Ditemukan 2 dokumen yang sesuai dengan query
Harmon, Roy L.
New York : Free Press, 1996
658.4 HAR r
Buku Teks Universitas Indonesia Library
Rotini, Federico
Abstrak :
Supported by illustrations, tables and diagrams, this book explains, step-by-step, a novel re-engineering method aimed to impact the customer perceived value which is then applied to several case studies across different industrial sectors
London : [, Springer-Verlag], 2012
e20418865
eBooks Universitas Indonesia Library