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Abstrak :
Tesis ini membahas usulan perancangan pengukuran kinerja Perumda BPR XYZ dengan pendekatan sustainability balanced scorecard agar tujuan perusahaan dapat tercapai. Dengan pendekatan sustainability balanced scorecard diharapkan perspektif keuangan dan non keuangan serta aspek keberlanjutan dapat diukur seimbang baik secara jangka pendek maupun jangka panjang. Sustainability balanced scorecard serta peta strategi menjelaskan hubungan antara perspektif keuangan dan non keuangan yang berkelanjutan serta sasaran-sasaran strategis dan inisiatif yang dapat dilakukan oleh perusahaan yang diperlukan agar tercapainya tema strategis tiap perspektif. Jenis data dalam penelitian ini adalah primer dan sekunder, dengan instrumen penelitian yang digunakan berupa reviu literatur, analisis dokumen dan wawancara. Hasil penelitian dapat digunakan Perumda BPR XYZ untuk merancang empat perspektif sustainability balanced scorecard yaitu perspektif keberlanjutan, perspektif pemangku kepentingan, perspektif proses bisnis internal dan perspektif pembelajaran dan pertumbuhan yang dapat membantu perusahaan untuk mencapai tujuan jangka pendek maupun jangka panjang perusahaan. ......This thesis discusses the proposed design of performance measurement for Perumda BPR XYZ using a sustainability balanced scorecard approach so that company goals are achieved. With the sustainability balanced scorecard approach, it is hoped that financial and non financial perspectives as well as sustainability aspects can be measured in balance both in the short and long term. The sustainability balanced scorecard and strategy map explain the relationship between sustainable financial and non-financial perspectives as well as strategic targets and initiatives that can be carried out by companies that are needed to achieve the strategic themes of each perspective. The types of data in this research are primary and secondary, with research instruments used in the form of literature reviews, document analysis and interviews. The research results can be used by Perumda BPR XYZ to design four sustainability balanced scorecard perspectives, that are the sustainability perspective, stakeholder perspective, internal business process perspective and learning and growth perspective which can help companies to achieve the company's short term and long term goals.

Abstrak :
Penelitian ini mengajukan sebuah evaluasi terstruktur untuk menghubungkan indikator kinerja pada peta strategi Sustainability Balanced Scorecard untuk industri manufaktur di Indonesia. Dengan empat perspektif finansial, pemangku kepentingan, proses bisnis internal dan pembelajaran dan pertumbuhan pada Sustainability Balanced Scorecard, Exploratory Factor Analysis EFA dilakukan untuk menguji struktur, mereduksi indikator tidak penting dan meningkatkan reliabilitas. Diikuti dengan metode Decision Making Trial and Evaluation Laboratory DEMATEL untuk mengidentifikasi indikator kritis dan pengaruh, mengetahui hubungan sebab akibat dan akhirnya mengembangkan peta strategi visual guna meningkatkan sustainability perusahaan. Tiga besar indikator yang menjadi prioritas utama adalah penghargaan sustainability, sertifikasi standar lingkungan dan sosial, serta produktivitas sumber daya. Hasil penelitian dapat digunakan untuk memprioritaskan indikator kinerja dan menunjukkan area yang memerlukan perbaikan. ...... This study proposes a structural evaluation methodology to link key performance indicator into a strategy map based on sustainability balanced scorecard framework for manufacturing industry in Indonesia. With four perspectives finance, stakeholder, internal business process and learning and growth on Sustainability Balanced Scorecard, Exlopratory Factor Analysis EFA was conducted to examine structures, to reduce redundant items and to improve the reliability. Followed by Decision Making Trial and Evaluation Laboratory DEMATEL method to identify critical central and influential indicators, to determine the causal relationship and finally to develop a visual strategy map to improve corporate sustainability. Top three priority indicator are sustainability award, certification of enviromental and social standards and resource productivity. The results can help prioritizing the performance indicators and show which areas that need improvement most.