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"Summary:Cultural Change and Leadership in Organizations discusses ways in which organizations are able to implement successful strategic change; inspirational and conceptual material is combined with practical examples and concrete interventions for planning and implementing cultural change within organizations."

"A recent survey reveals that customer satisfaction with the weather is at an all-time low. It's up to Wally, director of the Weather Consumer Satisfaction Bureau, to sort things out. In this witty fable, the root of the problem is a disagreement between old and new clouds."

"Salah satu reaksi karyawan yang muncul ketika dihadapkan dengan perubahan adalah sikap sinis (Wanous, Reichers, & Austin, 2000). Sinisme perlu ditanggulangi agar perubahan dapat dijalankan sebagaimana mestinya sehingga tujuan organisasi dapat tercapai. Penelitian ini menguji apakah efektivitas pemimpin merupakan salah satu faktor yang berkontribusi dalam memprediksi munculnya sinisme karyawan terhadap perubahan organisasi dan seberapa besar pengaruhnya. Efektivitas pemimpin diukur menggunakan Leader Effectiveness Scale (DeGroot dkk., 2011) dan sinisme karyawan terhadap perubahan organisasi diukur menggunakan alat ukur Cynicism About Organizational Change (Wanous dkk., 2000). Hasil penelitian pada 284 karyawan di empat lembaga keuangan di Jakarta dan Tangerang menemukan bahwa efektivitas pemimpin memiliki pengaruh yang negatif dan signifikan terhadap sinisme karyawan mengenai perubahan organisasi (β = -.278, p = .000, p<.01). Dengan kata lain, efektivitas pemimpin dapat berkontribusi menjadi prediktor dari kemunculan sinisme karyawan terhadap perubahan organisasi. Peneliti merekomendasikan penelitian selanjutnya dapat menganalisis tipe organisasi untuk dijadikan variabel moderator.

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One of common reactions from any employees when they are dealing with organizational change is cynicism (Wanous, Reichers, & Austin, 2000). Cynicism has to be overcome in order for changes to be implemented so organization?s goal can be achieved. This study examined that leader?s effectiveness is indeed one of the contributing factors that predicts cynicism about organizational change and how far its affect. Leader?s effectiveness was measured by Leader Effectiveness Scale (DeGroot et al., 2011) and employee cynicism about organizational change was measured by Cynicism About Organizational Change instrument (Wanous et al., 2000). The results carried out among 284 employees from four financial institutions in Jakarta and Tangerang found that there was a negative and significant effect between leader?s effectiveness and employee cynicism about organizational change (β = -.278, p = .000, p<.01). In other words, leader?s effectiveness has proven to be one of employee cynicism about organizational change?s predictor. Researcher recommends that future research can be done by examining type of organization as a moderator variable."