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Abstrak :
Tujuan dilakukannya penelitian ini adalah untuk menurunkan Intensi Turnover pada karyawan PT AI. Berdasarkan penggalian data awal melalui wawancara dengan salah seorang staf HRD, diketahui bahwa tingkat turnover perusahaan tahun 2012 meningkat dua kali lipat dari tahun sebelumnya, ditambah lagi ada beberapa karyawan yang sudah mengajukan surat pengunduran diri. Salah satu penyebab tingginya intensi turnover adalah rendahnya perceived organizational support yang dimiliki oleh karyawan. Untuk mengetahui apakah terdapat hubungan antara kedua hal tersebut, peneliti mengukur korelasi antara perceived organizational support dengan intensi turnover karyawan. Hasil yang diperoleh menunjukkan bahwa ada hubungan negatif yang signifikan antara perceived organizational support dengan intensi turnover karyawan sebesar -0,782. Bentuk intervensi yang diajukan oleh peneliti untuk meningkatkan perceived organizational support dan menurunkan intensi turnover adalah pelatihan coaching pada supervisor. Ketrampilam coaching yang diperoleh diharapkan dapat diterapkan pada bawahan, sehingga para karyawan dapat menyampaikan keluhan atau hambatan yang terkait dengan pekerjaan mereka pada supervisor. Dengan diadakannya coaching, diharapkan perceived organizational support karyawan akan meningkat dan intensi turnover karyawan akan menurun. ......The purpose of this research is to reduce turnover intention on employee in PT AI. Based on exploring the initial data by intervieweing one of employee in HR departement, researcher found out that the level of turnover in PT AI increase significantly in the last two year. Based on the literature study, one of the causes of turnover is perceived organizational support. To know whether there is a correlation between perceived organizational support and turnover intention, the researcher measures the correlation between perceived organizational support and turnover intention. The results show that there are significant relationship between perceived organizational support and turnover intention. The coefficient of correlation is -0.782 with the score of signification is 0,000 (p<0,01). To increase perceived organizational support on employee, researches suggest an intervention. Researche gives a training to supervisor about how to do coaching. After the training, all supervisor have to do coaching to their subordinate. With doing coaching, employee can talk to their supervisor about obstacle in work and their complaint to organization, employee can also talk about their career development with their supervisor so they can feel more satisfied with their job and organization. With this intervention, perceived organizational support of employee can increase and turnover intention can reduced.

Abstrak :
Penelitian ini bertujuan untuk meneliti pengaruh perceived organizational support dan self-efficacy terhadap training transfer yang dimediasi oleh job satisfaction di BUMN di bidang transportasi gas bumi. Penelitian ini dilakukan terhadap 337 pekerja di perusahaan tersebut. Data yang didapatkan dari responden kemudian diolah dan dianalisis menggunakan metode structural equation modelling. Hasil penelitian ini menunjukkan bahwa job satisfaction tidak signifikan memediasi perceived organizational support dan self-efficacy terhadap training transfer. Namun ditemukan perceived organizational support maupun self-efficacy memiliki pengaruh signifikan terhadap training transfer, yang sesuai penelitian sebelumnya, bahwa baik work environment maupun trainee characteristics mempengaruhi implementasi hasil training di lingkungan kerja ......This research has an objective to investigate the factors of perceived organizational support and self-efficacy on training transfer that mediating by job satisfaction. This study was conducted in a state-owned company in the gas natural transportation. To test the hypothesis, 337 employees completed the online questionnaire. Data analysis was conducted using structural equation modelling. The result did not support the assumption, which job satisfaction was not mediating perceived organizational support and self-efficacy on training transfer. Meanwhile, both perceived organizational support and self-efficacy have a significant impact on training transfer, whereas the result is the same with the previous studies.

Abstrak :
ABSTRAK
Eisenberger (1986) menyatakan setiap karyawan akan membentuk persepsi global mengenai dukungan dari organisasinya. Persepsi ini dinamakan Perceived Organizational Support. Apabila karyawan merasakan dukungan tersebut tidak sesuai dengan kebutuhannya, maka karyawan dapat melakukan penarikan diri. Salah satu bentuk penarikan diri adalah turnover. Penelitian ini bertujuan untuk melihat hubungan Perceived Organizational Support dengan intensi Turnover pada karyawan usia dewasa awal di Bank X. Pengambilan sampel dalam penelitian ini menggunakan non-probability sampling dengan teknik incidental sampling. Metode statistik yang digunakan adalah teknik korelasi pearson product moment. Variabel Perceived Organizational Support (POS) diukur dengan skala dikembangkan oleh Eisenberger dkk. (1986) melalui Survey of Perceived Organizational Support (SPOS). Sedangkan untuk variabel intensi turnover diukur melalui skala Withdrawal Cognition yang disusun oleh Tang, Kim, dan Tang (2000). Jumlah sampel penelitian adalah 64 karyawan Bank X. Karakteristik sampel berusia 18- 40 tahun, pendidikan minimal D3 dan sudah bekeija selama satu tahun. Hasil penelitian menunjukkan nilai korelasi sebesar -0,286 yang artinya terdapat hubungan antara Perceived Organizational Support dengan intensi turnover pada karyawan usia dewasa awal di Bank X.

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ABSTRACT
According to Eisenberger, employees will create a global perception about support from the organization (1986). This perception is known as Perceived Organizational Support. If the support that the employees get does not meet their needs, employees can do withdrawal behavior. One kind of withdrawal behavior is tumover. Therefor, the aim of this research is to find the correlation between perceived organizational support and tumover intention among the employees X in early adulthood at the Bank. This study uses nonprobability sampling with incidental sampling technic. Statistic methode is using pearson product moment correlation. Variable Perceived Organizational Support (POS) is measured using the scale of Eisenberger et al (1986) called Survey of Perceived Organizational Support. The tumover intention variable is measured using the witdrawal intention by Tang, Kim, and Tang (2000). Sixty four employees of Bank X were involved in this study. The characteristic of sample are aged 18-40 years, having minimum diplome background and has worked at least one year. The result shows correlation -0,286 that shows the correlation between perceived organizational support and tumover intention among Employees in early adulthood at the bank X.

Abstrak :
Penelitian ini bertujuan untuk mengetahui pengaruh perceived organizational support terhadap turnover intention pada karyawan PT X Indonesia di Pabrik Cilegon. Variabel independen dalam penelitian ini yaitu perceived organizational support yang diukur dengan Survey of Perceived Organizational Support (SPOS) sedangkan variabel dependen dari penelitian ini yaitu turnover intention yang akan diukur dengan berdasarkan teori Mobley, Horner, dan Hollingsworth. Penelitian ini menggunakan metode kuantitatif dengan kuesioner sebagai instrumen penelitian. Responden yang digunakan sebanyak 84 karyawan tetap PT X Indonesia di pabrik Cilegon yang telah berkerja minimal satu tahun. Data penelitian ini dianalisa menggunakan statistik deksriptif dan statistik inferensial. Hasil penelitian ini menunjukkan bahwa perceived organizational support memiliki pengaruh yang negatif tetapi cukup lemah terhadap turnover intention karyawan PT X Indonesia pabrik Cilegon. ...... This research examines the analysis influences of perceived organizational support on employee turnover intention at PT X Indonesia Cilegon factory. The independent variable in this research is perceived organizational support which is scaled with Survey of Perceived Organizational Support (SPOS) and the dependent variable is turnover intention which is scaled with Mobley, Horner, and Hollingsworth's theory. The research used quantitative method with questionnaire as an research instrument. Respondents of the research were 84 employees in PT X Indonesia Cilegon factory who had working period for more than a year. Data in this research analysed using desriptive statistic and inferential statistic. The result of this research showed that perceived organizational support has negative influences but quite weak on employee turnover intention at PT X Indonesia Cilegon factory.

Abstrak :
Penelitian ini bertujuan untuk menganalisis pengaruh perceived organizational support terhadap kepuasan kerja karyawan PT. X. Variabel independen dalam penelitian ini adalah perceived organizational support yang diukur menggunakan Survey Perceived Organizational Support sedangkan variabel dependen dari penelitian ini ialah kepuasan kerja yang diukur menggunakan Michigan Organizational Assessment Questionnaire Subscale. Penelitian ini adalah penelitian kuantitatif dengan kuesioner sebagai instrumen penelitian. Responden yang digunakan dalam penelitian ini berjumlah 74 karyawan tetap PT. X yang telah bekerja minimal satu tahun. Hasil penelitian ini menunjukkan bahwa perceived organizational support memiliki pengaruh positif terhadap kepuasan kerja karyawan PT. X. ......This research examines the analysis influences of perceived organizational support on job satisfaction among employees in PT. X. The independent variable is perceived organizational support which is scaled with Survey Perceived Organizational Support and the dependent variable is job satisfaction which is scaled with Michigan Organizational Assessment Questionnaire Subscale. This research is a quantitative research with the questionnaire as a research instrument. Respondent of the research was 74 permanent employees in PT. X who had working period for more than a year. The result of this research showed that perceived organizational support has positive influences on job satisfaction among employees in PT. X.

Abstrak :
Penelitian ini bertujuan untuk menganalisis pengaruh perceived organizational support terhadap turnover intention pada karyawan PT Waskita Karya Persero Tbk. di kantor pusat. Variabel perceived organizational support diukur berdasarkan teori Rhoades, Eisenberger, dan Armeli, yang terdiri dari 3 dimensi yaitu Fair Organizational Procedures, Supervisor Support, dan Favorable Rewards Job Conditions, ketiga dimensi diturunkan ke dalam 36 indikator. Sedangkan variabel turnover intention diukur berdasarkan teori Mobley, Horner, dan Hollinsworth, dengan 6 dimensi dan diturunkan menjadi 12 indikator, dimensi-dimensi tersebut yaitu Thought of Quitting, Evaluation of Expected Utility of Search, Intention to Search, Search, Evaluation of Alternatives, Dan Intention to Quit. Penelitian ini menggunakan metode kuantitatif dengan menggunakan instrumen penelitian berupa kuesioner. Responden pada penelitian ini sebanyak 162 karyawan tetap PT Waskita Karya Persero Tbk. kantor pusat yang telah bekerja minimal satu tahun. Data penelitian ini dianalisis menggunakan statistik deskriptif dan statistik inferensial. Hasil penelitian ini menujukkan bahwa perceived organizational support memiliki pengaruh yang negatif dengan tingkatan sedang terhadap turnover intention karyawan PT Waskita Karya Persero Tbk. ...... This research aims to analyze the effect of perceived organizational support on turnover intention on employees of PT Waskita Karya Persero Tbk. The perceived organizational support variables measured by using concept from Rhoades, Eisenberger, and Armeli, which consisted of 3 dimensions Fair Organizational Procedures, Supervisor Support, and Favorable Rewards Job Conditions, all three dimensions were downgraded to 36 indicators. Meanwhile, the turnover intention variables are measured based on Mobley, Horner, and Hollinsworth theories, with 6 dimensions, the dimensions are Thought of Quitting, Evaluation of Expected Utility of Search, Intention to Search, Search, Evaluation of Alternatives, and Intention to Quit. This research uses quantitative method by using questionnaire as a research instrument. Respondents in this research was 162 permanent employees of PT Waskita Karya Persero Tbk. head office that have worked for at least one year. The data of this study were analyzed using descriptive statistics and inferential statistics. The results of this study indicate that perceived organizational support has a negative effect with the level of moderate to employees turnover intention at PT Waskita Karya Persero Tbk.

Abstrak :
Penelitian ini dilakukan untuk mengetahui adanya pengaruh role conflict terhadap perceived organizational support pada karyawan PT ABC. Berdasarkan hasil identifikasi masalah organisasi, para karyawan menampilkan role conflict, terutama inter-sender role conflict yang tinggi dan hal tersebut dianggap menjadi salah satu faktor yag menghambat munculnya perceived organizational support pada karyawan PT ABC. Alat pengumpul data yang digunakan adalah kuisioner Role Conflict (Rizzo, Haouse, Lirtzman, 1970) dan Survey of Perceived Organizational Support (Eisenberger, Huntington, Hutchison, & Sowa, 1986). Responden berjumlah 118 karyawan dari empat direktorat di PT ABC yang diambil secara random. Hasil uji regresi menunjukkan bahwa role conflict terbukti secara signifikan memengaruhi perceived organizational support (r = -.512, R2 = .262, p < .05). Artinya, penurunan role conflict dapat memunculkan terjadinya peningkatan pada perceived organizational support. Intervensi untuk menurunkan role conflict terutama inter-sender role conflict yang terjadi pada PT ABC dilakukan melalui pelatihan komunikasi asertif pada atasan maupun bawahan. Uji perbedaan sebelum dan sesudah pelatihan menunjukkan peningkatan yang signifikan pada role conflict dan perceived organizational support pada karyawan PT ABC. Dengan demikian, maka pelatihan komunikasi asertif disarankan untuk dijadikan kegiatan untuk menurunkan role conflict, terutama inter-sender role conflict pada karyawan PT ABC. ......This study aims to determine the effect of role conflict on perceived organizational support on employees of PT ABC. Based on identification of organizational problems, employee indicate a high role conflict, especially inter-sender role conflict and it is considered to be the one of factors that inhibit perceived organizational support on employee of PT ABC. Role conflict and perceived organizational support was measured by Role Conflict Questionnaire (Rizzo, Haouse, Lirtzman, 1970) and Survey of Perceived Organizational Support Questionnaire (Eisenberger, Huntington, Hutchison, & Sowa, 1986). A total of 118 employees in four directorates PT ABC participated randomly in this study. Regression analysis result indicated that role conflict proven to significantly affect perceived organizational support (r = -.512, R2 = .262, p < .05). This result means that a decrease in role conflict causes an increase in perceived organizational support. Thus, the researcher concluded that the approriate intervention to decrease role conflict, especially inter-sender role conflict on employee of PT ABC was through assertive communication training between superior and subordinate. The difference between pre-test and post test result demonstrated a significant decrease in role conflict and increase perceived organizational support on employees of PT ABC. Hence, the assertive communication training should take place as a way to decrease role conflict, especially inter-sender role conflict of empleyees PT ABC.

Abstrak :
[ABSTRAK
Penelitian ini dilakukan untuk menganalisis pengaruh pay satisfaction dan perceived organizational support terhadap employee engagement di PT. XYZ. Responden penelitian ini berjumlah 135 karyawan di kantor pusat PT. XYZ. Metode penelitian menggunakan metode kuantitatif dengan uji regresi linier sederhana dan uji regresi linier berganda. Alat ukur yang digunakan pada penelitian ini adalah Pay Satisfaction Questionnaire (PSQ) yang dikembangkan oleh Heneman dan Schwab (1985), Survey of Perceived Organizational Support (SPOS) yang dikembangkan oleh Eisenberger, Huntington, Hutchison dan Sowa (1986) dan disederhanakan oleh Holt, Bartczak, Clark da Trent (2007), dan Utrecht Work Engagement Scale (UWES) yang dikembangkan oleh Schaufeli dan Bakker (2003) dan disederhanakan oleh Seppala, Mauno, Fedlt, Hakanen, Kinnunen, Tolvanen, dan Schaufeli (2008). Hasil penelitian menunjukkan bahwa pay satisfaction dan perceived organizational support berpengaruh positif dan signifikan terhadap employee engagement.

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ABSTRACT
This research was conducted to analyze the effect of pay satisfaction and perceived organizational support on employee engagement at PT. XYZ. Respondents of this research was 135 employees at the headquarters of PT. XYZ. The research method used quantitative methods with simple and multiple linear regression tests. This research used Pay Satisfaction Questionnaire (PSQ) developed by Heneman and Schwab (1985), the Survey of Perceived Organizational Support (SPOS) developed by Eisenberger, Huntington, Hutchison and Sowa (1986) and simplified by Holt, Bartczak, Clark da Trent (2007), and the Utrecht Work Engagement Scale (UWES) developed by Schaufeli and Bakker (2003) and simplified by Seppala, Mauno, Fedlt, Hakanen, Kinnunen, Tolvanen, and Schaufeli (2008). The result of this research showed that the pay satisfaction and perceived organizational support have significant and positive influence on employee engagement, This research was conducted to analyze the effect of pay satisfaction and perceived organizational support on employee engagement at PT. XYZ. Respondents of this research was 135 employees at the headquarters of PT. XYZ. The research method used quantitative methods with simple and multiple linear regression tests. This research used Pay Satisfaction Questionnaire (PSQ) developed by Heneman and Schwab (1985), the Survey of Perceived Organizational Support (SPOS) developed by Eisenberger, Huntington, Hutchison and Sowa (1986) and simplified by Holt, Bartczak, Clark da Trent (2007), and the Utrecht Work Engagement Scale (UWES) developed by Schaufeli and Bakker (2003) and simplified by Seppala, Mauno, Fedlt, Hakanen, Kinnunen, Tolvanen, and Schaufeli (2008). The result of this research showed that the pay satisfaction and perceived organizational support have significant and positive influence on employee engagement]

Abstrak :
Penelitian ini bertujuan untuk mengetahui pengaruh perceived organizational support terhadap komitmen untuk berubah pada karyawan di departemen editorial PT X. Instrumen penelitian menggunakan kuesioner komitmen untuk berubah dengan α = 0,848 dan kuesioner perceived organizational support dengan α = 0,929. Hasil uji regresi terhadap 48 responden menunjukkan komitmen untuk berubah dapat dijelaskan oleh 16,4% varians perceived organizational support (F(1, 46) = 9,020; p = 0,004; p < 0,05). Peneliti memberikan intervensi coaching kepada tujuh pasang atasan-bawahan. Berdasarkan uji beda diketahui bahwa terdapat perbedaan mean yang signifikan antara skor perceived organizational support sebelum dan sesudah intervensi (t = -5,461; p = 0,002; p < 0,05). Selain itu, juga terdapat perbedaan mean yang signifikan antara skor komitmen untuk berubah sebelum dan sesudah intervensi (t = -3,959; p = 0,007; p < 0,05). Oleh karena itu, dapat disimpulkan bahwa intervensi coaching yang diberikan efektif dalam meningkatkan perceived organizational support dan komitmen untuk berubah. ......This research aimed to investigate the effect of perceived organizational support towards commitment to change on the editorial employees in PT X. This research used commitment to change scale with α = .848 and perceived organizational support scale with α = .929. The regression analysis on 48 respondents showed that commitment to change can be explained by perceived organizational support as much as 16.4% (F(1, 46) = 9.020; p = .004; p < .05). Researcher gave coaching intervention to seven-pair of leader-subordinate. Results showed that there was a significant mean difference between perceived organizational support score before and after intervention was given (t = -5.461; p = .002; p < .05). Also there was a significant mean difference between commitment to change score before and after intervention was given (t = -3.959; p = .007; p < .05). Therefore, it?s concluded that coaching intervention was effective in increasing perceived organizational support and commitment to change.

Abstrak :
Penelitian ini bertujuan untuk melihat hubungan antara perceived organizational support dan kepuasan kerja pada perawat. Penelitian ini dilakukan di salah satu rumah sakit swasta di daerah Jakarta Pusat. Responden dalam penelitian ini merupakan perawat dengan jumlah 47 orang. Penelitian ini dilakukan dengan pendekatan kuantitatif, dimana partisipan diminta untuk mengisi kuesioner kepuasan kerja (Job Satisfaction Survey) dan perceived organizational support (Survey of Perceived Organization Support). Dari hasil penelitian, diketahui bahwa terdapat hubungan yang signifikan antara perceived organizational support dan kepuasan kerja sebesar .68 pada level of significant .01. Untuk meningkatkan perceived organizational support, peneliti melakukan sosialisasi penilaian kinerja dengan harapan sosialisasi tersebut dapat meningkatkan kepuasan kerja. Dari hasil sosialisasi, diketahui bahwa penilaian kinerja berupa paper and pencil yang direkomendasikan dirasakan cukup efektif, namun saat ini belum dapat diimplementasikan. ......This study aimed to examine the relationship between perceived organizational support and job satisfaction of nurses. This study was conducted in one of private hospital in Central Jakarta. Forty-seven nurses were involved as samples in this research. This research was conducted with quantitative approach, in which participants were asked to fill out questionnaire of job satisfaction (Spector's Job Satisfaction Survey) and perceived organizational support (Eisenberger's Survey of Perceived Organizational Support). Based on the result of the research, it was known that there is a significant relationship between perceived organizational support and job satisfaction (r=.68; level of significant .01). For increasing perceived organizational support, researcher gave intervention about performance appraisal socialization which hopefully could improve job satisfaction. The evaluation about this intervention is paper and pencil based performance appraisal was effective enough, but it can't be implemented at this time.