a positive effect on project performance. The results of this study are expected to provide academic and practical benefits, especially for Agile practitioners.

Abstrak :
Perusahaan baik korporasi maupun BUMN selalu berupaya untuk memenangi pasar dan mencapai tujuan, dan target keuntungan. Perusahaan dapat membuat perencanaan yang terstruktur untuk mengoptimalkan pekerjaan. Dari total 31 proyek pengembangan produk yang dikerjakan tahun 2021, hanya 12 proyek yang telah dan selesai, serta dua proyek lainnya sedang berjalan. Hal tersebut merugikan perusahaan dan berdampak pada penguasaan pasar. Hal tersebut disebabkan tidak adanya pedoman tentang cara untuk melakukan mengembangkan produk perangkat lunak. Dampaknya, banyak proyek yang tidak tepat sasaran, tidak berhasil dieksekusi, dan tidak berhasil mencapai kesepakatan awal. Penelitian ini bertujuan untuk memberikan rekomendasi metodologi pengembangan produk perangkat lunak yang dapat menjadi pedoman bagi perusahaan berdasarkan konsep dari Essence Framework. Penelitian ini menggunakan metode Design Science Research (DSR) dalam melaksanakannya. Penelitian melibatkan tim internal perusahaan melalui Focus Group Discussion (FGD) untuk memberikan informasi artefak dan praktik, memilih artefak dan praktik, dan evaluasi proses. Evaluasi juga diberikan oleh expert dalam sesi Expert Judgement dari lima orang ahli untuk memberikan tanggapan dari eksternal perusahaan. Hasil penelitian menunjukkan sebanyak 24 praktik terpilih yang bersifat iteratif berdasarkan prinsip kerja Agile yang dibagi menjadi tiga aktivitas communication, enam aktivitas planning, tiga aktivitas modelling, enam aktivitas construction, dan enam aktivitas deployment. Praktik tersebut didapatkan dari metode Agile yang paling populer tahun 2021, yakni Scrum, Kanban, Extreme Programming (XP), SAFe, Scrum of Scrums, Enterprise Scrum, Spotify Model, LeSS,dan Nexus, serta dua metode pengembangan perusahaan saat ini, yakni Watefall dan Prototyping. ......Both corporations and state-owned companies always strive to win the market and achieve their goals and profit targets. Companies can make structured plans to optimize work. By the total of 31 product development projects that will be carried out in 2021, only 12 projects have been completed and 2 others are currently in progress. These are detrimental to the company and has an impact on market share. This is happened because of the absence of guidelines on how to develop software products. As a result, many projects were not on target, were not successfully executed, and failed to reach the initial agreement. This study aims to provide recommendations for software product development methods that can be used as guidelines for companies based on the concept of the Essence Framework. This study uses the Design Science Research (DSR) method. The research involved the company's internal team through Focus Group Discussions (FGD) to provide information on artifacts and practices, select artifacts and practices, and evaluate processes. Evaluation was also given by the expert in the Expert Judgment session of five experts to provide feedback from external companies. The results showed that there were 24 selected iterative practices based on Agile working principles which were divided into three communication activities, six planning activities, three modeling activities, six construction activities, and six deployment activities.These practices are derived from the most popular Agile methods used in 2021, namely Scrum, Kanban, Extreme Programming (XP), SAFe, Scrum of Scrums, Enterprise Scrum, Spotify Model, LeSS, and Nexus, as well as two of the company's current development methods, Waterfall and Prototyping.

Abstrak :
Kementerian X menjalankan strategi pertumbuhan pegawai negatif sebagai salah satu cara untuk mencapai tujuan menjadi organisasi yang agile, efektif, dan efisien. Akan tetapi, Laporan Analisis Beban Kerja Kementerian X justru menunjukkan bahwa jumlah kebutuhan pegawai masih di atas jumlah bezetting pegawai. Dengan menggunakan pendekatan kualitatif fenomenologi, studi ini menyoroti apakah Kementerian X telah menerapkan strategi yang tepat untuk menjadi organisasi yang agile, efektif, dan efisien. Penelitian ini menemukan bahwa penerapan kebijakan pertumbuhan pegawai negatif merupakan kebijakan yang terburu-buru. Sebelum menerapkan kebijakan tersebut, Kementerian X seharusnya terlebih dahulu mengkalkulasi dengan baik jumlah pegawai yang dibutuhkan untuk mencapai tujuan organisasi. Pengimplementasian strategi untuk menuju organisasi publik yang agile, efektif, dan efisien harus dilakukan secara simultan dari sisi perubahan budaya, perubahan struktur, perubahan sistem kerja, dan dukungan pengelolaan SDM. Organisasi harus membangun budaya kolaboratif dan melayani. Upaya untuk membangun budaya kolaboratif dan melayani harus tercermin di dalam struktur organisasi yang lebih flat dan tidak banyak sekat. Budaya kolaboratif dan melayani juga harus tercermin di dalam sistem kerja melalui model kerja squad team yang diarahkan pada pencapaian tujuan organisasi. Selain itu, sistem pengelolaan SDM juga harus mendukung upaya perubahan budaya, struktur, dan sistem kerja tersebut melalui kebijakan talent sharing, talent mobility, dan pengembangan kapasitas SDM. ......Ministry X implements a negative growth strategy as part of its strategy to achieve the goal of being an agile, effective and efficient organization. However, the projection of employee needs based on the Workload Analysis Report shows that Ministry X is dealing with a staff shortage. Using the qualitative phenomenology approach, this study highlights whether Ministry X has applied the right strategy to become an agile, effective, and efficient organization. This study notes that the implementation of the negative growth policy is a premature policy. Prior to implementing the policy, Ministry X should have accurately calculated the number of staffs required to achieve the organization's objectives. In order to be an agile, effective and efficient public organization, Ministry X must implement strategies to change the culture, structure and work systems that are supported by the HR management system simultaneously. Ministry X need to develop a culture of collaboration and service. Efforts to create a culture of collaboration and service need to be reflected in a more horizontal and less siloed organization structure. The culture of collaboration and service must also be reflected in the work system through the Squad Team model that focuses on achieving organizational outcomes. Furthermore, the HR management system must also support efforts to change culture, structure and work systems through policies on talent sharing, talent mobility and HR capacity development.

Abstrak :
PT XYZ sebagai perusahaan internet inovatif yang fokus pada pengembangan solusi perdagangan online, juga memiliki divisi Manajemen Risiko. Divisi ini bertanggung jawab untuk mengidentifikasi, mengukur, dan mengelola risiko yang mungkin berdampak pada operasional perusahaan. Dalam konteks pengembangan perangkat lunak menggunakan metode Scrum, ketidaksesuaian antara Tujuan Sprint dan Objective Key Results (OKRs) telah menunjukkan tantangan yang perlu ditangani. Penelitian Mixed Method ini dilakukan untuk mengevaluasi tingkat kematangan proses pengembangan perangkat lunak di PT XYZ, dengan fokus khusus pada Divisi Bisnis Risk Management. Penelitian ini merekomendasikan proses implementasi melalui pendekatan yang menggabungkan Scrum Maturity Model (SMM) dan Agile Maturity Model (AMM). Informasi dikumpulkan melalui wawancara, survei terhadap 4 tim dengan total 29 responden, dan pemantauan intensif atas metode, dokumen, dan alat yang digunakan dalam proses pengembangan perangkat lunak. Untuk memahami dan menafsirkan temuan ini, penilaian Key Process Area (KPA) dari Agile Maturity Model digunakan. Hasil penelitian menunjukkan bahwa tingkat kematangan proses implementasi Scrum pada Divisi Bisnis Risk Management di PT XYZ berada pada level 1 dengan total 60% terpenuhi dari total 79 practice. Untuk meningkatkan tingkat kematangan ini, PT XYZ disarankan untuk menerapkan 31 praktik yang disarankan di berbagai tingkat kematangan. Penelitian ini diharapkan dapat menjadi referensi yang berguna untuk mengevaluasi tingkat kematangan dan memberikan rekomendasi praktis bagi Divisi Bisnis Risk Management di perusahaan start-up lain dalam industri yang sama. ......PT XYZ, as an innovative internet company focused on developing online trading solutions, also has a Risk Management division. This division is responsible for identifying, measuring, and managing risks that may impact the company's operations. In the context of software development using the Scrum method, discrepancies between Sprint Goals and Objective Key Results (OKRs) have presented challenges that need to be addressed. This Mixed Method research was conducted to evaluate the maturity level of software development processes at PT XYZ, with a particular focus on the Risk Management Business Division. This research recommends a process implementation through an approach that combines the Scrum Maturity Model (SMM) and the Agile Maturity Model (AMM). Information was gathered through interviews, surveys of 4 teams with a total of 29 respondents, and intensive monitoring of the methods, documents, and tools used in the software development process. To understand and interpret these findings, the Key Process Area (KPA) assessment from the Agile Maturity Model was used. The research results show that the maturity level of Scrum implementation processes in the Risk Management Business Division at PT XYZ is at level 1, with a total of 60% of the 79 practices fulfilled. To increase this maturity level, PT XYZ is recommended to implement the 31 suggested practices at various maturity levels. This research is expected to serve as a useful reference for evaluating maturity levels and providing practical recommendations for Risk Management Business Divisions in other startup companies in the same industry.

Abstrak :
Banyak pesaing membuat PT Asuransi XYZ harus adaptif dan cepat dalam menyediakan layanan aplikasi yang baik kepada pelanggan. Perusahaan ini sudah banyak melakukan perubahan baik dari struktur organisasi hingga budaya khususnya dalam software development yang sudah mengadopsi Agile dan DevOps. Namun pada kenyataannya masih besar keterlambatan waktu penyebaran pada aplikasi. Melalui permasalahan menjelaskan bahwa ada permasalahan dari sisi people yakni developer yang masih memiliki mindset individual. Menjawab permasalahan tersebut dengan Budaya DevOps bahwa developer tidak hanya memikirkan tentang coding namun bagaimana product ini dapat di production dengan cepat. Penulis melakukan studi literatur terhadap teori DevOps dengan berlandaskan model yang dibuat oleh Luz (2019) dan teori lainnya. Kemudian memetakan kondisi saat ini berdasarkan hasil studi literatur yang telah dibuat melalui kuesioner. Berdasarkan kondisi tersebut dipilih yang tidak memenuhi threshold untuk diberikan rekomendasi. Rekomendasi diberikan validasi terhadap teori DevOps, kemudian di lanjutkan validasi dengan orang expert dan yang terakhir validasi dengan orang internal. Rekomendasi budaya meliputi deployment dilakukan lebih sering dan tidak perlu menunggu waktu khusus, tim pengembang perlu mengetahui bagaimana proses yang ada pada bagian operasi, tim operasi perlu memberikan feedback kepada tim pengembang dan memiliki rasa kepercayaan (trust) antara tim pengembang dan tim operasi. ......The highly competitive insurance industry has forced PT Asuransi XYZ to be more adaptive to changes and fast in providing good application services to customers. To stay ahead of the competition, PT Asuransi XYZ introduced changes to both organizational structure and the entire company work culture. The key steps were to adopt Agile and DevOps. Previously, there was considerable delay in the deployment time of the applications. DevOps comes from a train of thought, where developers not only think about coding but also how the product can be released to production quickly. Researchers conducted a literature study on the DevOps theory based on the model created by Luz (2019) and other theories. Then they mapped the current conditions based on the results of literature studies that have been made through a questionnaire. Based on these conditions, those who did not meet the threshold were chosen to be given a recommendation. Recommendations are validated against the DevOps theory, then proceeded with validation by expert people and finally validated by internal people. Cultural recommendations include very frequent deployments and drastically cut-short the development to release time. The development team should be aware of the process in the operations section, the operations team needs to provide regular feedback back to the development team. Both teams need to have a sense of trust between them to achieve the goal.

Abstrak :
ABSTRAK
Pembahan dunia secara global dan radikal dan juga pesatnya era knowledge economy (Drucker, 1990) mau tidak mau menyebabkan semua organisasi baik profit maupun non-profit harus memiliki kemampuan beradaptasi yang ringgi tcrhadap perubahan ilu sendiri. Pfizer Inc. sebagai salah satu perusahaan farmasi multi nasional terbesar di dunia juga mcnyadari kcbutuhan akan adanya kemampuan beradaptasi ini. Dicanangkan oleh CEO baru, Jeffrey B. Kindler, Pfizer torus bcrbcnah diri sejak pertengahan tahun 2006. Namun, transfonnasi bagi Pfizer bukanlah sekedar efisiensi dalam hal pengurangan biaya semata. Transformasi bagi Pfizer, lebih ke arah menjadikan Pfizer perusahaan yang lebih balk, mampu berkarya dan berkontribusi terhadap perubahan dunia, menuju dunia yang lebih sehat dan lebih baik sesuai motto Pfizer terbaru, " Working for a healthier World'""". Di PT. Pfizer Indonesia, divisi Finance juga tcrus melakukan pernbenahan diri. Antara lain dengan mengadakan Finance Survey 2006. Smvey tersebut bertujuan uniuk melihat sejuah mana karyawan memandang kinerja departemen dan divisinya, memahami ekspelctasi karyawan terhadap hubungan antara atasan, bawahzm dan rekan sekerja, serta ekspektasi karyawan terhadap program pengembangan diri dan harapan terhadapjenjang karir di masa datang. Dari hasil survey yang ada, penulis menganalisisnya untuk menggagas beberapa altcrnatif solusi dan rckomendasi bagi kemajuan Finance di masa mendatang. Dari beberapa teori mengenai human capital yang dikaitkan dengan knowledge management, change management, culture management, learning organization dan leadership agility, penulis merangkum istilah baru mengenai agile knowledge worker, yang hingga saat ini penuiis belum mendapatkan referensi mengenai istilah agile knowledge worker. Sehingga konsep mengenai agile knowledge worker penulis harapkan menjadi wacana baru bagi pengembangan human capital dan knowledge management. Penulis juga menggagas beberapa altematif intervensi, solusi serta implementasi untuk mewujudkan human capital readiness dan agile knowledge worker di divisi Finance, antara Iain: menciptakan kriteria dan karakteristik Agile Knowledge Worker di divisi Finance; mendesain C0re-C0mpel?NCy dan core-curriculum yang sesuai; mendesain dan menggalakan knowledge sharing session di Divisi Finance sebagai implementasi dari knowledge managernenl yang mendukung lerciplanya sustained learning organization; scrta mengantisipasi dampak psikologis yang timbul dari adanya perubahan tersebut. Kata kunci: Transformasi, Human Capital, Knowledge Management, Agile Knowledge Worker Strategi pengembanganu., Eva Fauziana, FPsi UI, 2007.

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ABSTRACT
Radical and global changes in the world and also the fast development of knowledge economy era (Drucker, 1990) affected and force all profit and non- profit organizations to be radically adaptive to the changes. Pfizer Inc, as one of the biggest pharmaceutical corporation in the world, also aware of the needs to be adaptive on the radical change. Led by new CEO, Mr. Jeffrey B. Kindler, Pfizer keeps on enhancing and improving himself by conducting Pfizer transfonnation since early 2006. For Pfizer People, transformation is not a short cut process of reduction costs and restueturization, but transformation are mainly focused to develop healthier and better enviroment in the world as stated in Pfizer new moto: " Working for a healthier War-1d?*". ln Finance division PT. Pfizer Indonesia, the improvement and enhancement process are led by conducting Finance Survey in February 2006. The survey becomes the basic evaluation and the key indicator as Finance performance. The objectives of this survey were to analyze how Finance colleagues see their division?s performance; to understand colleagues? expectations on the superiors- subordinates relationships and general organization as a whole; to understand employees expectations on the individual development especially on the job enlargement, job enhancement, Ieaming development programs which support career path development and also to analyze Finance improvement in business partnering enhancement. From some theories on human capital compiled with other theories, references and understanding on knowledge management, change management, culture management lvaming organization and agility leadership, I summarize the new concept on agile knowledge worker. I haven?t found any references related to agile knowledge worker. I strongly support that the limitation of this new concept can be the new thoughts and ideas of the human capital and knowledge management development and implementation. I also suggest some interventions, solutions, recommendation and its implementation to create human capital readiness, especially in Finance Division PT. Pfizer Indonesia. I also recommend on how to build agile knowledge worker?s ciiterias and characteristics by designing Finance core competencies and core curriculum; triggering knowledge sharing sessions as one ofthe knowledge management implementation which support and enhance sustained learning organization culture in Pfizer Indonesia. I also recommend some solutions how to solve the psychological impacts might appear after these interventions applied. Key words: Transfomtation, Human Capital, Knowledge Management, Agile Knowledge Worker.

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