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"Setiap profesi kesehatan memerlukan suatu reugulasi yang mengatur mengenai standar dari pelayanan yang harus mereka berikan di Rumah Sakit. Sebagai salah satu dari profesi yang bekerja di bidang kesehatan, farmasis juga memerlukan standar pelayanan kesehatan di Rumah Sakit, dimana stadanda tersebut tertuang dalam Peraturan Menteri Kesehatan Nomor 72 Tahun 2016 (PMK RI). Peraturan tersebut ditujukan untuk meningkatkan mutu pelayanan kefarmasian, menjamin kepastian hukum bagi tenaga kefarmasian, serta untuk melindungi pasien dari kesalahan terkait penggunaan obat. Peraturan tersebut memuat berbagai hal yang harus dilakukan dan dipenuhi oleh Instalasi Farmasi di Rumah Sakit terkait pengelolaan perbekalan farmasi dan pelayanan farmasi klinik serta mengenai kewabijan melakukan evaluasi pelayanan dalam rangka mengendalikan mutu pelayanan kefarmasian yang sudah diberikan. Pengendalian mutu pelayanan kefarmasian dilakukan dengan tujuan untuk mengentahui sudah sejauh mana kesesuaian antara implementasi pelayanan dengan yang tertuang dalam regulasi. Terdapat beberapa metode yang dapat dilakukan untuk mengevaluasi mutu pelayanan, salah satunya adalah dengan melakukan gap analysis. Unit Farmasi dan CSSD, termasuk didalamnya depo farmasi rawat jalan dan depo Instalasi Gawat Darurat (IGD), perlu melakukan gap analysis mengenai penyimpanan dan penyerahan obati, hal tersebut karena gap analysis akan memberikan gambaran mengenai kesesuaian antara implementasi yang telah dilakukan oleh kedua depo farmasi tersebut dengan regulasi yang berlaku. Selain itu, jika terdapat gap antara implementasi dengan regulasi maka dapat dibuat penyelesaian agar Unit Farmasi dan CSSD RSUI dapat senantiasa melakukan peningkatan pelayanan kefarmasian di kedua depo Farmasi tersebut. Penelitian ini dilakukan dengan melakukan observasi dan diskusi dengan apoteker mengenai implementasi penyimpanan dan penyerahan obat di depo farmasi rawat jalan dan IGD RSUI, kemudian hasilnya akan dibandingkan dengan Peraturan Menteri Kesehatan Nomor 72 Tahun 2016 dan dihitung persentase kesesuaiannya. Hasil yang didapat adalah bahwa Nilai kesesuaian terhadap penyimpanan obat yang diperoleh oleh kedua depo farmasi tersebut adalah 93,75% sedangkan nilai kesesuaian terhadap penyerahan obat adalah 80%

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Every health profession needs a regulation that regulates the standard of service they must provide in hospitals. As one of the professions working in the health sector, pharmacists also need health service standards in hospitals, where these standards are contained in the Regulation of the Minister of Health Number 72 of 2016 (PMK RI). The regulations are aimed at improving the quality of pharmaceutical services, guaranteeing legal certainty for pharmaceutical personnel, and protecting patients from errors related to drug use. The regulation contains various things that must be carried out and fulfilled by Pharmacy Installations in Hospitals related to the management of pharmaceutical supplies and clinical pharmacy services as well as regarding the obligation to evaluate services in order to control the quality of pharmaceutical services that have been provided. Pharmaceutical service quality control is carried out with the aim of knowing how far the implementation of services is in conformity with what is contained in regulations. There are several methods that can be used to evaluate service quality, one of which is to do a gap analysis. The Pharmacy Unit and CSSD, including the outpatient pharmacy depot and the Emergency Room (IGD) depot, need to carry out a gap analysis regarding the storage and delivery of medicines, this is because the gap analysis will provide an overview of the suitability between the implementations that have been carried out by the two pharmacy depots with the regulations in force. In addition, if there is a gap between implementation and regulations, a settlement can be made so that the RSUI Pharmacy Unit and CSSD can continuously improve pharmaceutical services at the two Pharmacy depots. This research was conducted by observing and discussing with pharmacists regarding the implementation of drug storage and delivery at outpatient pharmacy depots and the RSUI emergency room, then the results will be compared with the Regulation of the Minister of Health Number 72 of 2016 and the percentage of conformity is calculated. The results obtained were that the suitability value for drug storage obtained by the two pharmacy depots was 93.75% while the suitability value for drug delivery was 80%"

"[ABSTRAKPusat Kesehatan Masyarakat atau disebut juga Puskesmas berdasarkan Peraturan Menteri Kesehatan Nomor 30 Tahun 2014 tentang Standar Pelayanan Kefarmasian di Puskesmas merupakan unit pelaksana teknis dinas kesehatan kabupaten/kota yang bertanggung jawab menyelenggarakan pembangunan kesehatan di suatu wilayah kerja. Pembangunan kesehatan yang dilakukan di Puskesmas salah satunya ditunjang oleh pelayanan kefarmasian.Sebagai dasar untuk menjamin pelayanan kefarmasian yang bermutu di Puskesmas, pemerintah telah menetapkan standar pelayanan kefarmasian di Puskesmas berdasarkan Peraturan Menteri Kesehatan No 30 Tahun 2014 Tentang Standar Pelayanan Kefarmasian di Puskesmas, yaitu standar pengelolaan obat dan bahan medis habis pakai serta pelayanan farmasi klinik. Selain menjamin mutu pelayanan kefarmasian, standar pelayanan tersebut bertujuan untuk menjamin kepastian hukum bagi tenaga kefarmasian dan melindungi pasien dan masyarakat dari penggunaan obat yang tidak rasional dalam rangka keselamatan pasien (patient safety). Pengelolaan obat dan bahan medis habis pakai meliputi kegiatan perencanaan kebutuhan, permintaan, penerimaan, penyimpanan, pendistribusian, pengendalian, pencatatan, pelaporan, pengarsipan, dan pemantauan serta evaluasi pengelolaan. Sedangkan pelayanan farmasi klinik meliputi pengkajian resep, penyerahan obat, dan pemberian informasi obat; Pelayanan Informasi Obat (PIO); konseling; ronde/visite pasien (khusus Puskesmas rawat inap); pemantauan dan pelaporan efek samping obat; pemantauan terapi obat; dan evaluasi penggunaan obat

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ABSTRACTBased on Minister of Health Regulation No. 30 of 2014 on Standards of Pharmaceutical Services at the health center, Community Health Center also called Puskesmas is the technical implementation unit health districts which responsible for organizing health development in a work area. Health development conducted at the health center one of which is supported by the pharmaceutical services. As a basis for guaranteeing quality pharmacy services in health centers, the government has set the standard pharmacy services at the health center by Health Minister Regulation No. 30 Year 2014 About Standards of Pharmaceutical Services at the health center, which is the standard management of drugs and medical materials consumables and clinical pharmacy services. In addition to guaranteeing the quality of pharmaceutical services, service standards are intended to ensure legal certainty for pharmacy workers and protect patients and the public from the use of drugs that are not rational in the context of patient safety. Management of drugs and medical consumables materials includes planning needs, demand, acceptance, storage, distribution, control, record keeping, reporting, archiving, and monitoring and evaluation of management. While clinical pharmacy services include assessment prescription, drug delivery, and administration of drug information; Drug Information Service (PIO); counseling; round / visite patients (inpatient specialized health centers); monitoring and reporting drug side effects; monitoring drug therapy; and evaluation of drug use;Based on Minister of Health Regulation No. 30 of 2014 on Standards of Pharmaceutical Services at the health center, Community Health Center also called Puskesmas is the technical implementation unit health districts which responsible for organizing health development in a work area. Health development conducted at the health center one of which is supported by the pharmaceutical services. As a basis for guaranteeing quality pharmacy services in health centers, the government has set the standard pharmacy services at the health center by Health Minister Regulation No. 30 Year 2014 About Standards of Pharmaceutical Services at the health center, which is the standard management of drugs and medical materials consumables and clinical pharmacy services. In addition to guaranteeing the quality of pharmaceutical services, service standards are intended to ensure legal certainty for pharmacy workers and protect patients and the public from the use of drugs that are not rational in the context of patient safety. Management of drugs and medical consumables materials includes planning needs, demand, acceptance, storage, distribution, control, record keeping, reporting, archiving, and monitoring and evaluation of management. While clinical pharmacy services include assessment prescription, drug delivery, and administration of drug information; Drug Information Service (PIO); counseling; round / visite patients (inpatient specialized health centers); monitoring and reporting drug side effects; monitoring drug therapy; and evaluation of drug use;Based on Minister of Health Regulation No. 30 of 2014 on Standards of Pharmaceutical Services at the health center, Community Health Center also called Puskesmas is the technical implementation unit health districts which responsible for organizing health development in a work area. Health development conducted at the health center one of which is supported by the pharmaceutical services. As a basis for guaranteeing quality pharmacy services in health centers, the government has set the standard pharmacy services at the health center by Health Minister Regulation No. 30 Year 2014 About Standards of Pharmaceutical Services at the health center, which is the standard management of drugs and medical materials consumables and clinical pharmacy services. In addition to guaranteeing the quality of pharmaceutical services, service standards are intended to ensure legal certainty for pharmacy workers and protect patients and the public from the use of drugs that are not rational in the context of patient safety. Management of drugs and medical consumables materials includes planning needs, demand, acceptance, storage, distribution, control, record keeping, reporting, archiving, and monitoring and evaluation of management. While clinical pharmacy services include assessment prescription, drug delivery, and administration of drug information; Drug Information Service (PIO); counseling; round / visite patients (inpatient specialized health centers); monitoring and reporting drug side effects; monitoring drug therapy; and evaluation of drug use, Based on Minister of Health Regulation No. 30 of 2014 on Standards of Pharmaceutical Services at the health center, Community Health Center also called Puskesmas is the technical implementation unit health districts which responsible for organizing health development in a work area. Health development conducted at the health center one of which is supported by the pharmaceutical services. As a basis for guaranteeing quality pharmacy services in health centers, the government has set the standard pharmacy services at the health center by Health Minister Regulation No. 30 Year 2014 About Standards of Pharmaceutical Services at the health center, which is the standard management of drugs and medical materials consumables and clinical pharmacy services. In addition to guaranteeing the quality of pharmaceutical services, service standards are intended to ensure legal certainty for pharmacy workers and protect patients and the public from the use of drugs that are not rational in the context of patient safety. Management of drugs and medical consumables materials includes planning needs, demand, acceptance, storage, distribution, control, record keeping, reporting, archiving, and monitoring and evaluation of management. While clinical pharmacy services include assessment prescription, drug delivery, and administration of drug information; Drug Information Service (PIO); counseling; round / visite patients (inpatient specialized health centers); monitoring and reporting drug side effects; monitoring drug therapy; and evaluation of drug use]"

"Apotek Safa sebagai tempat dilakukan praktik kefarmasian oleh apoteker merupakan bagian dari saranan pelayanan kesehatan memegang peranan penting dalam hal pelayanan kefarmasian. Menurut Peraturan Menteri Kesehatan Nomor 35 Tahun 2014 Tentang Standar Pelayanan Kefarmasian di Apotek, pekerjaan kefarmasian terdiri atas kegiatan pengelolaan perbekalan farmasi dan pelayanan farmasi klinik. Kegiatan pengelolaan perbekalan farmasi di apotek meliputi kegiatan perencanaan, pengadaan, penerimaan, penyimpanan, pemusnahan, pengendalian, pencatatan dan pelaporan. Untuk kegiatan pelayanan farmasi klinik terdiri dari kegiatan pengkajian resep, dispensing, Pelayanan Informasi Obat (PIO), konseling, pelayanan kefarmasian di Rumah (Home Pharmacy Care), Pemantauan Terapi Obat (PTO), dan Monitoring Efek Samping Obat (MESO). Seiring dengan perkembangan ilmu pengetahuan dan teknologi di bidang kefarmasian dan kesehatan telah terjadi pergeseran paradigma dari pelayanan kefarmasian yang berorientasi kepada pengelolaan obat sebagai komoditi (drug oriented) menjadi pelayanan kefarmasian yang berorientasi ke pasien (patient oriented) dengan mengacu pada pelayanan kefarmasian (pharmaceutical care). Apoteker sebagai pelaku utama pelayanan kefarmasian memiliki wewenang untuk memberikan pelayanan langsung dan bertanggung jawab kepada pasien yang berkaitan dengan sediaan farmasi, sesuai dengan kompetensi pendidikan yang diperolehnya, dengan maksud mencapai hasil yang pasti untuk meningkatkan mutu kehidupan pasien.

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Apotek Safa, which is a place for pharmacist to do their pharmaceutical practices, is part of the proposition of healthcare and plays an important role in terms of pharmacy services. According to the Minister of Health Regulation no. 35 on 2014 about the standards of pharmaceutical services in drugstore, pharmacy practice are consisted of pharmaceutical supply management and clinical pharmacy services. Management of pharmaceuticals supplies in drugstore includes planning, procurement, receipt, storage, destruction, control, recording and reporting. For clinical pharmacy service activities are consisted of prescription assesment, dispensing, drug information service (PIO), counseling, home pharmacy care, therapeutic drug monitoring (PTO), and drug side effects monitoring (MESO). Along with the development of science and technology in the field of pharmacy and health, there has been a shift in the paradigm of pharmaceutical care from the orientation to the management of the drug as a commodity (drug oriented) into pharmaceutical services oriented to the patient (patient-oriented) in which refer to the pharmaceutical care. Pharmacists as the main perpetrators of pharmaceutical care have the authority to provide direct services and responsible to the patient associated with a pharmaceutical preparation, according to their educational competence, with the intention of reaching a definitive result to improve the quality of life of patients."

"Dalam Peraturan Menteri Kesehatan Nomor 74 Tahun 2016 disebutkan bahwa puskesmas harus melaksanakan pelayanan kefarmasian sesuai standar. Saat ini belum semua puskesmas memenuhi standar pelayanan kefarmasian. Penelitian ini bertujuan untuk menganalisis kepatuhan implementasi standar pelayanan kefarmasian di puskesmas Kota Bekasi sehingga diharapkan penelitian ini dapat memberi masukan agar pelayanan kefarmasian di puskesmas berjalan sesuai standar. Penelitian ini dilakukan dengan pendekatan kuantitatif dengan unit analisis pelayanan kefarmasian meliputi pelayanan resep, pelayanan informasi obat, dan konseling. Untuk memperkuat pembahasan dilakukan pengumpulan data kualitatif. Sampel sebanyak 100 pelayanan kefarmasian diambil dari 10 puskesmas di Kota Bekasi. Pengumpulan data dilakukan dengan pengamatan, pengisian lembar kuesioner, dan wawancara mendalam. Hasil penelitian menunjukan hasil bahwa puskesmas telah melaksanakan pelayanan resep dan pelayanan informasi obat namun belum sesuai standar sedangkan konseling belum dilaksanakan di semua puskesmas. Puskesmas yang memiliki apoteker sebagai penanggung jawab, fasilitas kefarmasian yang baik, standar prosedur operasional, uraian tugas dan mendapatkan komunikasi kebijakan dan supervisi yang baik lebih patuh terhadap standar pelayanan kefarmasian. Pemerintah disarankan untuk merevisi Peraturan Menteri Kesehatan Nomor 75 Tahun 2014 tentang Puskesmas dan Peraturan Menteri Kesehatan Nomor 74 Tahun 2016 tentang Standar Pelayanan Kefarmasian di Puskesmas, menetapkan apoteker sebagai tenaga kesehatan strategis, program internsip dan kebijakan pegawai tidak tetap untuk apoteker. Dinas Kesehatan Kota Bekasi disarankan untuk melakukan advokasi kebijakan penempatan apoteker di puskesmas sesuai analisis beban kerja, pelatihan berkelanjutan, sosialisasi kebijakan kepada tenaga kefarmasian di puskesmas, penyusunan petunjuk teknis pelayanan farmasi klinik, supervisi rutin, dan menetapkan sistem penilaian kinerja perorangan untuk pemberian kompensasi dan sanksi. Puskesmas disarankan untuk merencanakan kebutuhan apoteker sesuai analisis beban kerja, menempatkan apoteker sebagai penanggungjawab pelayanan kefarmasian, menyediakan fasilitas kefarmasian sesuai standar, menyusun standar prosedur operasional, menyusun uraian tugas, supervisi internal, dan menerapkan penilaian kinerja perorangan dan memberikan insentif berbasis kinerja perorangan.

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Regulation of the Minister of Health Number 74 of 2016 states that primary health centers must perform pharmaceutical services according standard. Currently, not all community health centers meet the standard of pharmaceutical service. This study aims to analyze the compliance in the implementation of pharmaceutical services standard in primary health centers in Bekasi so it is expected to provide an input to the pharmaceutical services at primary health centers in order to be implemented in accordance with the standards. This research was conducted with quantitative approach with pharmaceutical services as unit of analysis which including prescription service, drug information service, and counseling. To strengthen the results discussion then in this study also conducted qualitative data collection. Samples of 100 pharmaceutical services were taken from 10 in primary health centers in Bekasi. The data were collected by observation, filling in questionnaire, and in depth interviews. The results showed that the primary health center had performed prescription and medication services but not yet meet with the standard while counseling had not been implemented in all primary health centers. Primary health center that have pharmacists, good pharmacy facilities, standard operating procedures, job descriptions and good policy communication and supervision are more obedient to the standard of pharmaceutical services.

The Government is advised to revise Regulation of the Minister of Health Number 75 of 2014 on Primary Health Center and Regulation of the Minister of Health Number 74 of 2016 on Standard of Pharmaceutical Service in Primary Health Center, establishing pharmacist as strategic health officer, internsip program and non permanent employee policy for pharmacist. Bekasi City Distric Health Office is advised to advocate placement of pharmacist in community health center policy according to work load analysis, continuing professional development, policy communication to pharmacy staff at community health center, preparation of clinical pharmaceutical services technical guidance, routine supervision, and set individual performance appraisal system for reward and punishment. Primary health centers are advised to plan the pharmacist 39 s needs in accordance with workload analysis, placing pharmacists as responsible pharmaceutical services, providing pharmaceutical facilities according to standards, developing standar operating procedures, preparing job descriptions, internal supervision, and applying individual performance assessments and give incentive based on individual performance."

"Evaluasi kesesuaian pelayanan kefarmasian di apotek mulai dari penerimaan, pemeriksaan ketersediaan, penyiapan sediaan farmasi, alat kesehatan, dan bahan medis habis pakai termasuk peracikan obat, pemeriksaan, penyerahan disertai pemberian informasi. Pada setiap tahap alur pelayanan resep dilakukan upaya pencegahan terjadinya kesalahan pemberian obat (medication error). Pelayanan dan pengkajian resep di Apotek Roxy Biak aspek administratif, farmasetika, dan klinis serta pengelolaan sediaan farmasi di Apotek Roxy Biak mulai dari perencanaan, pengadaan, penerimaan, penyimpanan disertai stok opname yang dilakukan setiap hari, pemusnahan, pencatatan dan pelaporan telah memenuhi persyaratan Peraturan Menteri Kesehatan No. 73 Tahun 2016.

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Evaluation of the suitability of pharmaceutical services in pharmacies starts with acceptance, checking availability, preparation of pharmaceutical preparations, medical devices and consumable medical materials including drug dispensing, inspection, delivery accompanied by provision of information. At each stage of the prescription service flow, efforts are made to prevent medication errors. The service and review of prescriptions at the Roxy Biak Pharmacy in administrative, pharmaceutical and clinical aspects also management of pharmaceutical preparations at the Roxy Biak Pharmacy starting from planning, procurement, receipt, storage with stock taking which is carried out every day, destruction, recording and reporting has met the requirements of Minister of Health Regulation No. 73 of 2016. "

"Pusat kesehatan masyarakat (Puskesmas) bertugas untuk melayani pelayanan kefarmasian yang mencakup pelayanan kefarmasian berupa pengelolaan sediaan farmasi dan bahan medis habis pakai (BMHP) serta pelayanan resep. Apoteker memiliki peran dan tanggung jawab untuk memberikan pelayanan kefarmasian dengan tujuan untuk mengidentifikasi, mencegah dan menyelesaikan masalah obat dan masalah yang berhubungan dengan kesehatan. Dalam pelaksanaan peelayanan kefarmasian, penggunaan obat rasional sudah sepatutnya menjadi perhatian agar pasien mendapatkan obat yang sesuai. Penggunaan obat rasional mencakup peresepan, penyiapan, penggunaan obat yang tepat untuk pasien dengan tujuan untuk diagnosa, pencegahan, mitigasi dan pengobatan penyakit. Salah satu upaya dalam penerapan pelaksanaan penggunaan obat rasional adalah peresepan obat yang sesuai dengan formularium. Pada tugas khusus ini dilakukan penilaian kesesuaian peresepan obat di Puskesmas Kecamatan Kalideres dengan Formularium Nasional. Sebanyak 5 resep per hari yang dilayani oleh Puskesmas Kecamatan Kalideres pada periode 1 November 2022 – 30 Desember 2022 secara random sampling retrospektif. Resep diolah dengan Microsoft Excel untuk menghitung jumlah obat yang diresepkan dan dihitung persentase obat yang sesuai dengan Formularium Nasional terhadap total jumlah obat yang diresepkan. Berdasarkan hasil penelitian, kesesuian peresepan obat dengan Formularium Nasional di Puskesmas Kalideres periode November dan Desemeber 2022 adalah 90,23% dan 92,38% secara berturut-turut. Untuk kedua periode, obat yang tidak terdapat pada Formularium Nasional yang paling sering diresepkan adalah gliseril guaiakolat tablet 100 mg dengan persentase ketidaksesuaian terhadap resep di masing-masing periode sebesar 51,79% untuk periode November 2022 dan 37,50% untuk periode Desember 2022. Puskesmas dapat memberikan usulan terkait obat yang dicantumkan pada Formularium Nasional untuk perencanaan obat yang lebih baik.

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Community health centers (Puskesmas) are responsible to provide pharmaceutical services which include management of pharmaceutical preparations and consumable medical materials (BMHP) as well as prescription services. In regards to optimum pharmaceutical care, rational drug use should be a concern so that patients get the appropriate drug. Rational use of drugs includes prescribing, preparing, and using appropriate drugs for patients with the aim of diagnosing, preventing, mitigating and treating disease. One of the efforts in implementing rational drug use is prescribing drugs according to the National Formulatium. In this report, an assessment of the drug prescriptions according to the National Formulary at the Puskesmas Kecamatan Kalideres was carried out. Five prescriptions per day received by the Puskesmas Kecamatan Kalideres in the period 1 November 2022 – 30 December 2022 were sampled by retrospective random sampling. The number of drugs that complied with the National Formulary are calculated as a percentage to the total number of drugs prescribed. The conformity of drug prescriptions with the National Formulary at the Kalideres Health Center for November and December 2022 periods was 90.23% and 92.38% respectively. For both periods, the drug that was not found in the National Formulary that was most often prescribed was glyceryl guaiacolate 100 mg tablets with a percentage of non-conformance to prescriptions in each period of 51.79% for the November 2022 period and 37.50% for the December 2022 period. Drugs that are included in the National Formulary should be proposed by Puskesmas for better drug management."

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Praktik Kerja Profesi di Apotek Atrika Periode Bulan September Tahun 2018 dilaksanakan dengan tujuan untuk memahami tugas dan tanggung jawab apoteker dalam mengelola apotek dan pelayanan kefarmasian sesuai undang-undang dan etika, memiliki wawasan, pengetahuan, keterampilan, dan pengalaman praktis untuk melakukan praktik kefarmasian di Apotek, dan memiliki gambaran nyata tentang permasalahan praktik kefarmasian serta mempelajari strategi dan kegiatan-kegiatan yang dapat dilakukan dalam pengembangan praktik kefarmasian. Praktik kerja profesi dilaksanakan selama satu bulan. Selama praktik kerja profesi diberikan tugas khusus mengenai perancangan klinik pratama dengan jatah pengobatan rujuk balik dan tugas lainnya seperti pelayanan informasi obat, pelayanan swamedikasi, pelayanan home care, dan analisis pengadaan sediaan menggunakan metode analisis ABC-VEN. Penugasan-penugasan ini dilakukan agar mahasiswa memahami cara perencanaan pembuatan klinik dengan jatah pengobatan rujuk balik, dan juga agar lebih memahami tugas dan peranan apoteker dalam kegiatan pengelolaan sediaan dan pelayanan farmasi klinis di Apotek.

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Internship at Atrika Pharmacy Period September 2018 aims to understands the duty and responsibilities of pharmacists in managerial of  Pharmacy and clinical pharmacy services in accordance with the laws and ethics, own the insights, knowledge, skill, and practical experiences to do pharmacy practices in the Pharmacy, understand every problem that appear in pharmacy practice and to learn the strategies and acts that could improve the pharmacy practice.The internship is carried out for a month. Duirng the internship, the student was given a special assignment about pratama clinic planning with reconciliate treatment program and the other duties, namely drug information service, self-medication service, hom care, and analyse the procurement of dosage forms in Pharmacy by using ABC-VEN analysis method. The aims of the assignments is to make the student understand about how to make a pratama clinic planning with reconciliate treatment program and to better understand the roles and duties of pharmacists in managerial of  Pharmacy and clinical pharmacy services in the Pharmacy.

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"Salah satu standar kompetensi apoteker Indonesia yang ditetapkan oleh IAI, yaitu kompetensi dalam hal dispensing sediaan farmasi dan alat kesehatan. Kegiatan dispensing sediaan farmasi dan alat kesehatan terkait dengan peran apoteker di apotek. Dalam menajalankan perannya di apotek, apoteker harus berpedoman pada standar pelayanan kefarmasian di apotek yang telah ditetapkan oleh kementerian. Kegiatan Praktik Kerja Profesi Apoteker PKPA di apotek sangat diperlukan oleh calon apoteker sebagai sarana penunjang dalam hal memahami kegiatan dispensing sediaan farmasi dan memahami penerapan dari standar pelayanan kefarmasian di apotek. Apotek Kimia Farma Nomor 366 Depok merupakan salah satu tempat pelaksanaan kegiatan PKPA yang berlangsung selama satu bulan. Berdasarkan pengalaman yang diperoleh selama kegiatan PKPA, Apotek Kimia Farma Nomor 366 Depok secara umum sudah menerapkan standar pelayanan kefarmasian di apotek, namun ada beberapa hal yang masih perlu ditingkatkan terutama dalam hal fasilitas dan pelayanan farmasi klinik.

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One of the competency standards for pharmacist in Indonesia, according to IAI, is the ability to dispense drugs and medical devices. Dispensing drugs and medical devices is related to the role of a pharmacist in pharmacy. In order to fulfil those role, a pharmacist should implement the pharamaceutical care standard in pharmacy that was made by the government. Internship in pharmacy is an important activity to facilitate pharmacist graduate to undersand more about the dispensing drugs and medical devices and also the implementation of pharamaceutical care standard in pharmacy. Kimia Farma No. 366 Depok Pharmacy is one of the Pharmacy where the internship takes place for about one month. According to the experiences from the internship, Kimia Farma No. 366 Depok Pharmacy has implemented pharamaceutical care standard in pharmacy, but improvement is needed in some aspects especially in facilities and also in clinical pharmacy."

"Standar pelayanan kefarmasian yang diatur dalam PMK No. 73 Tahun 2016 merupakan pedoman yang harus diimplementasikan di apotek untuk mengoptimalkan kesehatan di komunitas. Laporan ini mendeskripsikan implementasi pelayanan kefarmasian dan pengkajian resep pasien diabetes melitus tipe 2 dan hipertensi di apotek kimia farma 002 periode november 2022. Berdasarkan hasil observasi dan wawancara kepada petugas apotek dapat disimpulkan pelaksanaan kegiatan pengelolaan sediaan farmasi, alat kesehatan, dan BMHP di Apotek Kimia Farma 002 sudah cukup baik dan sesuai dengan PMK No. 73 Tahun 2016. Pengkajian yang dilakukan pada satu resep belum memenuhi aspek kelengkapan resep, yaitu aspek administratif dan pertimbangan klinis. Petugas apotek perlu menghubungi pihak dokter atau rumah sakit untuk mengkonfirmasi resep. Berdasarkan hasil observasi dan wawancara kepada petugas apotek dapat disimpulkan pelaksanaan kegiatan pelayanan swamedikasi di Apotek Kimia Farma 002 sudah cukup baik. Penggalian informasi pasien yang dilakukan sudah sesuai dengan literatur. Berdasarkan hasil observasi dan wawancara kepada petugas apotek dapat disimpulkan pelaksanaan kegiatan PIO sudah cukup baik dan sesuai dengan PMK No. 73 Tahun 2016, namun tidak didokumentasikan dengan baik.

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The standard of pharmaceutical services regulated in Ministerial Decree No. 73 of 2016 is a guideline that must be implemented in pharmacies to optimize community health. This report describes the implementation of pharmaceutical services and the assessment of prescriptions for patients with type 2 diabetes mellitus and hypertension at Chemist Pharmacy 002 during the period of November 2022. Based on the results of observations and interviews with pharmacy staff, it can be concluded that the implementation of the management of pharmaceutical preparations, medical devices, and health supplies at Chemist Pharmacy 002 is already quite good and in accordance with Ministerial Decree No. 73 of 2016. The assessment conducted on a prescription did not meet the completeness aspects of a prescription, namely administrative aspects and clinical considerations. Pharmacy staff need to contact doctors or hospitals to confirm the prescription. Based on the results of observations and interviews with pharmacy staff, it can be concluded that the implementation of self-medication services at Chemist Pharmacy 002 is already quite good. Patient information gathering is in accordance with the literature. Based on the results of observations and interviews with pharmacy staff, it can be concluded that the implementation of Pharmaceutical Care Program activities is already quite good and in accordance with Ministerial Decree No. 73 of 2016, but it is not well documented."

"Apotek jaringan merupakan sekelompok apotek yang dikelola oleh suatu perusahaan dan memiliki cabang dengan nama yang sama, yang digunakan sebagai sarana pelayanan farmasi klinik untuk meningkatkan mutu kehidupan pasien. Gambaran pelaksanaan kegiatan pelayanan farmasi klinik selama masa pandemi COVID-19 belum diketahui pada apotek jaringan di Indonesia. Penelitian deskriptif analitik dengan desain penelitian cross-sectional ini bertujuan untuk mengetahui perubahan pola pelayanan farmasi klinik di apotek jaringan Pulau Jawa dan Sumatera selama masa pandemi COVID-19. Metode perolehan sampel dilakukan dengan teknik convenience sampling. Data yang dikumpulkan adalah data primer dari total 60 sampel penelitian melalui online kuesioner yang selanjutnya dianalisis dengan menggunakan IBM® SPSS® versi 22. Dilakukan skoring data penelitian untuk memperoleh rerata skor pelaksanaan kegiatan dengan rentang skor 0-100, dimana rerata skor pelaksanaan menggambarkan seberapa baik pelaksanaan kegiatan pelayanan farmasi klinik yang dilakukan di apotek jaringan. Berdasarkan hasil penelitian, diketahui melalui hasil skoring bahwa pelaksanaan pelayanan farmasi klinik di apotek jaringan secara keseluruhan mengalami penurunan selama masa pandemi COVID-19. Pelayanan farmasi klinik di apotek jaringan memiliki rerata skor pelaksanaan sebelum masa pandemi sebesar 82,63 ± 16,16, sedangkan selama masa pandemi sebesar 73,99 ± 15,60. Terdapat perbedaan yang bermakna secara statistik dalam pelaksanaan pelayanan farmasi klinik di apotek jaringan Pulau Jawa dan Sumatera saat sebelum dan selama masa pandemi COVID-19 (p < 0,1) terutama pada kegiatan PIO, konseling, pelayanan kefarmasian di rumah, PTO, dan MESO. Selama masa pandemi COVID 19, secara keseluruhan terjadi perubahan pada pelaksanaan kegiatan pelayanan farmasi klinik di apotek jaringan Pulau Jawa dan Sumatera dengan adanya penerapan protokol kesehatan, pengimplementasian metode telefarmasi, dan pelayanan pengantaran obat ke rumah.

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A chain pharmacy is a group of pharmacies under a certain company divided into several branches with the same name, in which the practice of clinical pharmacy service is carried out to improve the quality of life of patients. The implementation of clinical pharmacy service standards during the COVID-19 pandemic is still unknown at chain pharmacies in Indonesia. This analytical descriptive study with a cross-sectional research design aimed to determine changes in the pattern of clinical pharmacy services in chain pharmacies in Java and Sumatra during the COVID-19 pandemic. The sampling method used was convenience sampling technique. Primary data was collected from a total of 60 research samples through online questionnaires and analyzed using IBM® SPSS® version 22. Scoring of research data is carried out to obtain an average score for the implementation of activities with a score range of 0-100, where the average score of implementation describes how well the implementation of clinical pharmacy service activities carried out in chain pharmacies.

The scoring results show that the implementation of clinical pharmacy services in chain pharmacies as a whole has decreased during the COVID-19 pandemic. Clinical pharmacy services at chain pharmacies have an average implementation score of 82,63 ± 16,16 before the pandemic period and 73,99 ± 15,60 during the pandemic period. There was a statistically significant difference in the implementation of clinical pharmacy services at chain pharmacies in Java and Sumatra before and during the COVID-19 pandemic (p < 0,1), especially in drug information services, counseling, home pharmacy care, drug therapy monitoring, and adverse drug reaction monitoring activities. During the COVID-19 pandemic, there was a change in the overall implementation of clinical pharmacy service activities in chain pharmacies across Java and Sumatra with the implementation of health protocols, telepharmacy methods, and home delivery services."