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Emi Nurwaheni
Abstrak :
Penelitian ini bertujuan untuk mengetahui pengaruh dan besaran pengaruh sikap, norma subjektif dan kendali perilaku terhadap intensi Wajib Pajak Orang Pribadi Muslim untuk menggunakan zakat sebagai pengurang Penghasilan Neto. Penelitian dilakukan terhadap 220 responden di wilayah Kota Bekasi yang terdaftar sebagai Wajib Pajak di KPP Pratama Bekasi Utara dan Bekasi Selatan dengan teknik pengambilan sampel purposive sampling. Analisis data dilakukan dengan Structural Equation Model dan Teori yang digunakan adalah Theory Of Planned Behavior. Hasil penelitian menunjukkan bahwa sikap dan norma subjektif mempunyai pengaruh yang positif dan signifikan terhadap intensi Wajib Pajak Orang Pribadi muslim untuk menggunakan zakat sebagai pengurang penghasilan neto. Kendali perilaku tidak berpengaruh secara signifikan, karena masih ada kesulitan dalam pelaporan dan memperoleh informasi tentang zakat sebagai pengurang penghasilan neto serta Wajib Pajak masih merasa kurang mampu untuk memberlakukan perilaku tersebut.
The Objective of this research is to determine the influence and how large the influence of attitudes, subjective norms and behavioral control on the intention of individual moslem taxpayer to use zakah as net income deduction. This research has 220 respondents (purposive sampling) in the city of Bekasi. The Respondents are taxpayer in Small Tax Office (STO) North Bekasi and South Bekasi. Data analysis was performed by Structural Equation Modeling base on Theory of Planned Behavior. The results of the research shows that there is a positive and significant influences of attitude toward of behavior and Subjective norm towards Moslem individual taxpayer intention to use zakah as a net income deduction. Perceived Behavioral Control does not have influencesignificantly,because there are still difficulties in reporting and obtaining information about the zakah as a net income deduction and the Taxpayers still feel less able to enforce this behavior.
Jakarta: Program Pasca Sarjana Universitas Indonesia, 2014
T-Pdf
UI - Tesis Membership  Universitas Indonesia Library
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Adhy Pramudya
Abstrak :
Data Envelopment Analysis (DEA) digunakan untuk mengukur tingkat produktivitas KPP Pratama di Indonesia. 288 KPP Pratama digunakan sebagai sampel periode 2009-2012. KPP dibagi menjadi dua group KPP yang homogen berdasar analisis cluster. Input yang digunakan yaitu jumlah pegawai, biaya operasional dan jumlah wajib pajak. Penerimaan pajak dan laporan SPT digunakan sebagai output. Hasil DEA menunjukkan 11 KPP Pratama tetap efisien selama periode 2009-2012. Regresi tobit digunakan untuk mengkaji pengaruh input dan output terhadap skor efisiensi, hasilnya variabel output dan jumlah wajib pajak berpengaruh signifikan terhadap skor efisiensi, sedangkan biaya operasional tidak berpengaruh signifikan, jumlah pegawai hanya berpengaruh signifikan pada group 1 namun tidak berpengaruh signifikan pada group 2. ...... Data Envelopment Analysis (DEA) is used to measure productivity level of small taxpayer offices in Indonesia. Using 288 tax offices as a sample during period 2009-2012. Tax offices grouped into two homogen groups using cluster analysis. Input used in the analysis are number of tax employee, operational cost and number of taxpayers. Tax income and number of tax returns are used as outputs. DEA results show 11 tax offices remain efficient during 2009-2012. Tobit regression is used to determine the effect of the input and output to the efficiency score, the results show that output variables and number of taxpayers as a determinant factors, while operational cost not a determinant factor. Number of employee is a determinant factor in group 1 but not in group 2.
Depok: Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2014
T42361
UI - Tesis Membership  Universitas Indonesia Library
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Ghea B. Astrid Sunanto
Abstrak :
Belum banyak riset yang menganalisis kepatuhan Wajib Pajak OP UMKM sektor apotek dari perspektif pengetahuan dan kesadaran pajak dimana sanksi pajak sebagai moderator dengan mix method. Di sisi lain, sektor farmasi masuk sebagai industri strategis nasional dan dalam era pandemi Covid-19 tercatat terdampak positif. Karena itu, penelitian ini bertujuan menganalisis pengaruh pengetahuan dan kesadaran pajak baik secara parsial maupun bersama-sama terhadap kepatuhan Wajib Pajak OP pelaku usaha tersebut dengan sanksi pajak sebagai moderator dan ini mengacu pada model behavioural economics. Dengan jumlah populasi 5.227 unit pada tahun 2019 (Kemenkes, 2020), sampel dalam penelitian ini adalah pelaku UMKM sektor apotek di wilayah Jabodetabek, yang dengan rumus Slovin didapat jumlah sampel 98,12 (dibulatkan 100) dengan teknik convenience sampling. Kriteria inklusi dari sampel adalah apotek dengan peredaran bruto kurang dari Rp. 4,8 milyar per tahun serta bentuk usaha perseorangan di wilayah Jabodetabek. Dengan menggunakan analisis deskriptif, regresi linier berganda, moderated regression analysis, uji signifikansi (uji t dan uji F) serta uji koefisien determinasi, hasilnya menunjukkan; (1) Pengetahuan dan kesadaran pajak berpengaruh signifikan baik secara parsial maupun secara bersama-sama terhadap kepatuhan pajak, dengan koefisien determinasi sebesar 62,8%; dan bahwa pengetahuan, kesadaran, sanksi pajak dan kepatuhan Wajib Pajak OP UMKM sektor apotek di Jabodetabek berada dalam tingkat yang baik; (2) Sanksi pajak mempunyai pengaruh moderasi negatif yang signifikan pada hubungan pengetahuan dan kepatuhan pajak; (3) Demikian juga, sanksi pajak memiliki pengaruh moderasi negatif yang signifikan pada hubungan kesadaran dan kepatuhan pajak. Penelitian ini dapat menjadi masukan bagi otoritas pajak terkait model peningkatan kepatuhan Wajib Pajak OP UMKM secara sektoral (apotek) untuk melakukan rethinking atas perilaku perpajakan pelaku UMKM sektoral yang heterogen dan melakukan segmentasi melalui identifikasi dan pemahaman perilaku Wajib Pajak OP UMKM berdasarkan sektor usaha atau tingkat pengetahuan, kesadaran dan kepatuhan pajaknya, serta melakukan reorientasi paradigma kepatuhan pajak menjadi lebih deference approach atau non-deterrence kepada kelompok UMKM sektoral dengan tingkat pengetahuan dan kesadaran pajak yang baik untuk mendukung efektivitas strategi compliance risk management yang dijalankan. ......There has not been much research that analyzes the compliance of individual taxpayers of MSMEs in the pharmacy sector from the perspective of knowledge and tax awareness where tax sanctions act as a moderator with a mix method. On the other hand, the pharmaceutical sector is included as a national strategic industry and in the era of the Covid-19 pandemic, it was recorded to be positively affected. Therefore, this study aims to analyze the effect of tax knowledge and awareness either partially or jointly on the compliance of individual taxpayers of the pharmacy business owners with tax sanctions as a moderator and this refers to the behavioral economics model. With a population of 5,227 units in 2019 (Ministry of Health, 2020), the sample in this study were MSMEs in the sector of pharmacies in the Jabodetabek area, which with the Slovin formula obtained a sample size of 98.12 (rounded up to 100) using the convenience sampling technique. The inclusion criteria of the sample were pharmacies with a gross turnover of less than Rp. 4.8 billion per year as well as a sole proprietorship within the Jabodetabek area. By using descriptive analysis, multiple linear regression, moderated regression analysis, significance test (t test and F test) and coefficient of determination test, the results show; (1) Knowledge and awareness of tax have a significant effect either partially or jointly on tax compliance, with a coefficient of determination of 62.8%; and that knowledge, awareness, sanctions and tax compliance of individual taxpayers of MSMEs in the sector of the pharmacy in Jabodetabek are at a good level; (2) Tax sanctions have a significant negative moderating effect on the relationship between tax knowledge and tax compliance; (3) Likewise, tax sanctions have a significant negative moderating effect on the relationship between tax awareness and compliance. This research can be input for tax authorities related to the model for increasing compliance of Individual Taxpayers of MSME by sector (pharmacies) to rethink the taxation behavior of heterogeneous sectoral MSME actors and perform segmentation through identification and understanding of the Taxpayers behavior based on the business sector or level of knowledge, awareness and tax compliance as well as reorienting the tax compliance paradigm into a more deference approach or non-deterrence to sectoral MSME groups with a good level of tax knowledge and awareness to support the effectiveness of the compliance risk management strategy being implemente
Jakarta: Fakultas Ilmu Administrasi Universitas Indonesia, 2021
T-pdf
UI - Tesis Membership  Universitas Indonesia Library
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Nugroho Agung Susanto
Abstrak :
Untuk meningkatkan pelayanan kepada Wajib Pajak, Direktorat Jenderal Pajak pada tahun 2005 meluncurkan sistem pelaporan Surat Pemberitahuan (SPT) pajak secara online dan real time berbasiskan Internet yang disebut e-filing. Dalam perjalanannya hingga saat ini e-filing kurang populer dilihat dari jumlah Wajib Pajak yang menggunakannya. Penelitian ini bertujuan menganalisis apakah sistem e-fiing dapat diterima oleh Wajib Pajak dan bagaimana perilaku penerimaannya berdasarkan faktor-faktor yang mempengaruhi. Penelitian ini menggunakan analisis jalur Structural Equation Modelling berbasis Variance (Partial Least Square) dengan alat bantu perangkat lunak SmartPLS versi 2.0. Hasil pengujian menunjukkan faktor-faktor yang mempengaruhi perilaku penerimaan Wajib Pajak terhadap e-filing adalah persepsi kegunaan, persepsi kemudahaan penggunaan, sikap terhadap penggunaan, kesukarelaan menggunakan dan norma subyektif. Faktor-faktor lain seperti persepsi kemampuan mengontrol, persepsi resiko, pengalaman menggunakan dan jenis kelamin tidak berpengaruh terhadap niat perilaku untuk menggunakan e-filing. Mayoritas responden menyatakan bahwa e-filing dapat diterima sebagai sistem pelaporan pajak secara online dan real time. ...... Online and real time internet base tax returns, it is called e-filing, have been launched since 2005 by Indonesia Directorate General of Taxes in order to improve quality of services to taxpayers. On it`s journey until present, e-filing is unpopular seen from the amount of it`s users. This research has main aims that are to analyze whether e-filing can be accepted by Indonesian taxpayers and to know how behavior Intentions to use e-filing and what factors can influence its. Structural Equation Modelling variance base (partial least square) with SmartPLS software version 2.0 has been used in this research. The result shows that perceived usefulness, perceived easy of use, attitude toward using, voluntariness of using and subjective norm are factors can influence taxpayers behavior intentions in using e-filing. Other factors such as perceived behavioral control, perceived risk, experience of using e-filing and gender do not influence to behavioral intentions in using e-filing. Most of respondents are able to use and easily accept e-filing as online and real time system of tax return.
Depok: Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2011
T31367
UI - Tesis Open  Universitas Indonesia Library
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Yuga Nugraha
Abstrak :
ABSTRAK
Skripsi ini membahas efektivitas PP No 46 Tahun 2013 dan pengaruhnya bagi penerimaan dan kepatuhan wajib pajak di KPP Pratama Jakarta Tebet. Penelitian ini adalah penelitian deskriptif kuantitatif. Penulis membahas efektivitas PP No 46 Tahun 2013 secara deskriptif disertai dengan analisis uji beda dalam mencari pengaruh aturan tersebut terhadap penerimaan dan kepatuhan wajib pajak. Penerapan Peraturan Pemerintah PP No 46 Tahun 2013 secara umum efektif bagi Kantor Pelayanan Pajak KPP Pratama Jakarta Tebet. Tidak terdapat perbedaan signifikan untuk hasil uji beda penerimaan dan terdapat perbedaan signifikan untuk hasil uji kepatuhan.
ABSTRACT
This thesis discusses the effectiveness of Regulation of the Government Number 46 of 2013 and the effect of State Revenue and Taxpayer Compliance in Tebet Jakarta Tax Office. This research is quantitative descriptive. The author discusses the effectiveness of Regulation of the Government Number 46 of 2013 descriptively with different test analysis for seeking influence on the acceptance of these rules and taxpayer compliance. Implementation of Regulation of the Government Number 46 of 2013 is generally effective for Tebet Jakarta Tax Office. There was no significant difference in the results of different test acceptance and there is a significant difference to the results of the compliance test.
Universitas Indonesia Fakultas Ekonomi Bisnis, 2016
S62511
UI - Skripsi Membership  Universitas Indonesia Library
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Shabrina Adzhani Dewi
Abstrak :
Skripsi ini menganalisis mengenai penerapan pengujian kewajaran utang yang dilakukan oleh Wajib Pajak yang melakukan kegitan usaha di bidang infrastruktur, serta ditinjaunya pengecualian Wajib Pajak yang melakukan kegiatan usaha di bidang infrastruktur dari pengujian debt-to-equity ratio melalui asas kepastian hukum. Penelitian ini dilakukan dengan menggunakan metode kualitatif yang memperoleh data dengan cara wawancara mendalam dan studi kepustakaan. Hasil penelitian menunjukkan bahwa dalam praktiknya, metode debt-to-equity ratio bukan lah satu- satunya pendekatan yang digunakan dalam menguji kewajaran utang yang dimiliki Wajib Pajak yang melakukan kegiatan infrastruktur. Akan tetapi, meskipun demikian, ketiadaan definisi maupun kriteria Wajib Pajak sektor infrastruktur menimbulkan ketidakpastian hukum. ......This thesis are made to analyze on how to do comparability analysis on loan that performed by Infrastructure company, and also to analyze the excluding of taxpayer that engaged in infrastructur section from debt-to-equity test by law’s certainty principle. This research was performed by qualitatife method and collect data through doing deepth interview and also study of literature. Results of the research shows that practically, debt-to-equity ratio is not the only method that used in doing comparability analysis on loan that performed by infrastructure company. However, the lack of infrastructure’s criteria and definition caused the lack of law certainty.
Depok: Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2017
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UI - Skripsi Membership  Universitas Indonesia Library
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Roma Udur Evelyne Nurliana
Abstrak :
Salah satu kebijakan modernisasi Ditjen Pajak tahun 2002 adalah memberikan pelayanan prima dan pengawasan terhadap Wajib Pajak melalui Account Representative (AR). Skripsi ini membahas evaluasi fungsi AR sebagai upaya meningkatkan kepatuhan Wajib Pajak, serta mengidentifikasi upaya-upaya KPP Pratama Jakarta Kemayoran dalam meningkatkan peran AR. Evaluasi ini ditinjau dengan enam indikator evaluasi implementasi Dunn, kepatuhan, pelayanan, dan reformasi administrasi perpajakan. Penelitian ini merupakan penelitian kuantitatif deskriptif dan teknik pengumpulan data dengan cara studi kepustakaan dan studi lapangan yaitu wawancara mendalam. Hasilnya adalah pada evaluasinya fungsi AR belum memenuhi seluruh indikator Dunn, kecuali kecukupan dan ketepatan, serta pihak KPP Kemayoran telah melakukan berbagai upaya untuk meningkatkan peran AR. ...... One of DGT's modernization policies in 2002 is giving service and control taxpayers by Account Representative (AR). This research discusses about the evaluation of AR's functions as the efforts in increasing taxpayer compliance and the identification of all the efforts which have been done to increase the AR's roles. This evaluation is reviewed by six Dunn's evaluation implementation indicators, compliance, service, and tax administration reform. This is a descriptive quantitative research with literature study and field research with indepth interview as data collection technique. The results are AR functions have not fulfilled the Dunn evaluation indicators, except adequacy and appropriateness, then Kemayoran STO has done some efforts to increase the AR roles.
Depok: Fakultas Ilmu Administrasi Universitas Indonesia, 2014
S57407
UI - Skripsi Membership  Universitas Indonesia Library
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Elmanizar
Abstrak :
In APBN Year 2002-2003 tax income gave 70%-80% contribution for state income, which Income tax gave the biggest contribution about 50%. Therefore to improve tax income from income taxes in the future, to be needed by the improvement of taxpayer compliance. According to the above statement, hence factors influencing the compliance of taxpayer in filling corporate income tax return is an interesting issue to be researched. Corporate income tax return filling arranged in Act of Republic of Indonesia No. 16 year 2000 (KUP) concerning: tax return, Bookkeeping, Inspection and Sanction. And Act of Republic Of Indonesia No. 17 year 2000 (income tax) about * calculation in tax liability. And guide of execution of admission filling of corporate income tax return Decision of DIP No. KEP-185IPJ./2003. The fundamental of problems is how far tax payer comprehend Law and Regulation of Taxation including the ability of conducting fiscal correction of financial statement base on calculation taxes amount owed to be filed in tax return, and what kind of effort which have been conducted by DJP to push voluntary compliance creation (compliance voluntary) of taxpayer in filling tax return. In developing theoretical framework, research taken is library a research. The knowledge and ability of Taxpayer in comprehending and laws application and Regulation of Taxation is the main variable which influence compliance of 'Taxpayer in filling tax return. Counseling and also inspection is an important matter for DIP so that tax payer feel to be observed and will request to fulfill accountability of responsibility in filling tax return using Self Assessment system. Research type used is qualitative with analytical descriptive. Method data collecting is "quota sampling" to be held an interview with by using guidance of interview at tax payer, tax consultant, even at Functionary of DJP which related to admission the filling of corporate income tax return. The result of the Research analyzed and reported in tabular, composition and descriptive. Research result shows the existence of high impact between knowledge and ability of Taxpayer to comprehend and laws application and Regulation of Taxation, to the compliance of in filling income tax return. Role of inspection and counseling by DJP have a big impact in realizing compliance of level of tax payer in filling income tax return. Policy of giving the predicate of "Obedient tax payer" by DJP, to motivate obedient tax payer so that, this program not yet so drawn for most tax payer because do not influence tariff of tax payment. Analysis to research finding show that: Formal compliance of tax payer in submitting income tax return in KPP Bekasi is only 30% from amount of income tax return which enlist, and among which have submitted income tax return the 64% is zero tax return. For the measurement of accuracy calculation in tax liability in tax return seen from ability of tax payer in conducting fiscal correction to financial statement only 25% from tax payer the research, consist of " Obedient tax payer" and " Regular tax payer submit tax return", and this tax payer there no correction of tax officer after checked_ From this finding result earn requested that there is still lower mount compliance of tax payer in filling corporate income return. Added again with limitation of DJP Resources in conducting inspection to corporate income tax return, hence tax potency owed by which not yet dug by in KPP Bekasi is still high. Conclusion, that knowledge and ability of tax payer for the application of Law and Regulation of Taxation influence compliance of tax payer in filling seen corporate income tax return of result inspection of tax officer to tax return submitted by tax payer most unable to fulfill the laws and regulation of Taxation. Strive counseling of DJP to socialize Law and Regulation of Taxation there are, but not yet reached entire/all levels of taxpayer. And activity of inspection by DJP still limited and prioritized to overpaid tax return, condition of this also give opportunity for tax payer which tend to avoid Tax, to submit underpaid tax return in order not to be object of inspection. To improve compliance of tax payer in filling tax return repair there must be from both parties, first tax payer have to improve the knowledge of comprehending rule of legislation of Tax to fill corporate income tax return. Both of DJP as Stakeholders running role to improve acceptance of Tax better progressively fraternize in giving counseling but coherent in executing inspection by totally to all tax payer, therefore shall DJP conduct inspection pursuant to data of DJP alone is not pursuant to restitution, and in management and inspection of corporate income tax return use information technology system like sketch which have in format by DJP, so that tax payer feel to be observed and asked the accurate is calculation of and accountable and also responsible in filling tax return using the system of self assessment.
Depok: Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2004
T14205
UI - Tesis Membership  Universitas Indonesia Library
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Yohanes Sigit Subandriawan
Abstrak :
Milka Casanegra denotes that "Tax Administration is Tax Policy". It means tax administration dictates tax policy (Brooks). The developed as well as developing countries have the same challenges in improving tax compliance to increase their revenue capacity; and for that purpose tax reform will be a mantra of tax modernization. The objective of tax reform is different between developing countries and developed countries. For the latest, beside to respond the increased market economy the tax reform is aimed to improve the number of taxpayers. Tax reform in Indonesia launched in 1983 characterized by the application 'of the self assessment system in its tax regime. Citing the Gillis's, Gunadi says that the tax reform in Indonesia is phenomenal and monumental because it not only has the clear goals for improving tax administration and facilitating taxpayers compliance but also will be the road to create the tax voluntary compliance in the future. Directorate General .of Tax (DGT) as the tax authority in Indonesia envisages being a public service model that operates the world class tax system and management. Achieving that vision, DGT formulated-the-Medium-term-Tax Reform Policy (3-5 years) in 2001 which, amongst other, placed the attention on taxpayer service programs, i.e. The Tax Service Improvement Program and The Development of Excellent Service Program. In short, these programs focused on accessibility improvement for the taxpayers to report, update, pay, consult, get assistance, and gain information about tax. This will be achieved by the development of the office automation, creation of advanced multimedia access, and improvement of the service capacity of their human resources. The interesting question is to which extend those taxpayers service programs.have made impact on taxpayers compliance? The central focus of this thesis tries to answer this issue. However, due to the complexity of the compliance matter, this study has several limitations such as (i) the unit analysis is narrowed only to one local tax office (Kantor Pelayanan Pajak1KPP), (ii) the respondents are limited only for the corporate-type taxpayers, (iii) the data used is cross-section instead of time series, and (iv) the model excludes other important determinants that reflect the enforcement approaches such as tax audit, effectiveness of sanction, and tax automation as well. The theories used to construct the research model are (i) Theory of Tax Compliance, (ii) Theory of Service Quality, and (iii) other contemporary study in the public administration. Research conducted by Price Waterhouse which measured the impact of IRS's Taxpayers Assistance Program to the level of tax compliance in 1989 concluded that the program plays significant role in improving taxpayers compliance. Studying several researches that developed the tax compliance measurements, this study adopts the Adam Forest's qualitative indicators, i.e. both (i) the occurrence of overstating the cost, and (ii) the occurrence of concealing the income by taxpayers. The measurements of service quality used in this study are combination of the service quality indicators developed by Parasuraman and the service quality principles remarked by David Osborne. The methodology employed in this study is social research. Data collected by using questionnaire instruments, and treated as quantitative (interval). Beside descriptive analysis, this study also uses statistical analysis (multivariate analysis) to conclude the degree of causal-effect between the quality service in the programs and the compliance. All data processing uses SPSS release 10. The study concludes that (i) there is correlation between the tax service quality in the programs and the level of taxpayers compliance. However, the regression model shows that the service quality variables are not strongly able (only 25,61%) to explain the degree of compliance as reflected in the low value of determination coefficient (R2), (ii) the model expresses that there are three service quality measurements which have significant influence to the tax compliance, i.e. (a) the physical appearance of tax-office building, (b) the fairness of tax officers in servicing, and (c) the simple implementation of service procedures. The low R2 mentioned above reflects the weakness of Taxpayers Service Program in affecting taxpayers compliance. However, as argued by Gill, the tax reform demands a comprehensive tax policy instruments. Taxpayers service is only a part of strategy to raise tax compliance beside other vast activities such as tax campaign, tax education, etc. Meanwhile, another strategy is aimed to eradicate the noncompliance taxpayers by enforcement activities e.g.: tax auditing, sanction fostering, administration automation, etc. Therefore, this study suggests the further study might take into account those important activities in the analysis model in order to obtain the clearer picture on how to increase taxpayers compliance.
Depok: Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2005
T22534
UI - Tesis Membership  Universitas Indonesia Library
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Selvi Arsanti
Abstrak :
Saat ini kebanyakan wajib pajak sudah memahami kegunaan internet dengan berbagai kemudahannya. Inilah yang mendorong penciptaan bentuk pelayanan perpajakan berbasis internet. Terdapat tiga aplikasi sistem informasi berbasis internet yang telah dikembangkan dan diluncurkan Ditjen Pajak sejak tahun 2005, yaitu sistem pendaftaran wajib pajak dengan aplikasi e-regristration, sistem pembayaran pajak dengan e-payment, dan sistem pelaporan pajak dengan aplikasi e-Filing. Terobosan e-system ini tidak lain sebagai bagian dari reformasi perpajakan khususnya administrasi perpajakan. e-Filing adalah penyampaian Surat Pemberitahuan Masa (SPT Masa) atau Surat Pemberitahuan Tahunan (SPT Tahunan) yang berbentuk formulir elektronik dalam media komputer (e-SPT) melalui internet secara online real time. SPT ini berbentuk formulir elektronik yang ditransfer atau disampaikan ke Ditjen Pajak melalui website www.pajak.go.id atau perusahaan Penyedia Jasa Aplikasi (Aplicatian Service Provider atau ASP). Tujuan penelitian ini adalah untuk menganalisis pelaksanaan penerapan e-Filing dalam pelaporan SPT Tahunan PPh Orang Pribadi di KPP Pratama Bogor ditinjau dari asas kepastian hukum dan asas ease of tax administration and compliance; mengetahui hambatan yang dihadapi KPP Pratama Bogor dalam pelaksanaan pelaporan SPT Tahunan SPT PPh Orang Pribadi dengan menggunakan aplikasi e-Filing; serta menjelaskan upaya yang dilakukan KPP Bogor mengatasi hambatan yang dihadapi dalam pelaporan SPT Tahunan PPh Orang Pribadi dengan menggunakan aplikasi e-Filing. Penelitian ini menggunakan pendekatan kualitatif. Hasil penelitian menunjukkan Pelaksanaan e-Filing dalam pelaporan SPT Tahunan PPh Wajib Pajak Orang Pribadi di KPP Pratama Bogor belum ada kepastian hukum, sedangkan ditinjau dari asas ease of administration and compliance dari sisi wajib pajak sangat tercermin dalam kemudahan pelaporan e-Filing tersebut, karena wajib pajak sudah tidak perlu lagi antri dan repot dengan berkas-berkas kertas. Begitu juga dari sisi fiskus, mereka sangat terbantu dengan adanya e-filing, karena sudah tidak perlu lagi melakukan perekaman data SPT, dan lain-lain. Tetapi di satu sisi dengan adanya SPT LB yang pada hakekatnya adalah SPT Nihil justru menambah beban kerja aparat pajak serta seringnya terjadi gangguan dalam akses ke website Ditjen Pajak membuat pelaksanaan e-Filing menjadi terhambat.
Currently most taxpayers already understand the usefulness of the Internet with various ease. This prompted the creation of an Internet-based form of taxation services. There are three applications of Internet-based information system that has been developed and launched the Directorate General of Taxation since 2005, the taxpayer registration system with the application of e-regristration, payment systems with e-payment of tax, and the tax reporting system with e-Filing. Breakthrough e-system is not another as part of a tax reform tax administration in particular. e-Filing is the delivery of the Notice Period (return period) or Notice of Annual (Annual SPT) in the form of an electronic form in computer media (e-SPT) over the internet in real time online. SPT is shaped electronic form transferred or delivered to the Directorate General of Taxes through the website www.pajak.go.id or Application Service Provider (Aplicatian Service Provider or ASP). The purpose of this study was to analyze the implementation of e-Filing in the reporting of Annual Income Tax Personal in KPP Pratama Bogor in terms of the principle of legal certainty and ease of tax administration and compliance; know the constraints faced in the implementation of reporting SPT by using the e-Filing application; and the efforts of KPP Pratama Bogor overcome obstacles faced in implementation of e-Filing. This study used a qualitative approach. The results indicate the implementation of e-Filing in KPP Pratama Bogor no legal certainty, while in terms of the principle of ease of administration and compliance of the taxpayer is strongly reflected in the ease of reporting the e-Filing, because taxpayers no longer need to queue and hassle with paper files. So also from the tax authorities, they were greatly assisted by the e-filing, because it was no longer perform SPT data recording, and others. But on the one hand with the SPT LB which is essentially nil tax return will increase the burden of work and the tax authorities of frequent interruptions in access to the website of the Directorate General of Taxation makes the implementation of e-Filing to be blocked.
Jakarta: Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2014
T42441
UI - Tesis Membership  Universitas Indonesia Library
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