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Abstrak :
ABSTRACT
Due to the prolonged economics crisis, the companies in Indonesia have to think about the survival steps. The productivity, which is ultimately come from the human resources, has to be retained. The productivity is influenced by the moral and the spirit of the entire employees which is principally attributed to the job satisfaction.

This report of study has tried to simply measure the degree of employees job satisfaction (dependent variable) at PT.SBS, a pharmaceutical company in Tambun, West Java (20 km east of Jakarta). All of the 538 employees, ranging from the level of workers to supervisor, were given a set of questionnaire containing 8 components of Quality Work Life/QWL (independent variables), i.e., opportunity to develop capacity, growth and security, social integration, fair and adequate compensaln, constitutionalism, safe and healthy work environment, total life space, and social relevance.

The questionnaire consists of 10 demographic questions (age, sex, educational level, etc) And 29 main questions. The main question has to be answer by choosing the 7 options of Likert's scale (from l=extremely disagree to 7=strongly agree). The job satisfaction score is the sum of the mam question value. After 5 days, 461 questionnaires out of 504 questionnaires received were statistically analysed by using the program SPSS 7.5 for Windows. First, the frequencies of demographic data, dependent variable, and independent variables. Second, cross tabulation of demographic data (no 1-10) toward job satisfaction score. Third, Chi-square tests, for analysing the dependencies between variables. And finally, the Pearson correlation tests, for analysing the correlation of the demographic data toward job satisfaction.

This study has shown that, in general, the respondents perceived a slight satisfaction on their job. Their jobs have never bothered their personal/extra work affair. They neither satisfied nor dissatisfied (neutral) of their salary earned. But they still express their grateful of not being a jobless.

Job satisfaction is related to the employee's age. .The older, the higher (positively correlated). The departments where they being stationed, could influence their sense of satisfaction. The personnel department seems to be the most favorable. Meanwhile, the QC department is the most unfavorable. Job satisfaction is also depends on the employee's job/position. The security officer and the administration officer indicated the higher satisfaction. But the leader position (supervisor and group leader) shown lower satisfaction. ABSTRACT
A cause de la crise economique, il faut que les entfeprises indonesiennes reflechissent aux mesures pour survivre. La productivite qui est determinee par la ressource humaine doit etre preserve. La productivite est influencee par le moral et I esprit de tout les employee qui est determinee fondamentalement par la satisfaction au travail.

Ce rapport detude essaye de mesurer simplement de degre de satisfaction au travail des employes (variable dependante) chez PT.SBS, une entreprise pharmaceutique a Tambun, ouest Java (20 km Test de Jakarta). Tout les 538 employes, de niveau ouvrier superviseur, ont regu un questionnaire qui contient 8 composants de Quality Work Life / QWL (qualite de vie au travail = variables independante) cesadire : I opportunite d ameliorer sa capacite, croissance et securite, Iintegration ociale, reniuneration juste et suffisant, constitutionalisme, securite et sante de Ienvironement de travail, espace de vie, et relevance sociale.

Le questionnaire contient 10 questions demographiques (age, sexe, niveau de formation, etc) et 29 questions essentielles. Les questions essentielles doivent etre repondues en choissant le 7 option de I echelle de Likert (de l extremement pas daccord 7 extremement d accord). Le chifffe de la satisfaction au travail est le somme de la valeur des questions essentielles.

Apres 5 jours, 461 questionnaires de 504 questionnaires reu ont ete analyses statistiquement en utilisant le logiciel SPSS 7.5 pour Windows. Dabord, la frequence des donnees demographiques, des variable dependant, et des variables independantes. Puis, le tableau croise des donnes demographiques (numero 1 10) visavis du chiffre dela satisfaction de travail. Ensuite, un test chicarre, pour analyser la dependances entre les variables. Enfm, le test de Pearson correlation, pour analyser la correlation de la donnee demographique vis a vis de la salisEiction au travail.

Cette etude a montree que, en general, les repondants sentent peu de satisfaction au travail. Leur travail ne derangent jamais leurs affaires personnelles endehor du travail Ils ne sont pas ni satisfaits ni unsatisfaits (neutrales) des salaires obtenus, Mais ils expriment toujours leur gratitude de ne pas etre la chomeurs. La satisfaction au travail est reliee a Iage de remployc (correlation positive). Le departement ou ils sont installes, pent influencer leur sensation de la satisfaction. Le departement du Personnelles a I air tre le plus favorable. Cependant, le departement de Controle de Qualite a Iair d etre le plus defavorable.

La satisfacton au travail eSt aussi dependante de la tache/position des employes. Lagent de securite et Iadministration se montrent plus satisfaits Mais les leaders (superviseur et leader dequipe) mbntrent moins de satisfaction.