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Ditemukan 6 dokumen yang sesuai dengan query
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Patton, Michael Quinn
Yogyakarta: Pustaka Pelajar, 2006
001.42 PAT m
Buku Teks  Universitas Indonesia Library
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Helmi Yulianto
Abstrak :
Tujuan dari studi ini adalah untuk menganalisis permasalahan dan tantangan yang dihadapi oleh Usaha Mikro, Kecil, dan Menengah (UMKM) Casablanca Kebab yang bergerak dibidang kuliner, sekaligus membantu mencari solusi atas permasalahan tersebut. Studi ini dilakukan melalui metode deskriptif kualitatif. Untuk dapat memahami kondisi UMKM, telah dilakukan beberapa analisis seperti Business Model Canvas, PESTEL, Five Forces Framework, SegmentingTargeting-Positioning (STP), bauran pemasaran 7P, VRIO, DINESERV, SWOT, dan TOWS. Berdasarkan analisis-analisis tersebut, diketahui bahwa UMKM memiliki permasalahan dalam meningkatkan kualitas pelayanan mereka dan juga meningkatkan aktivitas promosinya melalui media sosial Instagram. Untuk mengatasi permasalahan tersebut, terdapat beberapa solusi yang diberikan kepada UMKM untuk dapat diimplementasikan. Sebagai upaya untuk meningkatkan kualitas pelayanan UMKM, maka dilaksanakan implementasi Standar Operasional Prosedur (SOP) Pelayanan dan juga pengenalan pengetahuan dasar mengenai pelayanan prima (service excellence) kepada para karyawannya melalui pelatihan yang sesuai. Sementara itu solusi untuk meningkatkan aktivitas promosi UMKM dilaksanakan dengan melakukan perbaikan strategi promosi media sosial khususnya Instagram, baik dari sisi perencanaan, implementasi dan juga bagaimana cara melakukan evaluasinya. ......The purpose of this study is to analyze the problems and challenges faced by Micro, Small, and Medium Enterprises (MSMEs) called Casblanca Kebab that engaged in culinary industry, and also to seek solutions to its problems. This study is using descriptive qualitative methods. In order to understand the MSMEs condition, several analysis was conducted such as Business Model Canvas, PESTEL, Five Forces Framework, Segmenting-Targeting-Positioning (STP), 7Ps Marketing Mix, VRIO, DINESERV, SWOT, and TOWS. In accordance with the abovementioned analysis, it is revealed that MSMEs had the problem in improving their service quality and also improving their promotional activities through Instagram. To overcome those problems, there are several solutions provided to MSMEs to be implemented. In order to improve MSMEs' service quality, Service Standard Operating Procedures (SOP) was implemented and basic knowledge of service excellence was introduced to MSMEs' employees through appropriate training. The SOP implementation process starts from evaluating customer contact, developing SOP, socialization, accompaniment and monitoring, and also evaluation of those SOP during monitoring period. Meanwhile the solution to increase MSMEs' promotional activities was done by improving their promotion strategies through Instagram, both in term of planning, implementation and also how to conduct the evaluation.
Jakarta: Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2020
T-Pdf
UI - Tesis Membership  Universitas Indonesia Library
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Siregar, Syofian
Jakarta: Kencana Prenada Media Group, 2017
001.42 SIR m
Buku Teks  Universitas Indonesia Library
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Bryant, Antony
Abstrak :
The book is addressed to investigators with some knowledge of and familiarity with research methodswho are keen to learn more about the grounded theory method [GTM]. The method is located against general research issues, such as the nature of doctoral and other research, discussions on epistemology and ontology, and the initial motivations for undertaking a specific research project. The key features of GTM are discussed and exemplified using numerous examples taken from several of the authors many successful PhD students. The focus is on distinguishing the core and essential features of the method, from those that can be regarded as accidental. The authors concept of Methodological Sensitivity is introduced to explain how insightful research is often dependent on researchers adapting one or more methods to their specific project and context. The grounded theory method is illustrated through several examples taken from PhD theses supervised by the author; also the derivation of a grounded theory is drawn from more than 100 published GTM papers. The book includes chapters devoted to discussions of the concept of abduction and abductive logic, now seen as central to GTM, set against an overview of different forms of reasoning-i.e. induction and deduction. Other chapters include personal accounts of GTM-in-use by four successful PhD candidates and a guide that summarizes ways in which issues around GTM can be taken into account and addressed both by researchers (not only PhD students) and by assessors and evaluators (PhD examiners, journal editors, reviewers, and those refereeing research proposals).
Oxford: Oxford University Press, 2017
e20470515
eBooks  Universitas Indonesia Library
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Gumilar Rusliwa Somantri
Abstrak :
Metode penelitian kualitatif secara luas telah digunakan dalam berbagai penelitian sosial termasuk sosiologi. Terdapat beberapa kesimpangsiuran dalam memahami metode kualitatif yang seringkali dianggap sebagai pelengkap dari metode kuantitatif. Penelitian pustaka ini ingin mendiskusikan beragam isu terkait dengan kelebihan dan kekurangan dalam metode penelitian kualitatif. Kami menyimpulkan bahwa metode kualitatif secara potensial dapat berguna dalam menyumbangkan pembangunan teori-teori ilmu sosial serta metodologi dalam konteks ke-Indonesiaan. Lebih dari itu, penggunaan metode penelitian kualitatif dapat membawa ilmu sosial khususnya sosiologi di Indonesia berada dalam posisi setara dalam dialog peradaban dengan sesama komunitas akademik di Barat.
Qualitative method has been widely be adopted in research practices in Indonesian tradition of social sciences including sociology. However, it seems there is misunderstanding on the method that is seen as additional to the quantitative one. This literature study intend to discuss related issues to the strengths and weaknesses of qualitative method. We do conclude here, that the method has productive potential for fostering the develomment of social theories as well as methodology in the context of Indonesian world. Hence, it is possible to bring Indonesian social sciences especially sociology into equal position of future dialog with the counterparts from the Western communities.
Depok: Lembaga Penelitian Universitas Indonesia, 2005
AJ-Pdf
Artikel Jurnal  Universitas Indonesia Library
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Miles, Matthew B.
Abstrak :
This Third Edition of Miles &​ Huberman's classic qualitative text has been updated and streamlined by Johnny Saldaña. This new edition presents the fundamentals of research design and data management, followed by five distinct methods of analysis: exploring, describing, ordering, explaining, and predicting. Comprehensive and authoritative, this classic title has been elegantly revised for a new generation of qualitative researchers
California: SAGE Publications, 2014
001.42 MIL q
Buku Teks  Universitas Indonesia Library