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"Latar Belakang : Pandemi COVID-19 telah berdampak langsung terhadap pelayanan rumah sakit, terutama rumah sakit yang menyelenggarakan pelayanan COVID-19. Banyak rumah Sakit mengalami masalah keuangan. Hal ini disebabkan penurunan angka kunjungan pasien, baik rawat jalan maupun rawat inap ke rumah sakit. Di samping itu pengeluaran rumah sakit justru semakin meningkat karena besarnya biaya operasional untuk penanganan pasien COVID-19. Pembiayaan pasien yang dirawat dengan Penyakit Infeksi Emerging (PIE) tertentu termasuk infeksi COVID-19 dapat diklaim ke Kementerian Kesehatan melalui Dirjen Pelayanan Kesehatan. Beban rumah sakit yang menangani pasien COVID-19 semakin tinggi ketika dalam pelaksanaannya banyak didapatkan kendala pada saat pengajuan klaim tersebut. Klaim dispute merupakan klaim yang setelah dilakukan verifikasi oleh BPJS Kesehatan terdapat ketidaksesuaian antara RS dan BPJS Kesehatan.Metode : Penelitian ini merupakan penelitian kualitatif dengan pendekatan studi kasus dengan cara mengumpulkan data melalui wawancara mendalam atau observasi. Penelitian ini dilakukan di RSUD HM Rabain pada bulan Juli – September 2022. Informan merupakan pejabat struktural dan fungsional yang terlibat langsung dalam proses penyelesaian dispute klaim pasien covid 19 di RSUD HM Rabain.Hasil : terdapat 127 klaim dispute pasien COVID-19, sebanyak 124 klaim (97,64%) berhasil dibayarkan, sedangkan sebanyak 3 klaim (2,36%) tidak berhasil dibayarkan. Faktor input yang berpengaruh dalam terjadinya klaim dispute COVID-19 adalah jumlah petugas yang kurang, tempat kerja yang belum optimal, belum ada insentif untuk petugas klaim, aplikasi yang terjadi gangguan. Sedangkan faktor proses yang mempengaruhi terjadinya klaim dispute adalah : belum ada perencanaan, SOP maupun kebijakan rumah sakit untuk penyelesaian dispute klaim, pemeriksaan penunjang pasien kritis sering terlewat, belum dilakukan verifikasi berkas, pelaksanaan revisi klaim menunggu tim TPKD dan evaluasi belum dilakukan secara periodik dan kontinu.Kesimpulan : Faktor input, proses dan output berperan dalam terjadinya klaim dispute pasien COVID-19 di RSUD HM Rabain Muara Enim. Penyelesaian klaim dispute di RSUD HM Rabain tahun 2021 telah diselesaikan. Karakteristik klaim pending BPJS mirip seperti klaim dispute COVID-19 sehingga rekomendasi penelitian ini dapat dipakai untuk mengurangi klaim pending BPJS. Upaya yang dapat dilakukan Rumah Sakit antara lain membuat kebijakan dan SOP pengajuan Klaim COVID-19, menambah jumlah koder, meningkatkan kompetensi verifikator, melengkapi dan meperbaiki saran, prasana dan sistem infromasi Rumah Sakit.

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Background: COVID-19 pandemic has given a direct impact on hospital health services, mainly on those who administered COVID-19 services. Financial problem has been an issue to a lot of hospitals. This is due to lower rate of patient visit, both outpatients and inpatients visit. Furthermore, the hospital outcome keeps increasing since operational cost for COVID-19 patient is awfully expensive. Financing of inpatients with certain Emerging Infection Diseases (EIDs) including COVID-19 infection can be claimed by Health Ministry via director of health services. However, in execution, there are many difficulties in proposing those claims which give a burden build up for hospitals who administered COVID-19 services. Dispute claim is a claim which has discrepancy between the hospital and BPJS Kesehatan after the claim has been verified by BPJS Kesehatan. Method: This research is qualitative research with case study approach by collecting data from deep interview or observation. The current research was implemented in RSUD HM Rabain during July – September 2022. Informant is a structural and functional placeman who got involved directly in the process of resolving COVID-19 patients’ dispute claim in RSUD HM Rabain.

Results: There are 127 dispute claims submitted from total of 590 COVID-19 paitents’ claims. As much as 124 claims (97,64%) were paid successfully, while the rest of 3 claims (2,36%) were failed. Input factors of COVID-19 dispute claims are lack of employee, inadequate working place, there is no incentive for claim officers, and application technical difficulties. Moreover, process factors which affect dispute claims are lack of planning, SOP, and hospital policy on settling dispute claims, missed of supporting examination on critical patients, unverified documents, await of TKPD (Tim Penyelesaian Klaim Dispute) officer for claim revision, and lack of periodical and continuous evaluation.Conclusion: Input, process, and output factors have a great impact on COVID-19 patients dispute claims in RSUD HM Rabain Muara Enim. Refinement of those variables is needed to fluent the claims and dispute claims resolution process. Considering the similar characteristics between BPJS pending claim and COVID-19 dispute claim, the current research recommendation can be also used to reduce incidents of BPJS pending claim."

"Pelayanan kesehatan di Rumah Sakit Membutuhkan Bahan dan Alat Kesehatan Habis Pakai, Stok yang cukup memberikan keleluasan dalam melakukan tindakan ataupun pengobatan yang dibutuhkan oleh pasien , terutama untuk Bahan dan Alat Kesehatan Habis Pakai yang berhubungan dengan Covid – 19 yang masuk kelompok AV diharapkan tidak pernah terjadi kekosongan stok.Dibutuhkan analisis khusus untuk mengelompokkan Bahan dan Alat Kesehatan Habis Pakai menjadi kelompok – kelompok yang dapat dilihat proses pengendalian persediannya. Penelitian ini bertujuan untuk mengklasifikasikan Bahan dan Alat Kesehatan Habis Pakai dalam kelompok yang tepat, kemudian memilihkan metode pengendalian persediaannya. Desain penelitian ini adalah penelitian Operational Research , analisis yang digunakan adalah deskriptif analitik. Hasil Penelitian ini menunjukkan bahwa dari Analisis ABC Indeks Kritis dan VEN didapatkan kelompok AV berjumlah 23 item , dimana 13 item diantaranya merupakan BAHP untuk kebutuhan terkait Covid -19. Hasil penghitungan pengendalian persediaannya dengan metode Economic order Quantity (EOQ) dan Reorder Point (ROP) menunjukkan hasil angka yang dapat digunakan sebagai acuan dalam menjaga stok tetap terjaga. Rumah Sakit Awal Bros Ujung Batu belum memiliki sistem pengendalian persediaan yang akurat, sehingga dirasa perlu untuk menggunakan metode pengendalian persediaan agar tidak pernah terjadi kekurangan atau kosong stok.

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Health services in hospitals require consumable medical materials and devices, sufficient stock to provide flexibility in carrying out the actions or treatment needed by patients, especially for consumable medical materials and devices related to Covid - 19 which are included in the AV group, it is hoped that this will never happen stock void. Special analysis is needed to classify Ingredients and Medical Consumables into groups that can be seen the process of controlling their supplies. This study aims to classify consumable medical materials and devices into the right groups, then choose the inventory control method. Design of this research is Operational Research, the analysis used is descriptive analytic. The results of this study indicate that from the ABC Critical Index and VEN analysis, it is found that the AV group consists of 23 items, of which 13 items are consumable medical materials and devices for Covid-19 related needs. The results of the calculation of inventory control using the Economic Order Quantity (EOQ) and Reorder Point (ROP) methods show the results of numbers that can be used as a reference in keeping stocks in check. Awal Bros Hospital in Ujung Batu does not yet have an accurate inventory control system, so it is necessary to use an inventory control method so that there is never a shortage or empty stock."

"Studi ini memberikan pemahaman komprehensif tentang periklanan online UKM adopsi sebelum dan selama Pandemi Covid-19. Di antara sampel homogen bertujuan UKM di Belanda, kami menemukan bahwa sebelum pandemi, UKM masih perlu ditingkatkan tentang pengetahuan tentang manfaat potensial dari periklanan online. Manfaat, bagaimanapun, miliki menjadi lebih jelas bagi UKM di tengah pandemi. Kami menunjukkan UKM dengan manajer yang tinggi kesadaran dan periklanan online yang intens dalam lanskap kompetitif dan konsumen mereka perilaku lebih cenderung mengadopsi periklanan online; namun, UKM dengan teknologi rendah, manusia, dan sumber daya keuangan cenderung tidak melakukannya. Kami juga menemukan situs web perusahaan, social media, dan iklan video online sebagai alat periklanan online paling efektif untuk UKM. Untuk Sepengetahuan penulis terbaik, makalah ini adalah yang pertama memberikan kontribusi untuk menangkap efek Covid-19 Pandemi pada iklan online UKM di Belanda.

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This study provides a comprehensive understanding of SMEs’ online advertising adoption before and during the Covid-19 Pandemic. Among a purposive homogenous sample of SMEs in the Netherlands, we find that previous to the pandemic, SMEs still need to improve on the knowledge of the potential benefits of online advertising. The benefits, however, have become more apparent for SMEs amid the pandemic. We show that SMEs with high manager awareness and intense online advertising within their competitive landscape and consumer behavior are more likely to adopt online advertising; yet, SMEs with low technological, human, and financial resources are less likely to do so. We also find that company websites, social media, and online video advertising as the most effective online advertising tools for SMEs. To the best of the author’s knowledge, this paper is the first contributing to capture the effects of Covid-19 Pandemic on SMEs’ online advertising in the Netherlands in the NetherlandsThis study provides a comprehensive understanding of SMEs’ online advertising adoption before and during the Covid-19 Pandemic. Among a purposive homogenous sample of SMEs in the Netherlands, we find that previous to the pandemic, SMEs still need to improve on the knowledge of the potential benefits of online advertising. The benefits, however, have become more apparent for SMEs amid the pandemic. We show that SMEs with high manager awareness and intense online advertising within their competitive landscape and consumer behavior are more likely to adopt online advertising; yet, SMEs with low technological, human, and financial resources are less likely to do so. We also find that company websites, social media, and online video advertising as the most effective online advertising tools for SMEs. To the best of the author’s knowledge, this paper is the first contributing to capture the effects of Covid-19 Pandemic on SMEs’ online advertising in the Netherlands.This study provides a comprehensive understanding of SMEs’ online advertising adoption before and during the Covid-19 Pandemic. Among a purposive homogenous sample of SMEs in the Netherlands, we find that previous to the pandemic, SMEs still need to improve on the knowledge of the potential benefits of online advertising. The benefits, however, have become more apparent for SMEs amid the pandemic. We show that SMEs with high manager awareness and intense online advertising within their competitive landscape and consumer behavior are more likely to adopt online advertising; yet, SMEs with low technological, human, and financial resources are less likely to do so. We also find that company websites, social media, and online video advertising as the most effective online advertising tools for SMEs. To the best of the author’s knowledge, this paper is the first contributing to capture the effects of Covid-19 Pandemic on SMEs’ online advertising in the Netherlands.

This study provides a comprehensive understanding of SMEs’ online advertising adoption before and during the Covid-19 Pandemic. Among a purposive homogenous sample of SMEs in the Netherlands, we find that previous to the pandemic, SMEs still need to improve on the knowledge of the potential benefits of online advertising. The benefits, however, have become more apparent for SMEs amid the pandemic. We show that SMEs with high manager awareness and intense online advertising within their competitive landscape and consumer behavior are more likely to adopt online advertising; yet, SMEs with low technological, human, and financial resources are less likely to do so. We also find that company websites, social media, and online video advertising as the most effective online advertising tools for SMEs. To the best of the author’s knowledge, this paper is the first contributing to capture the effects of Covid-19 Pandemic on SMEs’ online advertising in the Netherlands."

"Pendahuluan : Gangguan menstruasi berhubungan dengan banyak faktor determinan diantaranya adalah faktor antropometri, aktivitas fisik, gaya hidup dan makanan. Saat pandemi COVID 19 terdapat perubahan pola hidup dan pola makan akibat pergerakan masyarakat yang terbatas sebagai upaya untuk memutus rantai penularan dan proses belajar yang hanya dapat diakses dari rumah masing masing. Belum diketahui apakah perubahan pola aktivitas dari siswi yang berkaitan dengan belajar dari rumah dapat mengakibatkan gangguan menstruasi. Sehingga kami melakukan penelitian untuk melihat apakah terdapat hubungan antara perubahan pola hidup tersebut dan gangguan menstruasi pada populasi remaja SMA di Jakarta selama pandemi.Metode Penelitian : Studi survey deskriptif terhadap remaja SMA yang dilanjutkan dengan analisis perbandingan internalHasil : Penelitian dilakukan dari November 2020 – Januari 2021 di 6 SMA di Jakarta, total sebanyak 923 remaja wanita berusia 14 – 19 tahun berpartisipasi dalam penelitian ini yang kemudian dibagi menjadi 2 kelompok berdasarkan gangguan menstruasi mereka. Gangguan menstruasi 591 (64%) dan tanpa gangguan menstruasi 332 (36%). Dibandingkan dengan kelompok remaja wanita tanpa ganguan menstruasi maka kelompok remaja wanita dengan gangguan menstruasi menunjukkan aktivitas fisik yang kurang (<600 MET) (OR = 0,79, 95% IK = 0,129 – 1,069) lingkar pinggang > 73,25 cm (OR = 8,87, 95% IK = 5,61 – 14,01), asupan kalori > 1665 cal (OR = 4,94, 95% IK = 3,04 – 8,01) dan asupan lemak > 38,5 gram (OR = 54,18, 95% IK = 32,74 – 89,68). Sedangkan skor akne tinggi ( p = 0,327), kualitas tidur kurang (p=0,211), indeks massa tubuh tinggi (p=0,459), asupan vitamin B1 dan B6 rendah (p=0,291), asupan serat rendah (p=0,093), asupan besi rendah (p=0,249) dan kurangnya waktu tidur (p=0,962) tidak berhubungan dengan gangguan menstruasi. Kesimpulan : Penurunan aktivitas fisik, pola makan yang kurang baik, besarnya lingkar pinggang mempengaruhi gangguan menstruasi dan asupan lemak yang tinggi merupakan faktor penentu utama terjadinya gangguan menstruasi siswi SMA di Jakarta selama pandemi COVID 19

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Background: Menstrual disorders are associated with many determinant factors including anthropometry, physical activity, lifestyle and food intake. During the COVID 19 pandemic there were changes in lifestyle and eating habit due to limited movement of people in an effort to break the chain of transmission and learning process that can only be accessed from their homes. It is not yet known whether changes in activity patterns of students related to learning from home can result in menstrual disorders. So we conducted a study to see if there is a link between these lifestyle changes and menstrual disorders in the high school youth population in Jakarta during the pandemic.

Research Method : Descriptive survey study of high school adolescents followed by internal comparison analysis

Results: The study was conducted from November 2020 – January 2021 at 6 high schools in Jakarta, a total of 923 teenage girls aged 14 - 19 years participated in this study which was then divided into 2 groups based on their menstrual disorders. Menstrual disorders 591 (64%) and without menstrual disorders 332 (36%). Compared to the group of adolescent women without menstruation, the group of adolescent women with menstrual disorders showed less physical activity (<600 MET) (OR = 0.79, 95% IK = 0.129 – 1.069) waist circumference > 73.25 cm (OR = 8.87, 95% IK = 5.61 – 14.01), caloric intake > 1665 cal (OR = 4.94, 95% IK = 3.04 – 8.01) and fat intake > 38.5 grams (OR = 54.18, 95% IK = 32.74 – 89.68). While the high acne score

( p = 0.327), low sleep quality (p= 0.211), high body mass index (p=0.459), low intake of vitamin B1 and B6 (p = 0.291), low fiber intake (p = 0.093), low iron intake (p = 0.249) and low sleep duration (p = 0.962) are not related to menstrual disorders.

Conclusion: Decreased physical activity, poor diet, large waist circumference affect menstrual disorders and high fat intake is the main determining factor of the occurrence of menstrual disorders of high school students in Jakarta during the COVID 19 pandemic"

"Kebijakan Pembatasan kegiatan masyarakat selama masa pandemik Convid-19 telah memaksa  dilaksanakan kebijakan WFH (work from home) dan LFH (learn from home). Kebijakan tersebut tidak menyurutkan terjadinya tawuran antar kelompok bahkan justru mengalami peningkatan. Penelitian ini dilakukan terkait dengan pokok permasalahan  mengenai implementasi pemolisian masyarakat oleh Polres Metro Jakarta Timur Polda Metro Jaya yang belum signifikan dalam menanggulangi tawuran antar kelompok di masa pandemi Covid-19. Pertanyaan penelitian ini bagaimana implementasi pemolisian masyarakat di wilayah hukum Polres Metro Jakarta Timur Polda Metro Jaya dapat menanggulangi tawuran antar kelompok di masa pandemi Covid-19. Tujuan penelitian ini adalah untuk menggambarkan sekaligus menjelaskan implementasi pemolisian masyarakat dalam menanggulangi tawuran antar kelompok di masa pandemi Covid-19. Secara teoritis dan praktis tujuan penelitian ini adalah untuk berkontribusi pada perkembangan ilmu pengetahuan, dan menjadi dasar keahlian akademik bagi peneliti mengenai konsep dan implementasi pemolisian masyarakat dalam penanggulangan tawuran antar kelompok masyarakat dalam konteks di masa pandemi Covid-19. Adapun teori dan konsep yang digunakan dalam  penelitian ini yaitu, teori peran, teori strategi, teori kebijakan publik, teori implementasi, konsep pemolisian masyarakat, partisipasi masyarakat dan windows broken theory, teori kontrol sosial, teori konflik, dan teori solidaritas. Metode Penelitian yang digunakan adalah pendekatan analisis deskripftif. Adapun kesimpulan temuan penelitian ini yaitu implementasi Polmas dalam penanganan tawuran di wilayah hukum Polres Metro Jakarta Timur pada masa pandemi Covid-19 ditinjau dari aspek kebijakan, filosofi, pelaksanaan dan evaluasi, dengan program meliputi pembentukan satgas anti tawuran, program kongkow dengan Kapolres, program pembuatan WA Group dan program seribu portal, program polisi RW. Sementara faktor penyebab belum signifikannya implementasi Polmas dikarenakan banyaknya personel yang terpapar virus Covid-19, sehingga personel lebih terkonsentrasi dalam penanganan Covid, dan lemahnya partisipasi masyarakat serta dukungan anggaran, sarana dan prasarana yang terbatas. Implementasi Polmas tersebut, mengacu pada Peraturan Kapolri No. 3 tahun 2015 tentang Polmas.

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The presence of policies to restrict community activities has forced the implementation of WFH (work from home) and LFH (learn from home) policies. The policies, however, do not reduce the incident of brawls among community groups. There has even been an increase regarding the number of such incidents. The main problem of the research is that the implementation of community policing held by East Jakarta Metropolitan Police Resort has not significantly been able to handle brawls among community groups during the Covid-19 pandemic. The question of research is how the implementation of community policing in the jurisdiction of the East Jakarta Metropolitan Police in handling brawls among communities groups during the Covid-19 pandemic. The purpose of the study is to describe as well as explain the implementation of community policing in handling brawls among communities groups during the Covid-19 pandemic. Theoretically and practically, the research will contribute to science development  and  become the basis  of academic skills  for researchers on  the concept and implementation of community policing in handling brawls among community groups during the Covid-19 pandemic. The author employs various theories and concepts, such as role theory, strategy theory, public policy theory, implementation theory, concept of community policing, community participation, broken  window  theory,  social  control  theory,  conflict  theory,  and  solidarity theory. The author also employs the qualitative approach with descriptive analysis method. The results of the research reveal that community policing viewed from the  aspects  of  policy,  philosophy,  implementation,  and  evaluation  has  been applied in the forms of establishing anti-brawl task forces, hanging out program with the Head of Metro Police Resort, creating WhatsApp groups, one thousand portal programs, and police neighbourhood programs. Such implementations have not been significant because there are many personnel being infected by Covid-

19, there are more personnel focusing on handling Covid-19, the participation of communities is weak, and the support of budget as well as structures and infrastructures are weak. The implementation of community policing should refer to the National Police Chief Regulation Number 3/2015 regarding Community Policing."

"Menurut data WHO 2018, angka kejadian stunted mencapai 21,9% yang berarti sekitar 140 juta anak di dunia mengalami kejadian stunted. Prevalensi stunted di Indonesia pada tahun 2018 mencapai 30,8%. Artinya, kejadian stunted diderita oleh sekitar 7,3 juta anak Indonesia. Pandemi Covid 19 yang terjadi sejak 2020 menyebabkan banyak perubahan pola kondisi sosial ekonomi pada masyarakat, yang tentu saja mempengaruhi kemampuan orang tua menyediakan makanan yang bergizi untuk memenuhi kebutuhan asupan nutrisi anak. Jika kecukupan zat gizi inadekuat, proses metabolisme tubuh dapat terganggu dan akan menyebabkan terhambatnya proses pembentukan sel atau jaringan dalam tubuh yang selanjutnya menjadi stunted. Salah satu nutrisi yang harus tercukupi adalah zat besi. Tujuan penelitian ini adalah untuk mengetahui perbedaan asupan dan status besi pada anak stunted dan non stunted pada anak usia 24 – 35 bulan pada masa pandemi Covid-19 di Jakarta. Metode penelitian yang digunakan adalah potong lintang komparatif menggunakan data sekunder dari 77 anak usia 24 – 35 bulan di Puskesmas Kampung Melayu, Jakarta Timur pada bulan September sampai dengan Oktober 2020. Data karakteristik subjek diambil dengan kuesioner. Data asupan zat besi, kalori dan protein didapat dengan metode semikuantitatif Food Frequency Questionnaire. Dilakukan pemeriksaan antropometri dan laboratorium untuk kadar hemoglobin, ferritin dan hs–CRP. Analisis bivariat t tidak berpasangan digunakan untuk mengetahui perbedaan kadar Hb antara anak stunted dan non-stunted, dan uji Mann-Whitney untuk mengetahui perbedaan asupan besi dan kadar ferritin antara anak stunted dan non-stunted, dengan batas kemaknaan p<0,05. Didapatkan perbedaan rerata yang bermakna kadar Hb (9,91±1,93 g/dL kelompok stunted dan 12,18±1,20 g/dL kelompok non-stunted, p<0,001) dan kadar ferritin (4,9 (1,5 - 67,4) μg/L kelompok stunted dan (26,8 (1,6 - 91,1) μg/Lkelompok non-stunted, p<0,001). Asupan besi tidak terdapat perbedaan bermakna di antara kedua kelompok (8,85 (1,5 -74) mg kelompok stunted dan 11,1 (1,9 - 118,6) mg kelompok non-stunted, p = 0,676). Hasil analisis menemukan Kadar Hb dan ferritin anak stunted lebih rendah dibandingkan pada anak non-stunted.

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According to WHO 2018 data, the stunted incidence rate reached 21.9%, which means that around 140 million children in the world experienced stunted events. The prevalence of stunted in Indonesia in 2018 reached 30.8%. This means that around 7.3 million Indonesian children are stunted. Since 2020, the Covid 19 pandemi has caused many changes in the pattern of socioeconomic conditions in society, which, of course, affects parents' ability to provide nutritious food to meet the nutritional needs of their children. If nutrients are insufficient, the body's metabolic processes will be disrupted, and the process of forming cells or tissues in the body will be inhibited, causing growth to be stunted. Iron is one of the nutrients that must be met. The goal of this study was to see if there were any differences in iron intake and status between stunted and non-stunted children aged 24-35 months during the Covid-19 pandemi in Jakarta. From September to October 2020, 77 children aged 24-35 months were studied in a cross-sectional comparative study using secondary data at the Kampung Melayu Health Center in East Jakarta. A questionnaire was used to collect data on the subjects' characteristics. Data on iron, calorie and protein intake were taken using the semi-quantitative Food Frequency Questionnaire method. Anthropometric and laboratory examinations were performed for hemoglobin, ferritin and hs-CRP levels. Independent sample t-test was used to determine differences in Hb levels between stunted and non-stunted children, and the Mann-Whitney test to determine differences in iron intake and ferritin levels between stunted and non-stunted children, using a significance limit of p < 0.05. There was a significant difference in Hb levels (9.91±1.93 g/dL in the stunted group and 12.18±1.20 g/dL in the non-stunted group, p<0.001) and ferritin levels (4.9 (1.5 - 67.4) μg/L in the stunted group and (26.8 (1.6 -91.1) μg/L in the non-stunted group, p<0.001) There was no significant difference in iron intake between the two groups (8.85 (1.5-74) mg in the stunted group and 11.1 (1.9 - 118.6) mg in the non-stunted group, p = 0.676. The results of the analysis found Hb and ferritin levels in stunted children were lower than in non-stunted children"

"Latar Belakang: Pandemi Covid 19 telah menyebabkan turbulensi bagi rumah sakit, RSUD Cengkareng ditunjuk menjadi rumah sakit rujukan Covid 19 secara penuh, dengan adanya perubahan layanan dapat terjadi perubahan pada kinerja baik layanan dan kinerja non layanan di rumah sakit. Tujuan: Penelitian ini bertujuan mengetahui adanya dampak pandemi Covid 19 terhadap kinerja RSUD Cengkareng tahun 2019, 2020 dan 2021 menggunakan metode penilaian kinerja Balanced Scorecard.Metode: Penelitian ini menggunakan metode studi kasus di RSUD Cengkareng , data didapat dari data primer yaitu dari wawancara mendalam kepada informan terpilih, dan data sekunder dari telaah dokumen.Hasil : Dari penelitian diketahui dari perspektif proses bisnis internal terdapat penurunan capaian indikator kinerja pelayanan dan peningkatan kemampuan melakukan inovasi. Dari perspektif pembelajaran dan pertumbuhan diketahui adanya peningkatan retensi karyawan, kepuasan kerja karyawan dan produktivitas karyawan namun penurunan dari capaian jam pelatihan karyawan. Dari perspektif pelanggan diketahui adanya penurunan kunjungan di IGD, Rawat Jalan dan Rawat Inap dan peningkatan retensi pelanggan. Pada perspektif finansial didapatkan peningkatan rasio keuangan dan pertumbuhan pendapatan serta penurunan tingkat pengeluaran.Kesimpulan: Dari penelitian ini bahwa pandemi Covid 19 telah memberikan dampak positif dan dampak negatif terhadap kinerja RSUD Cengkareng.

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Background: The Covid 19 pandemic has caused turbulence for hospitals, Cengkareng Hospital has been appointed as a full Covid 19 referral hospital, with changes in the performance of both services and non-service performance in hospitals.

Objective: This study aims to determine the impact of the Covid 19 pandemic in the performance of Cengkareng Hospital in 2019, 2020 and 2021 using Balanced Scorecard performance assessment method.

Method: This study uses a case study method at Cengkareng Hospital, data obtained from primary data, namely from in depth-interviews with selected informants, and secondary data from document reviews.

Result: From the research, it is known from the perspective of internal business processes that there is a decrease in the achievement of service performance indicators and increase in the ability to innovate. From the perspective of learning dan growth, it is known that there is an increase in employee retention, employee job satisfaction and employee productivity but decrease the achievement of employee training hours. From a customer perspective, it is known that there is a decrease in visits in the Emergency Room, Outpatient and Inpatient and an increase in customer retention. From a financial perspective, there is an increase in financial ratios and income growth as well as a decrease in the level of expenditure.

Conclusion: From this study that the Covid 19 pandemic has had positive impacts and negative impacts on the performance of Cengkareng Hospital."

"Dunia sedang dilanda pandemi virus COVID-19. Pemerintah di berbagai negara menetapkan protokol pembatasan untuk menghambat penyebaran virus COVID-19. Protokol tersebut membatasi akses ke pelayanan kesehatan, sistem pelayanan tatap muka di minimalisir. Hal tersebut memberikan dampak pada anak dengan autisme. Menurut Kaplan, pada anak dengan autisme gejala inti tidak bisa diobati dengan obat medis, akan tetapi dengan edukasi dan intervensi perilaku. Akan tetapi, sebelum pandemi, edukasi dan intervensi umumnya dilaksanakan dengan sistem tatap muka. Solusi dari masalah tersebut adalah penggunaan layanan kesehatan jarak jauh atau telehealth. Penelitian ini adalah penelitian yang membahas bagaimana penggunaan telehealth-telemedicine untuk intervensi pada kasus anak dengan autisme di masa pandemi COVID-19. Penelitian ini menggunakan metode literature review dengan menggunakan database Pubmed, Proquest, Sage Journal, dan Portal Garuda yang menghasilkan 9 artikel terinklusi. Penelitian terinklusi dilaksanakan pada rentang waktu dinyatakannya COVID-19 sebagai pandemi, yaitu tanggal 11 Maret 2020 hingga 1 Mei 2022. Hasil penelitian menunjukkan bahwa intervensi menghasilkan dampak pada anak dengan autisme berupa pengurangan perilaku yang ditargetkan, dan meningkatnya keterampilan. Selain itu pada cargeiver dijumpai peningkatan kepuasan dan persepsi mengenai pelayanan telehealth. Bagi penyedia layanan telehealth, dijumpai artikel yang menjelaskan tentang persepsi mengenai layanan telehealth tersebut. Berdasarkan temuan yang didapat, pelayanan telehealth di rekomendasikan bagi anak dengan autisme, para caregiver baik orang tua ataupun  bukan, penyedia jasa layanan juga di rekomendasikan jika ingin menyelenggarakan layanan telehealth berdasarkan temuan berupa tingkat kepuasan dan perkembangan yang muncul setelah intervensi. Sedangkan bagi pemerintah diharapkan mengembangkan kebijakan dan program terkait dengan telehealth terutama di masa pandemi, sehingga masyarakat yang membutuhkan tetap mendapat pelayanan yang dibutuhkan.

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The world is being hit by the COVID-19 pandemic. Governments in various countries set protocols for the spread of the COVID-19 virus. The protocol limits access to health services, the face-to-face service system is minimized. This has an impact on children with autism. According to Kaplan, children with autism symptoms cannot be treated with medical drugs, but with education and behavioral interventions. However, before the pandemic, education and intervention were generally carried out face-to-face. The solution to this problem is the use of remote health services or telehealth. This study is a study that discusses how telehealth is used for intervention in cases of children with autism during the COVID-19 pandemic. This study uses a literature review method using the Pubmed, Proquest, Sage Journal, and Garuda Portal databases which produces 9 included articles. Inclusive research was carried out during the time period that COVID-19 was declared a pandemic, namely March 11, 2020 to May 1, 2022. The results showed that the intervention had an impact on children with autism in the form of a reduction in targeted behavior and skills. In addition to the carrier, increased satisfaction and perception of telehealth services. For telehealth service providers, article explain the perception of the telehealth service. Based on the findings obtained, telehealth services are recommended for children with autism, caregivers, whether parents or not. Service providers are also recommended if they want to provide telehealth services based on the findings about the level of satisfaction and development that appears after the intervention. Meanwhile, the government is expected to develop policies and programs related to telehealth, especially during the pandemic, so that people in need can still receive the services they need."

"Penelitian ini menganalisis dampak penyebaran virus Covid 19 pada tingkat kemiskinan dan apakah terdapat dependensi spasial kemiskinan dan pada penyebaran virus Covid 19 serta kaitan pola penyebarannya antar kabupaten/kota di Provinsi Jawa Timur. Secara khusus, penelitian ini bertujuan untuk mengidentifikasi, memetakan, menganalisa kaitan pola penyebaran kemiskinan dan pola penyebaran virus Covid 19 serta mengestimasi dampak dari penyebaran virus Covid 19 pada tingkat kemiskinan. Analisis spasial dilakukan dengan menggunakan Moran’s I test, Local Indicator of Spatial Autocorrelation (LISA), dan Spatial Autoregressive Model. Hasil penelitian ini menunjukan tingkat kemiskinan memiliki pola sebaran mengelompok dan berpusat di kawasan Utara Provinsi Jawa Timur serta Pulau Madura. Penyebaran virus Covid 19 memusat di Kota Surabaya dan Kabupaten Sidoarjo pada tahun 2020 dan berpola relative random di tahun 2021. Dalam pola penyebaran keduanya, tidak memiliki keterkaitan yang spesifik namun dari hasil estimasi, peningkatan penyebaran virus Covid 19 signifikan mempengaruhi peningkatan jumlah penduduk miskin. Selain penyebaran virus Covid 19, tingkat penduduk miskin di wilayah tetangga juga berpengaruh signifikan pada jumlah penduduk miskin.

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This Study analyzes the impact of the spread of Covid 19 virus on poverty level and whether there is a spatial dependency on poverty and on the spread of the Covid 19 virus and the relationship between the patterns of distribution between regencies/cities in East Java Province. In particular, this study aims to identify, map, analyze the relationship between the pattern of the spread of poverty and the pattern of the Covid 19 virus and estimate the impact of the spread of Covid 19 virus on poverty level. Spatial analysis was performed using Moran’s I test, Local Indicator of Spatial Autocorrelation (LISA), and Spatial Autoregressive Model. The results of this study indicate that the poverty rate has a clustered distribution pattern and is centered in the northern region of East Java Province and Madura Island. The spread of Covid 19 virus is concentrated in the city of Surabaya and Sidoarjo Regency in 2020 and has relatively random pattern in 2021. On both distribution patterns, there is no specific relationship but from the estimation results, the increase in the spread of the Covid 19 virus significantly affects the increase in the number of poor people.  The level of poor people in neighboring areas also has a significant effect on the increases of poop people."